Top 300 Customer care coordinator Jobs in Brooklyn Heights Ny

Treatment Coordinator (Hospitality-Focused Dental Patient Experience)
Central Park West Dentistry —New York, NY
- $24 - $27 an hour
- Weekends as needed
- Dental office
- Computer literacy
- Medical office experience
- Commuter assistance
- Health insurance
Quick Apply
Scheduling Coordinator (English + Cantonese/Chinese)
Anchor Health Home Care —Brooklyn, NY
- $22 - $26 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Client Care Coordinator (Bilingual English/Chinese)
Xtreme Care —Brooklyn, NY
- $20 an hour
- Weekends as needed
- English
- Office
- Analysis skills
Quick Apply
6d
Coordinator - Home care - English/Mandarin/Cantonese - Urgent Hire - Immediate Start
Home Healthcare Agency —Flushing, NY
- $20 - $23 an hour
- Urgently hiring
- Spanish
- Computer literacy
- English
- Health insurance
- 401(k)
Quick Apply
Therapy Coordinator
Americare CSS —Brooklyn, NY
- $28 - $30 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Coordinator
Madison Ophthalmology PLLC —New York, NY
- $25 - $30 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- 1 year
- Health insurance
- 401(k)
Quick Apply
Helpline Coordinator
COMMUNITY SERVICE SOCIETY OF NEW YORK —New York, NY
- $75,196 a year
- Full-time
- Hybrid work
- Spanish
- Experience working with individuals with disabilities
- Mid-level
- Commuter assistance
- Health insurance
Quick Apply
Patient Care Coordinator - Dr. Matthew Abola
Hospital for Special Surgery —New York, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
Front Desk Coordinator
IVX Health —New York, NY
- $27.00 - $29.70 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Clinic
- Continuing education credits
- Health savings account
Quick Apply
Scheduling Coordinator (Russian/English)
Anchor Health Home Care —Brooklyn, NY
- $22 - $25 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Scheduling Coordinator
NY Best Medical —Brooklyn, NY
- $17 - $19 an hour
- Full-time
- Background check
- HIPAA
- Clinic
- 401(k)
- Paid time off
Quick Apply
Care Coordinator- Cobble Hill
Spear Physical and Occupational Therapy —Brooklyn, NY
- $18 an hour
- Full-time
- Ability to walk for extended periods
- Bachelor of Science
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Scheduling Coordinator - Prior Home Care Experience and Bilingual Spanish/ Creole Required!
True Care —Brooklyn, NY
- $24 - $26 an hour
- Full-time
- Spanish
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Patient Care Coordinator
Generation Next Fertility, PLLC —New York, NY
- $65,000 - $68,000 a year
- Weekends as needed
- Ability to walk for extended periods
- HIPAA
- Mid-level
Front Desk Receptionist
Brooklyn Oak Dental Care —Brooklyn, NY
- $25 - $37 an hour
- Full-time
- Background check
- Dental office
- English
- Paid time off
- Opportunities for advancement
Quick Apply
Patient Care Coordinator- Peds
Hospital for Special Surgery —New York, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
Patient Care Coordinator - Dr. Robinson & Dr. King
Hospital for Special Surgery —Brooklyn, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
Care Coordinator - NYC
Atria Health and Research Institute —New York, NY
- $85,000 - $100,000 a year
- Weekends as needed
- 5 years
- Urgent Care
- HIPAA
- Health insurance
- 401(k) 4% Match
Quick Apply
Patient Coordinator
Weill Cornell Medicine —New York, NY
- $24.23 - $26.87 an hour
- Monday to Friday
- Office
- High school diploma or GED
- 1 year
5d
Patient Coordinator - Physical Therapy Office
Body Harmony Physical Therapy —New York, NY
- From $25 an hour
- Part-time
- Private practice
- Physical & Rehabilitation Medicine
- HIPAA
Quick Apply

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Treatment Coordinator (Hospitality-Focused Dental Patient Experience)

Central Park West Dentistry -
New York, NY

Quick Apply

Job Details

Full-time
$24 - $27 an hour

Benefits

Commuter assistance
401(k) 3% Match
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Family leave
Employee assistance program
Vision insurance
Life insurance
Referral program

Qualifications

Emotional support for patients
Hospitality industry experience
Technical Proficiency

Full Job Description

Treatment Coordinator (Hospitality-Focused Dental Patient Experience)

CPW Dentistry | Upper West Side, NYC

CPW Dentistry is a thriving, wellness-oriented dental practice where clinical excellence meets exceptional hospitality. We believe every patient deserves to feel welcomed, respected, and genuinely cared for from the moment they contact our office until the completion of their treatment.

We're looking for an experienced Treatment Coordinator who understands that outstanding customer service is just as important as clinical care. This is not simply a scheduling or administrative position. We are seeking someone who can create an exceptional patient experience through professionalism, empathy, confidence, and clear communication.

If you've worked in healthcare, dentistry, luxury hospitality, concierge services, high-end medical practices, or other patient-facing environments where service excellence is expected, we'd love to meet you.

The Position

Our Treatment Coordinators are the face of our practice and often the first and last people our patients interact with during their visit.

Every conversation is an opportunity to build trust.

