Top 227 Customer service representative Jobs in Brookfield Center, Oh

Customer Service/Inside Sales Rep
TTM Technologies —North Jackson, OH
- Full-time
- Word processing
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Call Center/Customer Service Rep
Automated Health Systems —Youngstown, OH
- $15 - $18 an hour
- Temporary
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- 401(k)
Quick Apply
Customer Service Representative
viva —Youngstown, OH
- $15.99 - $20.99 an hour
- Computer literacy
- Mid-level
- High school diploma or GED
Dispatcher/Customer Service Repesentative
Ohio Chimney Co —Warren, OH
- $15 - $20 an hour
- Part-time
- Administrative experience
- US work authorization
- In-person
- Health insurance
- Paid time off
Quick Apply
CUSTOMER SUPPORT MANAGER (CSM)
Millwood, Inc. —Vienna, OH
- $50,000 - $65,000 a year
- Full-time
- Hybrid work
- Basic math
- English
- Mid-level
Customer Service Representative
Easy Auto Ship —Youngstown, OH
- Product management
- Organizational skills
- 1 year
- Paid training
- Health insurance
Call Center Agent
Call Core LLC —Warren, OH
- $15 - $23 an hour
- Part-time
- Writing skills
- English
- Fair chance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Nick Russell - State Farm Agent —Boardman, OH
- $19 an hour
- Part-time
- Computer literacy
- Office
- Computer skills
- 401(k)
- 401(k) matching
Quick Apply
Customer Service Representative - State Farm Agent Team Member
John G Clark - State Farm Agent —Boardman, OH
- $40,000 - $50,000 a year
- Full-time
- Office
- Children
- Conflict management
- Paid time off
- Opportunities for advancement
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Customer Service Associate I
Dollar Tree —Sharon, PA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service/Service Advisor
Boss Truck Shops, Inc —Hubbard, OH
- $16 - $25 an hour
- Weekends as needed
- Ability to walk for extended periods
- Merchandising
- Basic math
- Disability insurance
- Health insurance
Branch Specialist
AAA East Central —Niles, OH
- Computer literacy
- Office
- High school diploma or GED
- Paid parental leave
- Health insurance
Customer Account Specialist
Silgan Closures —New Castle, PA
- Full-time
- Writing skills
- Microsoft Office
- High school diploma or GED
- AD&D insurance
- Disability insurance
Pharmacy Customer Service Associate
Walgreens —Youngstown, OH
- $17 - $20 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Representative - Boardman, OH
WesBanco Bank, Inc. —Youngstown, OH
- Microsoft Outlook
- Computer literacy
- Office
Manufacturing Customer Service
Canduct Industries Limited —Youngstown, OH
- $50,000 - $60,000 a year
- Full-time
- Microsoft Word
- ERP systems
- English
- On-the-job training
- Opportunities for advancement
Quick Apply
8d
Customer Service Representative - Austintown, OH
WesBanco Bank, Inc. —Youngstown, OH
- Microsoft Outlook
- Computer literacy
- Office
5d
Client Service Representative
EPIC Brokers —Youngstown, OH
- Hybrid work
- Google Workspace
- Microsoft Outlook
- Research
- Paid parental leave
- Paid holidays
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Nick Russell - State Farm Agent —Boardman, OH
- $40,000 - $50,000 a year
- Full-time
- Sales
- Computer literacy
- Office
- 401(k)
- Paid time off
Quick Apply
Client Service Representative
Treloar & Heisel —Youngstown, OH
- Hybrid work
- Google Workspace
- Microsoft Outlook
- Research
- Paid parental leave
- Paid holidays
Quick Apply

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Customer Service/Inside Sales Rep

TTM Technologies -
North Jackson, OH

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Job Details

Full-time

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
Life insurance

Qualifications

Customer communication
Customer returns handling
Word processing
Spreadsheets
Trade compliance
Compliance with security regulations
Blueprint dimension interpretation
International trade regulations

Full Job Description

TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer

About TTM

TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market .

