Job Overview
Great work rarely falls apart because nobody cared. It falls apart in the spaces between people, disciplines, decisions, and deadlines. The Account Manager, Integrated Marketing is the person who closes those spaces and keeps complex client work organized, connected, and moving.
At Rocket Launch, one client initiative may bring together strategy, advertising, creative, digital marketing, public relations, media, web, social media, production, and a small constellation of outside partners. You will turn approved direction into clear plans, useful assignments, realistic timelines, and unmistakable next steps, so everyone knows what is happening, why it matters, and what they own.
You will work alongside Account Directors and discipline experts, applying the judgment of an experienced agency account manager to spot missing information, conflicting deadlines, unclear ownership, and handoffs that are quietly preparing to become tomorrow's emergency.
We are looking for someone proactive, practical, exceptionally organized, and enjoyable to work with. Someone who understands how integrated agency work comes together, brings calm to motion and clarity to complexity, and occasionally finds a smarter worksheet, cleaner Monday board, or better way to keep everyone aligned.
What Will You Make Happen?
- Manage the day-to-day coordination of multiple integrated marketing accounts and projects from kickoff through delivery, maintaining clear plans, timelines, milestones, dependencies, approvals, and next steps.
- Partner closely with Client Leaders to translate approved strategy, scopes, briefs, and priorities into organized workback schedules, clear assignments, and coordinated next steps for the right teams.
- Connect the work across marketing, advertising, creative, digital, public relations, media, web, social media, production, and outside partners, making sure handoffs happen and connected deliverables stay aligned.
- Coordinate and facilitate project kickoffs, status meetings, and client working sessions that earn their place on the calendar. Prepare the agenda, gather the facts, identify needed decisions, document actions and owners, and follow through.
- Maintain reliable account and project information and concise status updates so Client Leaders and project teams can quickly understand progress, priorities, decisions, risks, and next steps.
- Make sure assignments are truly ready before work begins, including the objective, deliverables, specifications, source materials, budget parameters, due dates, reviewers, and approval path.
- Manage the routing, review, feedback, approval, and delivery of briefs, copy, creative, web content, media materials, proofs, and final assets without allowing feedback to disappear into the mist.
- Coordinate approved work with printers, photographers, videographers, translators, media vendors, fabricators, installers, freelancers, and other production partners, including quotes, specifications, schedules, proofs, and delivery details.
- Track project scope, estimates, approved budgets, outside costs, and changing requirements. Understand the effect on timing and resources, then raise potential variances promptly with the appropriate Client Leader or business operations contact.
- Stay ahead of the work. Monitor risks, bottlenecks, dependencies, and competing deadlines; offer practical options and raise decisions when they fall outside your authority.
- Make day-to-day work easier to manage. When a shared worksheet, better Monday board, cleaner notes system, or simple workflow adjustment would reduce confusion or rework, set it up, recommend it, and help the team use it.
- Be a steady, generous teammate. Communicate respectfully, stay constructive when priorities shift, share what others need to know, and help people leave conversations clear about what happens next.
What Will You Bring?
- Four or more years of account management, client services, or closely related project-management experience in an integrated agency environment.
- Demonstrated success coordinating multiple concurrent client accounts, multi-channel campaigns, or integrated projects with overlapping teams, deadlines, approvals, and outside partners.
- A working understanding of how strategy, account service, creative development, copy, digital marketing, paid media, public relations, websites, social media, analytics, and production connect during delivery. You do not need to perform every discipline, but you should understand how the pieces affect one another.
- Strong command of agency account and project fundamentals, including briefing, workback schedules, milestones, dependencies, resource coordination, routing, approvals, risk tracking, scope awareness, and closeout.
- Exceptional organization and attention to detail, paired with the judgment to know which details matter most to timing, quality, scope, and the client experience.
- Excellent written communication. Your agendas are useful, your recaps are clear, your action lists identify owners, and your status reports tell people what they actually need to know.
- Confident, tactful verbal communication with clients, agency leaders, specialists, vendors, and partners. You can ask a direct question, surface a concern, and keep the relationship intact.
- A proactive, solutions-oriented approach. You anticipate needs, investigate gaps, offer workable options, and follow through without waiting to be reminded.
- Experience coordinating creative or production vendors and managing specifications, quotes, proofs, schedules, deliveries, and final assets.
- Practical budget and scope awareness, including the ability to track estimates and outside costs and recognize when a request needs leadership review or a scope adjustment.
- Comfort in a fast-moving, hands-on agency where priorities can change, several disciplines may contribute to one outcome, and being unflappable is a genuine professional advantage.
- Proficiency with core business productivity tools and experience using agency project-management, workflow, traffic-management, CRM, or account-management platforms.
- A bachelor's degree in marketing, advertising, communications, business, project management, or a related field, or equivalent relevant professional experience.
You Will Probably Thrive Here If You Naturally Ask:
- What changed, and who needs to know?
- What has been decided, and what is still an open question?
- Who owns the next action, and when is it due?
- Does the team have everything it needs to begin?
- What is likely to create delay, rework, or an avoidable cost?
- Is the current information easy for everyone to find and understand?
- What is the simplest tool or adjustment that would make this project easier to run?
Why Rocket Launch?
Because work should be challenging, meaningful, and actually enjoyable.
Rocket Launch is a place for people who care about doing excellent work without taking themselves too seriously. We move fast, solve complicated problems, share ideas, help one another when things get busy, and genuinely enjoy working together.
The work is varied and visible. One day you may be helping coordinate a major advertising campaign, the next supporting creative, digital, PR, or production for a completely different kind of client. If you like variety, you’ll have plenty of it.
Your contribution will matter here. We’re an independent agency, so good ideas do not disappear into layers of approval. If you find a smarter way to organize something, improve a process, help a teammate, or make the day run better, people will notice.
Our office is in the heart of Old Towne Orange, steps from the Orange Circle and surrounded by great restaurants, coffee shops, local businesses, museums, and plenty of reasons to get outside at lunch.
You’ll be challenged. You’ll have support. And hopefully, you’ll do work you’re proud of with people you actually like.
Pay: $85,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Please briefly list the different marketing disciplines (e.g., creative, PR, media, digital, production) you have actively connected and managed under a single integrated account.
- How many years of experience do you have managing accounts in an integrated agency environment (meaning you simultaneously coordinated 3 or more distinct disciplines like creative, digital, PR, and media)?
Education:
Experience:
- Client services: 4 years (Required)
- Project management: 4 years (Required)
Ability to Commute:
- Orange, CA 92866 (Required)
Work Location: In person
