Top 3411 Guest experience leader Jobs in Bronx, Ny

Fitness Manager
New York Sports Club and Our Family of Brands —Hawthorne, NY
- $65,000 - $85,000 a year
- Full-time
- CPR Certification
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
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Floor Manager
Quality Branded —New York, NY
- $75,000 - $80,000 a year
- Full-time
- Sales
- Inventory management
- Ability to walk for extended periods
- Paid training
- Continuing education credits
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Area Sales Manager in Training
FDE LLC, d/b/a Ashley Northeast —Garden City, NY
- $50,000 - $100,000 a year
- Weekends as needed
- Merchandising
- Mid-level
- Bachelor's degree
- Profit sharing
- Paid holidays
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Chef de Cuisine
Quality Branded —Manhattan, NY
- $85,000 - $95,000 a year
- Weekends as needed
- Office
- Mentoring
- Recruiting
- Continuing education credits
- Commuter assistance
Quick Apply
13d
Senior Restaurant Manager
Momosan Ramen & Sake —New York, NY
- $80,000 - $90,000 a year
- Weekends as needed
- 5 years
- Sanitation
- Recruiting
- Health insurance
- Paid time off
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12d
Restaurant General Manager
The Shannon Rose —Clifton, NJ
- $90,000 - $115,000 a year
- Weekends as needed
- Bar
- 5 years
- Restaurant management
- Paid training
- Health insurance
Head Cook
Ridgewood Station Cafe —Ridgewood, NJ
- $1,200 - $1,500 a week
- Full-time
- Spanish
- Customer service
- Cooking
- Food provided
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Team Leader-(Memorial Sloan West Harrison)
Towne —Harrison, NY
- $19 an hour
- Part-time
- 18 years or older
- Clean driving record
- Microsoft Outlook
- 401(k)
- On-the-job training
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3d
Restaurant Manager FOH
The Shed Restaurant —Westbury, NY
- $62,500 - $72,500 a year
- Weekends as needed
- Background check
- Mid-level
- Administrative experience
- Paid training
- Health insurance
Quick Apply
Growth Groups & Teaching Pastor @ The Journey Church NYC
The Journey Church NYC —Manhattan, NY
- Email
- Background check
- Master's degree
- Recruiting
- Relocation assistance
- Health insurance
Quick Apply
Licensed Massage Therapist
Hand & Stone —Brooklyn, NY
- $250 - $300 a day
- Evening shift
- Entry level
- Under 1 year
- Continuing education credits
- Flexible schedule
Quick Apply
Sous Chef
Little Ruby's —Brooklyn, NY
- From $70,000 a year
- Weekends as needed
- Mid-level
- Mentoring
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Restaurant Manager
Panera Bread —Hicksville, NY
- $58,000 - $72,000 a year
- Full-time
- Sales
- ServSafe
- Mid-level
- Health insurance
- Dental insurance
Assistant Manager
Millburn Deli —Westwood, NJ
- From $20 an hour
- Full-time
- Inventory management
- Mid-level
- Quick service & fast food restaurant
- Paid training
- Health insurance
Quick Apply
Lifeguard
Goldfish Swim School - Yonkers —Yonkers, NY
- From $18.50 an hour
- Part-time
- Background check
- CPR Certification
- Maintenance
- Paid training
- On-the-job training
Quick Apply
Executive Chef Amityville
Metz Culinary Management —New York, NY
- $74,000 - $77,500 a year
- Full-time
- Cooking
- Mentoring
- In-person
- Health insurance
- 401(k)
Quick Apply
Restaurant General Manager
Panera Bread —Ridgewood, NY
- $70,000 - $88,000 a year
- Weekends as needed
- Sales
- Mid-level
- 3 years
- Paid training
- Health insurance
Restaurant General Manager
Panera Bread —Scarsdale, NY
- $70,000 - $88,000 a year
- Weekends as needed
- Sales
- Mid-level
- 3 years
- Paid training
- Health insurance
Sales Manager in Training
FDE LLC, d/b/a Ashley Northeast —Nanuet, NY
- $60,000 - $70,000 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Profit sharing
- Paid training
Quick Apply
Community & Customer Engagement Manager
NU3S —Jamaica, NY
- $18 an hour
- Full-time
- Marketing
- Mid-level
- Organizational skills
- Employee discount
14d

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guest experience leader jobs near bronx, ny

Fitness Manager

New York Sports Club and Our Family of Brands -
Hawthorne, NY

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Job Details

Full-time
$65,000 - $85,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Employee discount

Qualifications

Health club experience
Certified Personal Trainer
CPR Certification
Teamwork
Customer relationship building
In-person customer service
Sales training
Fitness sales
Team development
Supervising experience
Client retention
Interviewing
Client acquisition
Financial performance measurement
Sales leadership
Staffing management
Technical Proficiency
General management
Gym experience
AED Certification

Full Job Description

New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to “Improve Lives Through Fitness”. Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity.

ROLES AND RESPONSIBILITIES

The Fitness Manager is the business leader of the Personal Training (PT) department. This individual creates and supports team culture to drive operational excellence and deliver a superior member experience. Fitness Managers are goal oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent. The Fitness Manager role is to lead the program by promoting and selling fitness products and services, also to coach, train, and develop Personal Trainers to meet and exceed department/company objectives. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

BUSINESS LEADER

· Business management of the trainers including monthly evaluations, monthly projections, PT calendar management, lead and client communication, and oversight of trainers delivering complimentary services.

· Conduct timely and relevant business management meetings to support trainer development.

