Top 1549 Member services representative Jobs in Broadview Heights, Oh

Patient Access Representative - Parma
University Hospitals —Parma, OH
- $15.00 - $23.14 an hour
- 8 hour shift
- Hospital
- High school diploma or GED
- Organizational skills
Patient Access Representative I Parma
University Hospitals —Parma, OH
- $15.00 - $23.14 an hour
- High school diploma or GED
- Organizational skills
- Associate's degree
Medical Office Receptionist
LifeStance Health —Brecksville, OH
- From $21 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
Quick Apply
Patient Access Representative II OB/GYN, Garfield/Broadview Heights/Twinsburg
University Hospitals —Garfield Heights, OH
- $16.40 - $25.66 an hour
- Surgery
- Mid-level
- High school diploma or GED
Patient Access Representative II Cleveland/Beachwood, Mohs Scheduling
University Hospitals —Cleveland, OH
- $16.40 - $25.66 an hour
- Surgery
- Mid-level
- High school diploma or GED
13d
Patient Access Representative - Westlake Family Medicine
University Hospitals —Westlake, OH
- $15.00 - $23.14 an hour
- High school diploma or GED
- Organizational skills
- Associate's degree
8d
Patient Access Representative Copley Medical Group
University Hospitals —Fairlawn, OH
- $15.00 - $23.14 an hour
- High school diploma or GED
- Organizational skills
- Associate's degree
Patient Service Representative
Akron Children's Hospital —Hudson, OH
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
7d
Patient Service Representative (Medical Receptionist)
University Hospitals Urgent Care —Broadview Heights, OH
- $18 an hour
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Dispatcher
Greater Cleveland Regional Transit Authority —Cleveland, OH
- $28.69 - $34.08 an hour
- Weekends as needed
- Background check
- Customer service
- Pass drug screening
- Health insurance
- Dental insurance
7d
Patient Access Representative Internal Medicine Specialist
University Hospitals —Cuyahoga Falls, OH
- $15.00 - $23.14 an hour
- Internal Medicine
- High school diploma or GED
- Organizational skills
Payment Applications Specialist
Optum —Cuyahoga Falls, OH
- $18 - $32 an hour
- 8 hour shift
- 18 years or older
- Hospital
- Customer service
- On-the-job training
Member Service Representative - Pickleball Center
YMCA Of Greater Cleveland —North Royalton, OH
- Part-time
- Computer literacy
- High school diploma or GED
- Typing
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Revenue Group —Cleveland, OH
- $17 an hour
- Monday to Friday
- Remote
- Background check
- Pass drug screening
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
IT Support Service Representative
Swagelok Company —Solon, OH
- Overtime
- Hybrid work
- Research
- Mid-level
- Office
- Health insurance
Quick Apply
Brooklyn Call Intake Representative
Donald Martens & Sons Ambulance Service Inc —Cleveland, OH
- Overtime
- Writing skills
- HIPAA
- English
Quick Apply
Patient Access Representative I Rocky River Cardiology
University Hospitals —Rocky River, OH
- $15.00 - $23.14 an hour
- High school diploma or GED
- Organizational skills
- Associate's degree
1d
Member Service Representative - North Royalton YMCA
YMCA Of Greater Cleveland —North Royalton, OH
- $10.50 - $12.88 an hour
- Part-time
- Computer literacy
- 16+ years old
- Typing
- Health insurance
- Dental insurance
Quick Apply
8d
Patient Service Representative - URGENT CARE
Akron Children's Hospital —Hudson, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Customer Service Representative - State Farm Agent Team Member
Steven Saraniti - State Farm Agent —Valley View, OH
- $45,000 - $55,000 a year
- Full-time
- 11+ years
- Office
- Communication skills
- Health insurance
- Paid time off
Quick Apply

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Patient Access Representative - Parma

University Hospitals -
Parma, OH

Apply Now

Job Details

Part-time
$15.00 - $23.14 an hour

Qualifications

Customer communication
High school diploma or GED
Clinical confidentiality policies
Customer service problem-solving

Full Job Description

Patient Access Representative - UH Parma Medical Center

Part-time 20 hours - 8-hour shifts between the hours of 6:00am and 6:30pm Monday through Friday, rotating weekend and holidays

A Brief Overview

As a Patient Access Representative, you are often the first person patients and families interact with—and your work sets the tone for their entire visit.

