Top 3941 Senior manager, it operations Jobs in Brooklyn, Ny

Director of IT – Business Systems & Services
Brooklyn Botanic Garden —Brooklyn, NY
- $145,000 - $165,000 a year
- Full-time
- 7 years
- Bachelor's degree
- Continuous improvement
- Disability insurance
- Health insurance
Information Technology - IT Service Specialist
Aritzia —New York, NY
- $50,000 - $150,000 a year
- Full-time
- Mid-level
- Office
Senior Manager, IT
The Farmer's Dog —New York, NY
- $164,000 - $185,000 a year
- Google Workspace
- Data analysis skills
- Office
- Paid parental leave
- Health insurance
Quick Apply
IT Manager
Children's Aid —New York, NY
- $130,000 - $140,000 a year
- Hybrid work
- Computer Science
- Inventory management
- 5 years
Quick Apply
Manager, IT Service Desk
National Hockey League (NHL) —New York, NY
- $140,000 - $160,000 a year
- Hybrid work
- Microsoft Excel
- 5 years
- Senior level
- Commuter assistance
- Paid holidays
12d
Manager of IT
SoHo Dragon —New York, NY
- $150,000 - $175,000 a year
- Full-time
- Hybrid work
- Computer Science
- PMP
- Microsoft Office
Quick Apply
Tax Senior Manager - EY Foundry - Group Product Senior Manager - New York City
EY —New York, NY
- $168,400 - $437,100 a year
- 8 years
- Bachelor's degree
- Product management
- Paid holidays
- Health insurance
Senior Property Manager - Residential Rentals
Confidential —New York, NY
- From $150,000 a year
- Full-time
- Background check
- Residential
- Apartments
- Health insurance
- Dental insurance
Quick Apply
Sr. Manager, Communications
Prism Vision Group —New Providence, NJ
- Hybrid work
- Travel
- Senior level
Senior Manager ERP Systems & Architecture
Kuehne —Kearny, NJ
- $165,000 - $185,000 a year
- Online Application
- Computer science
- Azure
- Computer Science
- Health savings account
- Health insurance
Quick Apply
3d
Senior Manager Accounting Firm
Boyce, Hughes & Associates, LLP —Jericho, NY
- $145,000 - $175,000 a year
- Full-time
- Management
- CPA
- Office
- Profit sharing
- Health insurance
Quick Apply
Sales Manager
Nine Orchard Hotel (MML Hospitality) —New York, NY
- $100,000 - $120,000 a year
- Full-time
- Hotel
- Travel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Senior Marketplace Growth Manager (Part-Time)
BNG —Brooklyn, NY
- $50,000.00 - $98,576.46 a year
- Part-time
- Hybrid work
- Inventory management
- English
- Research
Quick Apply
3d
Senior / Project Manager
MDG Design & Construction —Brooklyn, NY
- $115,000 - $185,000 a year
- Email
- Hybrid work
- Background check
- Microsoft Outlook
- Management
- Health insurance
- Dental insurance
Quick Apply
Senior Construction Manager
Marelli Construction LLC —Brooklyn, NY
- $125,000 - $175,000 a year
- Full-time
- Background check
- Construction site
- 5 years
Quick Apply
5d
Sr. Design Manager
Promobile Marketing —Brooklyn, NY
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Management
- Office
- 8 years
- Profit sharing
- Health insurance
Quick Apply
Senior Project Manager - Soho House Flatiron, New York
Soho House & Co. —New York, NY
- $100,000 - $120,000 a year
- Full-time
- Construction site
- Residential
- 8 years
- Health insurance
- Dental insurance
Quick Apply
Senior Project Manager - Soho Farmhouse New York
Soho House & Co. —New York, NY
- $100,000 - $120,000 a year
- Full-time
- Hospitality
- Construction site
- Residential
- Health insurance
- Dental insurance
Quick Apply
Tax, Accounting & Audit Senior Manager-CPA Firm
Kotulak & Company, CPA, PC —Clifton, NJ
- $125,000 - $175,000 a year
- Full-time
- Management
- CPA
- Research
- Health insurance
- 401(k)
Quick Apply
5d
Windows Administrator Senior (NEEDS CAR)
Donnelly & Moore Corporation —Bronx, NY
- $70 - $80 an hour
- Contract
- Hybrid work
- 5 years
- SQL
- Analysis skills
Quick Apply

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Director of IT – Business Systems & Services

Brooklyn Botanic Garden -
Brooklyn, NY

Apply Now

Job Details

Full-time
$145,000 - $165,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Employee discount
Loan forgiveness
Life insurance

Qualifications

Technology licensing
Data storage
Data migration
Team leadership
Software deployment
Software implementation
Data classification
Budget planning
SaaS platforms
Vendor relationship management
System deployment
SaaS
Implementing IT solutions
Cloud management
Senior leadership

Full Job Description

Position Title: Director of IT – Business Systems & Services

Department: Information Technology

Reports to: Chief Financial Officer

FLSA Status: Full-time Exempt, Non-Union

Grade: 4

Position Description:

The Brooklyn Botanic Garden seeks a Director of IT, Business Systems & Services to lead the strategic and operational management of its technology platforms and systems. This role serves as the critical bridge between IT and the broader organization, translating business needs into technology solutions and ensuring that every system, tool, and service supports the Garden's mission and operational goals.