· Accountability of team’s business deliverables by setting targets, following up, providing feedback and support for progress.

· Collaborate with District Fitness Manager (DFM)/General Manager (GM)/Assistant General Manager (AGM) for PT Sales driving and complementary clinics.

Assist with day-to-day operations to help support business objectives and member/guest needs.

OPERATIONAL MANAGEMENT

· Lead the operational and sales components of the New Hire Onboarding process.

· PT business and sales coaching.

· Utilize scheduling tool to capture trainer availability, book sessions, and manage the team’s ability to deliver fitness services to meet member needs.

· Generate PT Sales leads, schedule lead generation activities, and support trainer development to build a successful business.

· Set goals in support of club special events and execute the proper follow up post event.

· Produce and host monthly PT department meetings.

· Implement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities.

· Support trainers through financial planning as it relates to the compensation plan.

KPI MANAGEMENT

· Achieve monthly and annual department financial goals by strategically planning weekly activities in alignment with department objectives and initiatives including Net Gain Goals, Cancellation Targets, Active Client Penetration, New Sales, and (My Club Intro “MCI”) appointment booking and conversion.

· Proactively address business trends in fitness assessment conversions, client attrition and client training frequency.

· Performance management of all trainers.

· Consistently audit, analyze, and manage payroll metrics, fitness revenue, and expenses and proactively modify accordingly to ensure compliance and profitability.

CLIENT RELATIONSHIP MANAGEMENT

· Communication with potential leads and all clients.

· Client coverage and sharing across all fitness offerings.

· Management of all client pipelines, inclusive of new members.

· Clearly outline the pipeline responsibilities in partnership with the GM or AGM (where applicable), and with the oversight of PT senior leadership.

· Scheduling and execution of new member assessments (My Club Intro “MCI”), inclusive of In Body Assessments where offered.

· Responsible for hosting demo clinics during scheduled shifts to promote engagement, build relationships, drive member referrals, and increase SGT/PT/Team Training revenue.

LEADER OF TEAM CULTURE

· Collaborate with all departments of the club to achieve interdepartmental synergy.

· Manage optimal staffing targets to meet the needs of the business, which includes the interview and hiring process.

· Performance manage and mentor trainers to build connections and maintain a high-quality team to uphold the brand standards and expectations of their role.

· Establish and maintain friendliness and service standards for trainers in their interactions with members and club staff.

· Identify, collaborate, and align on key talent to advance trainer careers.

POSITION REQUIREMENTS & EXPERIENCE

· 1-2 years prior sales experience; fitness sales preferred.

· 1-3 years of supervisory experience; 3+ preferred.

· 2-3 years of personal training experience; corporate gym setting preferred.

· Demonstrate the ability to drive financial performance.

· Exhibits sales skills with a specific focus on attracting new clients and retention.

· Strong business acumen.

· Ability to create a positive team culture with adherence to brand standards.

· Possess collaborative social skills and strong desire to interact with members, clients, and staff.

· Ability to manage high volume of inbound communication and react in a timely manner.

· Ability to create team accountability through structured timelines, action plans, and required documentation.

· Strong technical skills.

· Ability to hire, train and direct staff who match the brand.

· Strong active listening skills.

· Excellent written and oral communication skills.

· Enthusiastic and passionate about the fitness industry.

· Child & Adult AED/CPR certified.

· Certified Personal Trainer certification (CPT).

· Physical demands include ability to lift up to 45 pounds with or without reasonable accommodations, walk through all areas of clubs, climbing stairs (where applicable), repetitive squatting, bending and lifting, restacking of weights, moving of equipment as necessary, standing for long periods of time, and ability to demonstrate other exercise movements as part of a personal fitness workout. The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employee by the company.

SCHEDULING REQUIREMENTS

Due to the nature of the business, New York Sports Club has specific scheduling guidelines for this position.

· Fitness Managers are required to work the last day of each month.

· Vacation time is not authorized in the month of January.

· Management schedules are subject to standard prescribed scheduling guidelines which may consist of opening, closing, weekday, and weekend shifts to ensure proper management for the club and our members and guests.

· Prescribed Rotating Schedule Requirement: This role operates on a prescribed rotating A Week / B Week schedule that is essential for effective business planning and team coverage. Candidates must be able to consistently work the scheduled days and hours as outlined.

· Schedule Variability Notice: While schedules are prescribed, they may be adjusted as needed due to training, business and operational requirements, including temporary changes to club hours, coverage needs, or vacancies.

· Full‑Time Position: This is a full‑time role scheduled for 40 hours per week, typically worked as 9‑hour days including a 1‑hour unpaid break. Start and end times may vary slightly based on actual club operating hours. Club operating hours are available on our company website.

o FM Only: Fitness Managers are permitted to train up to 5 sessions/classes a week outside of their prescribed schedule. Valid certifications required. (Additional compensation)

Pay: $65,000.00 - $85,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Parental leave
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

guest experience leader jobs in bronx, ny

Fitness Manager

Floor Manager

Area Sales Manager in Training

Chef de Cuisine

Senior Restaurant Manager

Restaurant General Manager

Head Cook

Team Leader-(Memorial Sloan West Harrison)

Restaurant Manager FOH

Growth Groups & Teaching Pastor @ The Journey Church NYC

Licensed Massage Therapist

Sous Chef

Restaurant Manager

Assistant Manager

Lifeguard

Executive Chef Amityville

Restaurant General Manager

Restaurant General Manager

Sales Manager in Training

Community & Customer Engagement Manager

I want to receive the latest job alert for guest experience leader in bronx, ny

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