We're looking for someone who naturally:

Makes patients feel genuinely welcomed
Speaks professionally and respectfully in every interaction
Remains calm, polished, and compassionate during difficult situations
Understands that tone, word choice, and body language matter
Creates positive experiences even when discussing finances or unexpected treatment needs
Takes ownership of patient concerns and works toward solutions rather than creating frustration

The right candidate understands that patients may arrive anxious, nervous, or in pain and knows how to make them feel heard, valued, and cared for.

What You'll Do

Present treatment plans and calculate patient copayments
Explain financial options with confidence and compassion
Educate patients about their recommended treatment and insurance benefits
Verify insurance eligibility and benefits
Submit and follow up on insurance claims and pre-authorizations
Schedule appointments that maximize doctor productivity while accommodating patient needs
Respond promptly to phone calls, emails, and text messages
Follow up with patients who have unscheduled treatment
Address patient concerns professionally and escalate when appropriate
Monitor treatment acceptance and patient follow-up
Generate reports and maintain accurate documentation
Maintain an organized, welcoming reception area
Collaborate closely with doctors and teammates to deliver an exceptional patient experience

Who We're Looking For

We're intentionally looking for professionals who are passionate about delivering a high level of service.

Required Qualifications

Exceptional hospitality and customer service skills
Excellent verbal and written communication skills with a professional, patient-centered approach
Strong attention to detail and organizational skills
Ability to accurately calculate percentages and patient copayments
Strong computer proficiency and ability to learn new systems quickly
Flexible availability, including a combination of weekday morning shifts (7:30 AM–5:30 PM), weekday evening shifts (11:30 AM–8:30 PM), and at least one weekend shift
A positive attitude, emotional intelligence, and the ability to remain calm and professional in fast-paced or challenging situations
A collaborative team player who enjoys creating exceptional patient experiences

Preferred Qualifications

Previous experience in a dental office, medical office, or other healthcare setting
Dental insurance verification, billing, or treatment coordination experience
Familiarity with PPO dental insurance plans and benefits
Experience presenting treatment plans, discussing financial options, or collecting patient payments
Experience using dental practice management software (such as CareStack, Dentrix, Eaglesoft, Open Dental, or similar)

The Ideal Candidate

You are someone who:

Treats every patient with kindness, patience, and respect
Communicates professionally, even during stressful situations
Has exceptional hospitality and customer service skills
Understands that words, tone, and attitude directly impact the patient experience
Is polished, dependable, and emotionally intelligent
Takes pride in creating five-star experiences
Enjoys building relationships with patients
Thrives in a fast-paced healthcare environment
Is solution-oriented rather than reactive
Works well with diverse personalities and contributes positively to team culture

Candidates with backgrounds in luxury hospitality, concierge medicine, high-end healthcare, customer experience, or patient relations are strongly encouraged to apply.

Why Join CPW Dentistry?

We believe patients deserve more than excellent dentistry—they deserve an exceptional experience. Every member of our team plays an important role in creating an environment where patients feel comfortable, informed, and genuinely cared for.

If you're passionate about service excellence and want to work with a team that values professionalism, empathy, and continuous growth, we'd love to hear from you.

Benefits

Competitive compensation
Comprehensive benefits package (available after introductory period)
Paid time off
Flexible Spending Account (FSA)
Employer-funded 401(k) with a 3% contribution
Commuter benefits
Covered dental care
Friends and family discounts
Employee Assistance Program (EAP)
Paid Family Leave and FMLA
Continuing education opportunities
Team celebrations and social events
A collaborative environment focused on personal and professional growth

Schedule

As early as 7:30 AM
As late as 9:30 PM
Weekends and holidays required
In-person position (not remote)

Physical Requirements

Work is performed primarily in a fast-paced dental office environment with moderate noise levels. Position requires prolonged computer use and occasional regional travel (5% or less).

About CPW Dentistry

At CPW Dentistry, we're committed to creating an inclusive workplace where everyone feels respected, supported, and empowered to do their best work. We celebrate diversity and are proud to be an Equal Opportunity Employer.

Ready to Apply?

Complete your video interview here:

https://hire.li/45eae73

Job Type: Full-time

Pay: $24.00 - $27.00 per hour

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

To be considered for this position, applicants must have availability for a 4-day workweek that may include weekday morning shifts (7:30 AM–5:30 PM), weekday evening shifts (11:30 AM–8:30 PM), and at least one weekend shift (8:30 AM–6:30 PM). Do you have any scheduling restrictions? If yes, please explain.

Ability to Commute:

New York, NY 10023 (Required)

Ability to Relocate:

New York, NY 10023: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs in brooklyn heights ny

Treatment Coordinator (Hospitality-Focused Dental Patient Experience)

Scheduling Coordinator (English + Cantonese/Chinese)

Client Care Coordinator (Bilingual English/Chinese)

Coordinator - Home care - English/Mandarin/Cantonese - Urgent Hire - Immediate Start

Therapy Coordinator

Front Desk Coordinator

Helpline Coordinator

Patient Care Coordinator - Dr. Matthew Abola

Front Desk Coordinator

Scheduling Coordinator (Russian/English)

Scheduling Coordinator

Care Coordinator- Cobble Hill

Scheduling Coordinator - Prior Home Care Experience and Bilingual Spanish/ Creole Required!

Patient Care Coordinator

Front Desk Receptionist

Patient Care Coordinator- Peds

Patient Care Coordinator - Dr. Robinson & Dr. King

Care Coordinator - NYC

Patient Coordinator

Patient Coordinator - Physical Therapy Office

I want to receive the latest job alert for customer care coordinator in brooklyn heights ny

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