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General Manager | Luxury Japanese Restaurant Opening

PASONA N A, INC. -
New York, NY

Apply Now

Job Details

Full-time
$112,000 - $128,000 a year

Qualifications

Vendor relationship building
Customer communication
Team leadership
Staff scheduling
Restaurant reservation management
Labor cost analysis
Team scheduling
Profit & loss
Kitchen cost control
Reservation systems
Financial performance measurement
Restaurant cost management
Managing food service teams
Managing hospitality operations budgets
POS systems

Full Job Description

General Manager

Location: NY

Industry: Japanese Restaurant

Employment Type: Full-Time, Exempt

Salary: $112-128K (DOE)

Schedule: Full-Time (Evenings, Weekends & Holidays Required)

Position Summary

Our client, a High-end Japanese restaurant is looking for a General Manager who leads all aspects of restaurant operations, including guest experience, team leadership, financial performance, and daily operations. This role is responsible for maintaining exceptional service standards while developing a high-performing team in a luxury Japanese dining environment.

Key Responsibilities

Operations Management

Oversee daily restaurant operations and ensure exceptional guest experiences.
Manage opening/closing procedures and daily service execution.
Monitor labor costs, food costs (COGS), and overall financial performance.
Oversee inventory, purchasing, and vendor relationships.
Ensure compliance with food safety and California labor regulations.

Team Leadership

Recruit, train, coach, and develop restaurant staff.
Conduct performance reviews and provide ongoing feedback.
Foster a positive, team-oriented culture focused on hospitality.
Partner with HR on hiring, employee relations, and compliance.

Guest Experience

Build relationships with guests and ensure outstanding service.
Resolve guest concerns professionally and promptly.
Monitor guest feedback and implement service improvements.

Qualifications

Required

5+ years of hospitality management experience.
2+ years as a General Manager in fine dining, luxury hospitality, or upscale restaurant concepts.
Strong P&L management and labor cost control experience.
Excellent leadership and communication skills.
Knowledge of POS, scheduling, and reservation systems.
Authorized to work in the U.S.

Preferred

Experience with Japanese cuisine or luxury hospitality.
Japanese-English bilingual.
California Food Manager Certification (ServSafe or equivalent).
Responsible Beverage Service (RBS) Certification.

Apply Now

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Position Summary

Key Responsibilities

Operations Management

Team Leadership

Guest Experience

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