Top 212 Call center representative Jobs in Brookhaven Ga

Inside Sales Representative
EMC Security —Suwanee, GA
- Full-time
- Mid-level
- Residential
- Contracts
- Paid training
- Health insurance
Quick Apply
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —Atlanta, GA
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
Customer Success Specialist - Bilingual (Spanish/English)
Accent Decor —Chamblee, GA
- $21 an hour
- Full-time
- Spanish
- English
- Mentoring
Fleet Client Services Specialist II
Cox Fleet —Atlanta, GA
- $18.17 - $27.30 an hour
- Mid-level
- High school diploma or GED
- Organizational skills
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Call Center Associate
Emory Healthcare —Atlanta, GA
- $18.00 - $21.93 an hour
- Full-time
- Writing skills
- English
- High school diploma or GED
- Wellness program
- Health insurance
Call Center Remote Customer Service Representative
VIMO INC —Atlanta, GA
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
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Temporary Call Center Universal Agent, US (Remote)
Carter's —Atlanta, GA
- $15.50 an hour
- Weekends as needed
- Remote
- Children
- Communication skills
- Entry level
- Employee discount
6d
Call Center Representative
Serenity Mental Health Centers —Sandy Springs, GA
- $16.50 - $19.50 an hour
- Full-time
- Background check
- Spanish
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
9d
Inbound Call Representative
Nationwide Group —Smyrna, GA
- $17 - $30 an hour
- Part-time
- Computer literacy
- No experience needed
- In-person
- Paid training
- Employee discount
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1d
Healthcare Customer Service Representative (GA)
Healthcare Business Services Inc. —Decatur, GA
- On call
- Remote
- Computer literacy
- Writing skills
- Medical office experience
- Work from home
5d
HR Contact Center Representative - REMOTE
Ryder System —Atlanta, GA
- $18 - $20 an hour
- Full-time
- Remote
- Spanish
- Salesforce
- High school diploma or GED
- Disability insurance
- Health insurance
2d
Call Center Agent
TeleSpecialists LLC —Brookhaven, GA
- 12 hour shift
- High school diploma or GED
- Neurology
- Communication skills
- Paid training
- Health insurance
Quick Apply
Sales & Customer Service Call Center Specialist – GEORGIA
Victoria's Secret —Atlanta, GA
- From $15 an hour
- Overtime
- Remote
- Background check
- Computer literacy
- Basic math
Remote Customer Service Representative
Afni, Inc. —Atlanta, GA
- $14.50 - $15.00 an hour
- 8 hour shift
- Remote
- Background check
- 18 years or older
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Call Center Customer Service Representative (1st Shift)
Travel Incorporated —Duluth, GA
- Full-time
- Remote
- Office
- High school diploma or GED
- Travel
- Paid training
Quick Apply
Contact Center Rep I
ASSOCIATED CREDIT UNION —Peachtree Corners, GA
- $21.75 - $27.19 an hour
- Weekends as needed
- Microsoft Word
- Spanish
- Microsoft Outlook
Quick Apply
Radiology Patient Scheduling Representative
T2 Group —Conyers, GA
- $18 an hour
- Full-time
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- 401(k)
- Work from home
Quick Apply
WFH Healthcare Customer Service (Insurance Knowledge a Plus)
HOLLIS COBB ASSOCIATES LLC —Duluth, GA
- Remote
- Microsoft Word
- Computer literacy
- HIPAA
- Work from home
Quick Apply
Call Center Associate- Life Insurance
Accenture —Atlanta, GA
- $20.10 - $40.53 an hour
- Full-time
- Hybrid work
- Spanish
- English
- US work authorization
- Paid holidays
- Disability insurance
8d
Associate Customer Experience Specialist
First Advantage —Atlanta, GA
- $18 an hour
- 8 hour shift
- Background check
- Microsoft Outlook
- Computer literacy
- Employee stock purchase plan
- Paid holidays

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Inside Sales Representative

EMC Security
Suwanee, GA

Quick Apply

Job Details

Full-time

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching
Professional development assistance
Referral program

Qualifications

Deal closing
Pricing
Sales contract management
Phone communication
Sales needs analysis
Client rapport building
Attention to detail
Sales management systems proficiency
Prospecting
Contracts
CRM system proficiency
Productivity software
Video conferences (communication methods)
Appointment scheduling
Closing sales leads
Sales automation technologies
Client interaction via phone calls

Full Job Description

Position Title

Inside Sales Representative - Residential & Small Business Security

Position Summary

The Inside Sales Representative is responsible for converting inbound and company-generated leads into new residential and small business security customers. This role focuses on rapid lead response, consultative selling, needs discovery, proposal creation, follow-up discipline, and appointment setting when field support is required.

The ideal candidate is comfortable selling by phone, email, text, and video call, and can guide customers through security solutions including intrusion alarms, smart home security, video surveillance, and recurring service agreements.

Primary ResponsibilitiesLead Response & Qualification

· Respond quickly to inbound residential and SMB leads from phone calls, web forms, referrals, marketing campaigns, partner channels, and customer inquiries.

