Top 15 Helpdesk administrator Jobs in Brockton Ma

HRIS Administrator
MutualOne Bank —Framingham, MA
- $60,606 - $114,761 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Dental insurance
- Flexible spending account
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3d
System Administrator
Performix —Boston, MA
- Contract
- Microsoft Outlook
- Mid-level
- Windows
13d
Technical Support - M365
Performix —Boston, MA
- Contract
- Microsoft Outlook
- Mid-level
- Windows
HelpDesk Administrator
Edward M. Kennedy Community Health Center, Inc. —Framingham, MA
- $20 - $23 an hour
- Full-time
- Computer literacy
- Mid-level
- Windows
- 403(b) matching
- Health insurance
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HR Administrator
MutualOne Bank —Framingham, MA
- $65,076 - $100,020 a year
- Email
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Dental insurance
- Flexible spending account
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IT Network & System Administrator (Contract-to-Permanent)
State of Massachusetts - Massachusetts Teachers' Retirement System —Charlestown, MA
- $50 - $55 an hour
- Online Application
- Computer Science
- Office
- Bachelor's degree
- Paid holidays
- Dental insurance
Vice President Information Technology Services
PINE STREET INN INC —Boston, MA
- Full-time
- Hybrid work
- Computer science
- Computer Science
- HIPAA
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Power Platform Administrator
Bright Horizons —Newton, MA
- $93,000 - $123,000 a year
- Full-time
- Hybrid work
- Office
- 3 years
- Bachelor's degree
- Paid holidays
- Disability insurance
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Keystone Banking System Administrator
Direct Federal Credit Union —Needham, MA
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- 5 years
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IT Professional Services – Senior Engineer – Tier lll
Ockers Company —Middleboro, MA
- $95,000 - $115,000 a year
- Email
- Construction site
- 5 years
- Research
Director of IT - Cloud and Developer Operations
State of Massachusetts - Exec Office of Economic Development —Boston, MA
- $102,855.80 - $158,640.55 a year
- Full-time
- Azure
- Doctoral degree
- System design
- Work from home
Accountant Manager
E Logic —Wellesley, MA
- From $65,000 a year
- Contract
- Remote
- PMP
- 5 years
- Salesforce
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Director, Lease Model Partnerships Expansion
Bright Horizons —Newton, MA
- $110,000 - $148,000 a year
- Full-time
- Remote
- Bachelor's degree
- Children
- Senior level
- Paid holidays
- Disability insurance
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4d

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Sacred Hearts School Bradford MA; Boston Archdiocese —Haverhill, MA
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Endpoint Administrator / Systems Admin
Alexander Technology Group —Boston, MA
5+ years of experience in Systems Administration, IT Operations, End User Computing, Desktop Engineering, or a related field.
$100,000 - $130,000 a year
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HRIS Administrator

MutualOne Bank -
Framingham, MA

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Job Details

Full-time
$60,606 - $114,761 a year
3 days ago

Benefits

Dental insurance
Flexible spending account
Family leave
Vision insurance

Qualifications

Non-technical user support
Stakeholder engagement
Data analysis reporting
Regulatory compliance
Performance Reporting
HR legal compliance
Metrics Reporting
Data summary reports
Process mapping
Technical solutions implementation
Continuous improvement
Business requirements
Stakeholder relationship building
Business process modeling
Stakeholder management

Full Job Description

Position Description

Title: HRIS Administrator

Department: Human Resources

Reports to: Human Resources Supervisor

Supervises: None

Classification: Non-exempt

Date Prepared: September 1, 2026

Summary / Objective

The HRIS Administrator is responsible for configuring, maintaining, ensuring data integrity, and reporting for the HR Information System (HRIS) and related HR technology platforms. They partner with HR, IT, and business stakeholders to ensure the HRIS supports business needs, drives data-driven insights, and enables efficient HR operations.

In addition, this position is responsible for supporting all aspects of the Human Resources Department, as well as supporting the responsibilities of the Human Resources Supervisor and the VP, Director of Human Resources & Clerk of MutualOne Bank, which include (but may not be limited to): recruitment, compensation, benefits, employee relations, compliance records, reports, supply ordering, postage management, Board portal/administrative support, and assisting with the MutualOne Charitable Foundation. The initial training period will be on-site. After the initial training period, time to be determined, this is a hybrid role.