In this role, you’ll play a key part in creating a smooth, welcoming, and efficient experience for every patient. You’ll help ensure that registration, insurance, scheduling, and billing information is accurate so patients can focus on their care, not paperwork. Your work also supports providers and care teams by keeping patient flow organized and reducing delays.

You’ll have a direct impact on both the patient experience and the accuracy of the revenue cycle that supports high-quality care.

What You’ll Do

In this role, you will:

Welcome patients by checking them in and out for visits in a professional and friendly way
Answer patient calls, respond to questions, and help schedule appointments
Support patients in enrolling in and using MyChart
Enter, update, and verify patient demographic, insurance, and financial information to ensure accurate records
Communicate important information to providers and care team members to support smooth patient care
Contact insurance companies as needed to help resolve coverage, pre-authorization, or billing questions
Collect and process patient payments, including copays, coinsurance, deductibles, and outstanding balances
Assist patients with completing forms and required documentation
Work within EPIC workqueues, worklists, and inbasket messages to support daily workflow
Schedule referrals and follow-up appointments
Scan and upload documents accurately and in a timely manner into EPIC

How You’ll Make an Impact

You’ll help ensure patients feel supported, informed, and cared for from the moment they arrive. Your attention to detail and communication skills will help:

Keep patient visits running smoothly and on time
Reduce delays and errors in registration and billing information
Improve coordination across care teams
Strengthen the overall patient experience

Team & Additional Responsibilities

You’ll be part of a collaborative care team working across departments and locations to improve patient experience and operational efficiency.

In this role, you will also:

Work closely with colleagues and providers to support a positive patient experience
Participate in emergency preparedness activities as needed
Maintain a clean, organized, and welcoming work environment
Receive cross-training to support other duties when needed
Work at off-site locations if scheduled
Follow all organizational policies, procedures, and standards
Protect patient privacy and maintain confidentiality of Protected Health Information (PHI) in accordance with training and compliance requirements

A Final Note

This role is essential to both the patient experience and the operational success of the care team. If you enjoy helping people, staying organized, and making healthcare run more smoothly behind the scenes, this position offers meaningful daily impact.

Education

High School Equivalent / GED (Required)
Associate's Degree or progress towards degree (Preferred)

Work Experience

1+ years Customer Service (Required)
- 2+ years Customer Service or Customer Service in healthcare (Preferred)

Knowledge, Skills, & Abilities

Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency)
Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency)
Strong organizational skills (Required proficiency)
Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency)
Attention to detail to ensure all patient information is accurate and available (Required proficiency)
Compassion to help patients and caregivers in difficult situations (Required proficiency)
Understanding of the importance of confidentiality (Required proficiency)
Basic knowledge of electronic health records and basic medical terminology (Preferred proficiency)

Physical Demands

Standing Occasionally
Walking Occasionally
Sitting Constantly
Lifting Rarely up to 20 lbs
Carrying Rarely up to 20 lbs
Pushing Rarely up to 20 lbs
Pulling Rarely up to 20 lbs
Climbing Rarely up to 20 lbs
Balancing Rarely
Stooping Rarely
Kneeling Rarely
Crouching Rarely
Crawling Rarely
Reaching Rarely
Handling Occasionally
Grasping Occasionally
Feeling Rarely
Talking Constantly
Hearing Constantly
Repetitive Motions Frequently
Eye/Hand/Foot Coordination Frequently

Travel Requirements

Apply Now

Refine Your Search

member services representative jobs in broadview heights, oh

Patient Access Representative - Parma

Patient Access Representative I Parma

Medical Office Receptionist

Patient Access Representative II OB/GYN, Garfield/Broadview Heights/Twinsburg

Patient Access Representative II Cleveland/Beachwood, Mohs Scheduling

Patient Access Representative - Westlake Family Medicine

Patient Access Representative Copley Medical Group

Patient Service Representative

Patient Service Representative (Medical Receptionist)

Dispatcher

Patient Access Representative Internal Medicine Specialist

Payment Applications Specialist

Member Service Representative - Pickleball Center

Customer Service Representative

IT Support Service Representative

Brooklyn Call Intake Representative

Patient Access Representative I Rocky River Cardiology

Member Service Representative - North Royalton YMCA

Patient Service Representative - URGENT CARE

Customer Service Representative - State Farm Agent Team Member

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Patient Access Representative - UH Parma Medical Center

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