Top 20 Retention representative Jobs in Brookings, Sd

Janitorial Manager
ServiceMaster of Brookings —Brookings, SD
- $25 - $30 an hour
- Weekends as needed
- Bilingual
- Background check
- Hospitality
- Paid training
- Relocation assistance
Quick Apply
Acquisition Specialist - State Farm Agent Team Member
Adam Holtquist - State Farm Agent —Brookings, SD
- $45,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Business development
- Paid time off
- Parental leave
Quick Apply
Volunteer Services Senior Specialist
American National Red Cross —South Dakota
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid holidays
- Disability insurance
Route Sales Professional
Bimbo Bakeries USA —Brookings, SD
- $55,000 - $65,000 a year
- Clean driving record
- Merchandising
- DOT physical examination
- Health insurance
- Dental insurance
Commercial Parts Pro Store 6861
Advance Auto Parts —Brookings, SD
- Weekends as needed
- Spanish
- Microsoft Excel
- Basic math
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Transmission Line Superintendent (Owner's Rep)
Summit Energy Group, LLC —United States
- $70 - $75 an hour
- Full-time
- Microsoft Outlook
- Management
- Construction site
- Health savings account
- Health insurance
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Acquisition Specialist - State Farm Agent Team Member
Paul Kruse - State Farm Agent —Brookings, SD
Engage with prospective customers through calls, emails, and community outreach. Must be able to obtain applicable state insurance licenses.
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5d
Acquisition Specialist - State Farm Agent Team Member
Adam Holtquist - State Farm Agent —Brookings, SD
Property & Casualty license must be obtained prior to your Day 1 start date. Life & Health license must be obtained within 90 days of your start date.
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Janitorial Manager

ServiceMaster of Brookings
Brookings, SD

Quick Apply

Job Details

Full-time
$25 - $30 an hour

Benefits

Paid training
Relocation assistance
Health insurance
Paid time off
401(k) matching
Opportunities for advancement

Qualifications

Janitorial experience
Computer operation
Customer communication
Staff supervision
Customer retention
Operations management
Team supervision
Business development
Driver's License
Custodial experience
Productivity software
Training & development
Account management

Full Job Description

Janitorial Operations Manager

Location: Brookings, South Dakota
Company: ServiceMaster by Prins
Position Type: Full-Time

Position Summary

ServiceMaster by Prins is seeking an experienced and motivated Janitorial Operations Manager to oversee all aspects of the cleaning operations in Brookings, South Dakota.

This position is responsible for the overall success of the account, including staffing, scheduling, quality control, customer relations, training, inventory management, budgeting, and daily operations. The Janitorial Operations Manager will serve as the operational leader for the account and will be expected to build and maintain a high-performing team while ensuring exceptional service delivery.

This is a leadership position for someone who enjoys managing people, solving problems, and taking ownership of a major operation.

Key Responsibilities Operations Management

Oversee all daily cleaning operations.
Ensure all work is completed according to company and client standards.
Develop efficient staffing plans and work schedules.
Coordinate special projects and periodic cleaning services.
Monitor performance and continuously improve operational efficiency.
Communicating effectively with facility managers and staff

Team Leadership

Recruit, hire, train, and retain cleaning personnel.
Lead and motivate supervisors and frontline staff.
Conduct performance evaluations and coaching sessions.
Manage attendance, accountability, and workplace culture.
Develop future leaders within the operation.

Customer Relations

Serve as the primary point of contact for the client.
Build strong professional relationships with customer representatives.
Address concerns promptly and professionally.
Conduct regular walkthroughs and quality reviews with stakeholders.
Ensure customer satisfaction remains a top priority.

Quality Assurance

Perform regular facility inspections.
Develop corrective action plans when necessary.
Track quality metrics and performance standards.
Ensure consistent service delivery across all assigned areas.

Financial Management

Manage labor budgets and staffing efficiency.
Monitor supply usage and inventory levels.
Approve payroll and review labor reporting.
Identify opportunities to improve profitability without sacrificing quality.
Assist with budgeting and operational planning.

Safety & Compliance

Enforce company safety policies and procedures.
Ensure compliance with OSHA regulations and client requirements.
Conduct safety meetings and training sessions.
Investigate and document incidents when necessary.

QualificationsRequired

Previous management or supervisory experience.
Strong leadership and communication skills.
Ability to manage multiple priorities and large teams.
Excellent organizational and problem-solving abilities.
Valid driver's license and reliable transportation.
Basic computer proficiency, including Microsoft Office and email.

Preferred

Commercial cleaning, janitorial, facilities management, hospitality, or operations management experience.
Experience managing large accounts or multiple employees.
Budgeting and labor management experience.
Bilingual communication skills are a plus.

Physical Requirements

Ability to walk facilities daily and conduct inspections.
Ability to lift up to 50 pounds.
Ability to occasionally perform cleaning duties and assist staff as needed.
Ability to work flexible hours, including occasional evenings and weekends.

What Success Looks Like

High customer satisfaction and contract retention.
Fully staffed and engaged workforce.
Consistent quality inspection scores.
Strong employee retention and development.
Safe operations with minimal incidents.
Achievement of budget and profitability goals.

Compensation & Benefits

Competitive salary based on experience.
Performance-based bonus opportunities.
Paid time off.
Health benefits.
Professional growth and advancement opportunities.

Join a growing organization where strong leaders are trusted to take ownership, build great teams, and make a meaningful impact on the success of the operation.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

401(k) matching
Paid time off
Paid training
Relocation assistance

Experience:

Management: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

retention representative jobs in brookings, sd

Janitorial Manager

Acquisition Specialist - State Farm Agent Team Member

Volunteer Services Senior Specialist

Route Sales Professional

Commercial Parts Pro Store 6861

Transmission Line Superintendent (Owner's Rep)

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