Experience & Education Requirements:

Bachelor’s degree in HR, Information Systems, computer science, or related field (or equivalent experience)
Knowledge of federal and state human resources policies, procedures, and regulatory requirements.
3 or more years of experience working with HRIS/HR systems (implementation, support, configuration)
Experience with major HRIS platforms (e.g., Workday, ADP, Paycom) or willingness to learn.

Job Requirements:

Good analytical, interpersonal, communication and computer skills.
Proven organizational skills and ability to manage multiple priorities.
Strong technical and analytical skills: data management, report writing, metrics, and process mapping.
Strong communication and stakeholder management skills; ability to translate HR needs into system solutions.
Detail-oriented, a problem-solver, and organized with the ability to handle change and drive continuous improvement

Specific Job Functions:

HRIS System Maintenance:

Manage day-to-day HRIS operations: system configuration, user access, troubleshooting, and upgrades.
Ensure employee and HR data is accurate, up-to-date, and consistent (personal info, job details, compensation, benefits, and performance).
Develop and maintain HRIS processes, policies, and documentation (data governance, user guides, and workflows).
Collaborate with HR business partners, IT, and vendors to understand requirements and execute system changes and integrations (e.g., payroll, time & attendance, onboarding).
Provide training and support to HR users and employees on HRIS functionality and self-service tools.
Generate HR reports and analytics to support workforce planning, HR metrics, and trends.
Ensure compliance with data protection and security standards and audit-readiness for HR systems.
Proactively identify process improvements, automation opportunities, and system enhancements to increase HR effectiveness.

Data & HR Metrics:

Analyze HR data such as turnover, engagement, and performance metrics
Provide insights and recommendations to leadership to improve workforce outcomes

Provide support with ATS, employee onboarding and offboarding processes.
Review and update the internal employee Intranet, as needed.
Support VP, Director of Human Resources & Clerk of MutualOne Bank by gathering information for various audits, including but not limited to, the bi-annual Payroll/Benefits/HR audit.
Assist the VP, Director of Human Resources & Clerk of MutualOne Bank, on special projects.
Bank Secrecy Act responsibilities, including completing annual basic Bank Secrecy Act training, reporting suspicious activity to the BSA Officer and “Knowing Your Customer.”
Completion of Information Technology training, as assigned and required.

HR Programs & Compliance:

Communicate annual departmental policies and obtain signed acknowledgement forms from employees.
Review employee timecards, employee punch change requests, floating holiday(s), PTO, vacation time, paid medical leave (PML), paid family leave (PFL), jury-duty, bereavement, and seminar time off on a bi-weekly basis and produce the reports for payroll processing.
Supports bi-weekly payroll processing including submission, funding, vouchers, and troubleshooting.
Notify employees via email/Paycom regarding current job openings within MutualOne Bank.
Email the IT helpdesk and applicable departments regarding any new hires, transfers, promotions, leave starts/stops & exits for set-up, deactivation, etc. on various systems.
Monitor the performance review process, confirming that job descriptions are also reviewed by the supervisor and/or manager at least annually, and ensure that both the performance review and job description are completed and fully executed in a timely manner.
Maintain applicant tracking system, which includes uploading/reviewing resumes, emailing applications, monitoring and ensuring all applicable workflow steps are completed, etc.
Oversee and maintain employee insurance changes, resolve issues related to enrollment, cancellation, and billing including benefits to carrier support.
Administer the health, dental, vision, flexible spending accounts (health & dependent care), as well as supplemental insurance benefits, including payments for employees on leave, retirees, and COBRA payments for prior employees. Process tMagic Teller Capture Transactions to deposit benefit payments, withdraw payments from bank accounts and post the payments to the applicable general ledger accounts.
Manage the leave process for the employees, including keeping the manager informed of the date the employee will begin leave, the length of time the employee will be out on leave and the date the employee plans to return to work.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is expected that from time-to-time other duties, both related and unrelated to the above, may be assigned and therefore required.

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Refine Your Search

helpdesk administrator jobs in brockton ma

HRIS Administrator

System Administrator

Technical Support - M365

HelpDesk Administrator

HR Administrator

IT Network & System Administrator (Contract-to-Permanent)

Vice President Information Technology Services

Power Platform Administrator

Keystone Banking System Administrator

IT Professional Services – Senior Engineer – Tier lll

Director of IT - Cloud and Developer Operations

Accountant Manager

Director, Lease Model Partnerships Expansion

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