The ideal candidate is a business-minded technology leader who builds strong relationships, manages complex vendor ecosystems, and delivers user-centered solutions at scale. They translate complexity into clarity, communicate fluently across all levels of the organization, and bring long-term vision to daily operations, overseeing IT service delivery, vendor and partner relationships, software migrations and implementations, and data security, storage, and reporting.

Responsibilities:

Strategic IT Leadership & Business Alignment

Serve as the primary liaison between IT and internal departments, ensuring technology investments reflect evolving organizational priorities.
Partner with senior leadership to develop and execute IT strategies aligned with institutional goals.
Lead regular communications and cross-departmental assessment to identify technology gaps, plan improvements, and optimize service delivery.
Develop and maintain multi-year IT budgets.

Vendor & Contract Management

Manage all vendor, contractor, and provider relationships, from sourcing and contract negotiation to SLA monitoring, performance evaluation, and invoice review.
Oversee procurement and lifecycle management for hardware, software, licensing, and subscriptions.
Build and maintain cost-effective, scalable vendor partnerships that strengthen operational reliability and support innovation.

IT Service Management & Oversight

Direct the day-to-day operations of the IT service desk, ensuring timely, high-quality support for all staff.
Guide the support team in prioritizing, assigning, and escalating service requests appropriately.
Establish and continuously improve service desk processes, ensuring they are efficient, consistent, and well-documented.

Governance, Documentation, and Compliance

Develop, maintain, and enforce IT policies, standard operating procedures, and best practices across all technology operations.
Ensure documentation is current and comprehensive, covering system configurations, procedures, inventory, and vendor agreements.
Support compliance with organizational policies, cybersecurity standards, and applicable regulations.
Produce and maintain IT reporting to inform leadership decision-making.

Departmental Support & Enablement

Lead staff onboarding and offboarding processes, including account setup, orientation, and equipment provisioning.
Design and support organization-wide technology training and user enablement programs.
Provide planning and oversight for department-led projects, ensuring clear communication of progress, issues, and opportunities.

Infrastructure & Technology Planning

Partner with external providers to maintain and optimize infrastructure systems, including networks, servers, and cloud platforms.
Oversee maintenance cycles, upgrade planning, and business continuity/contingency planning and protocols.
Lead end-to-end migrations and system implementations, including evaluation, staff engagement, pricing analysis, data considerations, integrations, documentation, and testing.

Qualifications:

7+ years of experience in Information Technology with demonstrated leadership of service delivery and business system functions
Proven track record managing vendor relationships and driving multi-departmental IT collaboration
Experience leading system implementations across the full lifecycle: evaluation, selection, deployment, training, and data migration.
Proficiency in data classification, organization, and management.
Expertise in cloud-based productivity tools, SaaS platforms, licensing models, and IT budgeting
Strong knowledge of IT governance, policy management, and support operations
Exceptional interpersonal, communication, and organizational skills
Bachelor’s degree or equivalent professional experience preferred

Core Competencies

Leadership & Communication – A confident, collaborative partner to departments and executive leadership, able to translate technical concepts for non-technical audiences.
Vendor Management – Skilled in building and managing partner relationships, with experience in negotiation and performance oversight.
Operational Efficiency – Driven to improve service quality, refine processes, and establish standards that scale.
Strategic Thinking – Able to balances long-term technology vision with operational demands.
Customer-Centric – Genuinely committed to empowering staff and teams with reliable, accessible technology.
Data-Driven - Skilled in collecting, analyzing, and interpreting data to understand trends and inform strategy.

Compensation and Benefits:

Salary Range: $145,000 - $165,000

Brooklyn Botanic Garden considers several factors when determining the appropriate salary to offer a candidate within the listed salary range. These factors include (but are not limited to), the scope and responsibilities of the position, a candidate’s relevant work experience and education/training, prior union/ DC37 experience (for union positions), job skills, equity across the institution, as well as market and organizational considerations.

BBG offers a comprehensive benefits package including:
- Health Insurance that begins the date of hire; employees are offered coverage through the City of New York’s Office of Labor Relations and can choose from a variety of plans, some at no cost to the employee.
- Dental/Vision/Prescription Benefits
- Pre-Tax Benefits including flexible spending, dependent care, transit/parking accounts
- CIRS Pension/401K/Life Insurance: BBG is a member of the Cultural Institutions Retirement System (CIRS) and offers a pension and 401K plan for eligible employees. Life insurance is provided through CIRS as well.
- Life Insurance and Long-Term Disability Insurance
- Generous Paid Time Off including sick time, vacation time, and 13 annual holidays
As a 501(c)3, BBG is a Public Service Loan Forgiveness (PSLF) Eligible Employer.
Museum Pass, which provides employees the opportunity to enter many museums in New York City for free
Free Garden admission for employee plus one guest
Employee discount at BBG’s retail shop and food venues

To be considered for this position, please submit an application by clicking Apply below. Applications submitted without a résumé and cover letter will not be considered.

No telephone calls for position inquiries, please. Applicants with disabilities who need assistance with the online system, or who may require a reasonable accommodation during the application process, should contact Human Resources at [email protected].

Brooklyn Botanic Garden is an Equal Opportunity/Affirmative Action employer.

Apply Now

Refine Your Search

senior manager, it operations jobs in brooklyn, ny

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