Additional information can be found at www.ttm.com

The Customer Service Representative primary job objective is to work with internal and external customers to coordinate, manage, mediate, and negotiate any item or activity such as price, delivery, quality, and responsiveness. In order to maximize customer satisfaction this job requires timely and accurate responses to: requests for quotes, material planning, order entry, engineering holds, order changes, schedule sharing, order status, requests for RMA’s, and resolution of shipping and accounting issues. This position requires continuous improvement in cycle time for customer communications in order to maintain the highest level of customer satisfaction.

Duties and Responsibilities:

Initiate quote process in internal quoting system
Upon receipt of all orders, follow order entry procedure and complete checklist
Enter Sales Order and work with production control to meet requested lead times/ship dates.
Transmit order acknowledgement to customer
Save all pertinent documentation in program management documents
Work with customer weekly or monthly forecasts to schedule production quantities to meet the customer min/max inventory requirements. Complete all order entry and/or change orders to maintain scheduled requirements.
Work with consignment customers to assure inventory is pulled and invoiced in contracted time frame.
Monitor “in transit” shipments for timely receipt to the consignment hubs.
Maintain weekly forecast information.
Enter changes as requested for expedites, pushouts, cancels, and customer holds.
Work with Production Control to meet Customer demands and forward acknowledgement to Customer.
Submit cancellations per procedure and obtain approvals as needed.
Transmit charges to customer and monitor for invoicing and payment.
Set up new part order as required, and modify sales order as appropriate
Receive requests for returns and work with quality department for appropriate approvals
Assign RMS number via system and set up for return order; Transmit RMA number to customer
Work closely with operations, engineering, and quality to accurately give order updates and to resolve on time delivery and quality issues
Receive requests for returns and work with quality department for appropriate approvals.
Communicate in timely manner to keep customer informed. Work expedited ship methods as needed to meet committed Dock dates.
Work with accounting and buyers for assigned customer monthly statements to resolve overdue payments when there are issues to resolve regarding unit price, quantity, EDI problems etc.
Actively involved with the internal teams within the department to reduce cycle times and order entry errors to promote continuous improvement.
Works with Account and Program Managers to compile various activity reports designed to generate sales forecasting data and sales strategies.
Participates with account and program management in on-site customer review meetings. Will travel to customer site on occasion.
Cold-call customers or prospective customers to drive business
Work with site management, inside sales and customer service to ensure: Customer Satisfaction, Effective pricing strategies are in place, NPI execution, Business Growth.
Follow “7 Elements of Success” guidelines

Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Essential Knowledge and Skills:

Printed circuit board manufacturing knowledge is preferred.
Working knowledge of all aspects of Inside sales functions is preferred.
Must be knowledgeable in spreadsheet and word processing software, as well as the knowledge to use the Internet.
Decision making skills with respect to matching strategies and capabilities with customer demands well as in interpretation of a variety of instructions furnished in written, oral, diagram (print reading) or schedule form.
Excellent verbal and written communication skills is a must.
Ability to lift 50 pounds unassisted
Must be able to quickly react in order to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to manage in conflict situations with internal and external customers in order to maintain the highest level of customer satisfaction

Education and Experience:

Bachelor’s degree preferred
1-3 years of manufacturing or PCB experience preferred

#LI-KD1

#ISBU

Compensation and Benefits:

TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401K, Flexible Spending Account, Health Savings Account, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available 1st of the month following date of hire.

Compensation for roles at TTM Technologies varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, TTM provides a reasonable range of compensation for roles that may be hired in New York, California and Colorado. For California-based roles, compensation ranges are based upon specific physical locations.

Export Statement:
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

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Refine Your Search

customer service representative jobs in brookfield center, oh

Customer Service/Inside Sales Rep

Call Center/Customer Service Rep

Customer Service Representative

Dispatcher/Customer Service Repesentative

CUSTOMER SUPPORT MANAGER (CSM)

Customer Service Representative

Call Center Agent

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Customer Service Associate I

Customer Service/Service Advisor

Branch Specialist

Customer Account Specialist

Pharmacy Customer Service Associate

Customer Service Representative - Boardman, OH

Manufacturing Customer Service

Customer Service Representative - Austintown, OH

Client Service Representative

Customer Relations Representative - State Farm Agent Team Member

Client Service Representative

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