· Qualify prospects based on location, property type, urgency, decision-making authority, budget, security concerns, and service needs.

· Determine whether the opportunity can be sold remotely or requires an outside sales appointment, site visit, or technical review.

· Maintain consistent follow-up cadence on open leads until closed, disqualified, or reassigned.

Sales Consultation

· Conduct a structured needs analysis with homeowners, property managers, and small business owners.

· Identify customer concerns such as burglary, employee access, theft, vandalism, fire protection, video verification, remote management, and life safety.

· Recommend appropriate solutions based on customer needs, building layout, risk level, budget, and desired level of service.

· Explain system components, monitoring options, mobile app functionality, service expectations, installation process, and monthly recurring charges.

Product & Service Sales

· Sell residential and SMB solutions include intrusion alarm systems, security monitoring, video surveillance, smart locks and access control, doorbell cameras and smart home devices, fire and life-safety monitoring where applicable, service plans, extended protection plans, cellular communicators, and system upgrades.

· Promote recurring monthly revenue agreements and long-term customer value.

· Present good/better/best options when appropriate to help customers make informed decisions.

Proposal & Agreement Management

· Prepare accurate quotes and customer agreements.

· Verify pricing, equipment, labor assumptions, promotions, discounts, and contract terms.

· Collect required customer information, signed agreements, deposits, and payment details according to company process.

CRM Management

· Enter and update all lead, customer, opportunity, and activity information in the CRM.

· Track calls, emails, texts, appointments, proposals, follow-ups, close dates, lost reasons, and next steps.

· Use CRM tasks and reminders to prevent lead leakage.

Customer Experience

· Provide a professional, clear, and responsive customer experience from first contact through handoff to installation.

· Set proper expectations regarding installation timing, equipment availability, monitoring setup, contract terms, and service support.

· Handle objections related to price, contract length, equipment type, monitoring cost, installation timing, and competitor comparisons.

· Escalate technical, billing, or service issues to the appropriate department when needed.

Team Coordination

· Work closely with outside sales, installation, and customer service teams.

· Schedule outside sales appointments or site surveys when the opportunity requires field review.

· Communicate sold job details clearly to operations to reduce installation errors and customer dissatisfaction.

· Participate in sales meetings, training sessions, call reviews, and performance coaching.

Required Qualifications

· Prior inside sales, customer service, call center, retail sales, or security industry experience preferred.

· Strong phone presence and ability to build trust quickly.

· Ability to ask effective discovery questions and listen for customer needs.

· Comfortable discussing pricing, contracts, monthly service, and close options.

· Strong computer skills, including CRM use, email, web-based quoting tools, and Microsoft Office.

· Organized, detail-oriented, and able to manage a high volume of leads.

· Ability to follow a structured sales process while still sounding natural and consultative.

· Professional written and verbal communication skills.

Preferred Qualifications

· Experience selling residential security, smart home technology, video surveillance, access control, telecom, cable, pest control, HVAC, solar, insurance, or other home services.

· Familiarity with monitored alarm systems, cellular communicators, cameras, smart locks, and mobile app-based systems.

· Experience working with monthly recurring revenue contracts.

· Experience using CRM platforms such as Salesforce, HubSpot, Monday.com, D-Tools, or similar systems.

· Ability to upsell existing customers into upgrades, add-ons, and service plans.

Physical & Work Environment Requirements

· Primarily office-based, remote, or hybrid depending on company structure.

· Frequent use of phone, computer, CRM, email, and video conferencing tools.

· May require occasional participation in sales meetings, vendor trainings, or branch meetings.

· Standard business hours with possible evening or weekend follow-up depending on lead flow and company policy.

Compensation Structure

Compensation includes hourly pay plus commission based on sold revenue, recurring monthly revenue, appointments set, close rate, or gross margin contribution.

A typical structure may include:

· Base pay

· Commission on closed sales

· Bonus for monthly recurring revenue generated

· Bonus for exceeding monthly or quarterly sales goals

· Additional incentives for upgrades, service plans, or self-generated referrals.

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Professional development assistance
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

call center representative jobs in brookhaven ga

Inside Sales Representative

Licensed Insurance Sales Representative (Remote / Home-Based)

Customer Success Specialist - Bilingual (Spanish/English)

Fleet Client Services Specialist II

Call Center Associate

Call Center Remote Customer Service Representative

Temporary Call Center Universal Agent, US (Remote)

Call Center Representative

Inbound Call Representative

Healthcare Customer Service Representative (GA)

HR Contact Center Representative - REMOTE

Call Center Agent

Sales & Customer Service Call Center Specialist – GEORGIA

Remote Customer Service Representative

Call Center Customer Service Representative (1st Shift)

Contact Center Rep I

Radiology Patient Scheduling Representative

WFH Healthcare Customer Service (Insurance Knowledge a Plus)

Call Center Associate- Life Insurance

Associate Customer Experience Specialist

I want to receive the latest job alert for call center representative in brookhaven ga

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