Top 55 Service desk support Jobs in Brooklyn Park Mn

IT Service Desk Support Specialist
RAYUS Radiology —Saint Louis Park, MN
- $20.70 - $28.44 an hour
- Part-time
- Remote
- Computer Science
- HIPAA
- Mid-level
- Paid holidays
- Disability insurance
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8d
Patient Support Services (Front Desk) Float
Oakdale OBGYN —Maple Grove, MN
- $23.24 - $32.76 an hour
- Full-time
- Float pool
- HIPAA
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Help Desk & Desktop Support Technician (1099 Independent Contractor)
North Star Vascular & Interventional —Minneapolis, MN
- $30 - $33 an hour
- Contract
- Hybrid work
- Medical office experience
- HIPAA
- Mid-level
Quick Apply
Service Desk Support Analyst
Enclipse Corp —Saint Paul, MN
- $30 - $40 an hour
- Contract
- Hybrid work
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
2d
Service Desk Analyst 1
Netrio —Golden Valley, MN
- $50,000 - $60,000 a year
- Entry level
Quick Apply
End User Support Technician
Marmon Foodservice Technologies, Inc. —Brooklyn Park, MN
- $55,000 - $65,000 a year
- Weekends as needed
- Azure
- Research
- Office
- Paid holidays
- Dental insurance
Quick Apply
Intermediate Service Desk Specialist
Graco —Minneapolis, MN
- $21.92 - $38.41 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Employee stock purchase plan
- Health insurance
Epic Help Desk
Wipro Limited —Minneapolis, MN
- $45,000 - $121,000 a year
- Pass drug screening
- Mid-level
- 3 years
- Disability insurance
- Health insurance
3d
Help Desk
Wipro Limited —Minneapolis, MN
- $45,000 - $121,000 a year
- Pass drug screening
- Mid-level
- 3 years
- Disability insurance
- Health insurance
1d
IT Support Analyst
WEG Electric Corp —Minneapolis, MN
- $70,000 - $80,000 a year
- Mid-level
- Office
- Windows
Quick Apply
Service Desk Administrator I (IT)
HR Green —Saint Paul, MN
- $50,500 - $87,200 a year
- On call
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
IT Help Desk Support Technician
AvarTec —Coon Rapids, MN
- Full-time
- Clean driving record
- English
- Mid-level
- Opportunities for advancement
- Flexible schedule
Tier I Technical Support Specialist
VivaQuant, Inc. —Arden Hills, MN
- $26 - $28 an hour
- Weekends as needed
- Cardiology
- Entry level
Quick Apply
Educational Support Professional - Technology (4 positions)
Osseo Ind School District 279 —Maple Grove, MN
- Part-time
- Background check
- School experience
- Classroom
9d
Help Desk Analyst
Xinnovit —Saint Paul, MN
- $25 - $35 an hour
- Part-time
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
3d
Director of Technical Services
AVSi —Minneapolis, MN
- $85,000 - $115,000 a year
- Full-time
- Hospitality
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Support / Systems Engineer
Uptime Legal Systems —Eden Prairie, MN
- Up to $55,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Service Desk Analyst
Virteva —Minneapolis, MN
- $20 an hour
- Weekends as needed
- English
- Office
- Windows
- Paid parental leave
- Health insurance
Quick Apply
8d
Service Desk Support Analyst
Integres, LLC —Saint Paul, MN
- Full-time
- Hybrid work
- Mid-level
- Windows
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
21h
IT Support Specialist
Abraham Technical Services Inc —Rogers, MN
- $24 - $29 an hour
- Full-time
- Mid-level
- Organizational skills
- Communication skills

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service desk support jobs near brooklyn park mn

IT Service Desk Support Specialist

RAYUS Radiology -
Saint Louis Park, MN

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Job Details

Part-time
$20.70 - $28.44 an hour
8 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Vision insurance
401(k) matching
Pet insurance

Qualifications

Associate's degree
IT department experience

Full Job Description

RAYUS now offers DailyPay! Work today, get paid today!

The pay range for this position is $20.70-$28.44 based on direct and relevant experience.

RAYUS Radiology is looking for an IT Service Desk Support Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As an IT Service Desk Support Specialist, you will be responsible for providing first-line technical support for radiology and operations departments within our healthcare organization. This role involves assisting end-users with technical issues related to radiology information systems (RIS), picture archiving and communication systems (PACS), and other medical imaging technologies.

This is a part-time position working 24 hours per week. Shifts are Thursday, Saturday, and Sunday from 11:00pm -7:30am CST.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(20%) End-User Support

Serve as the initial point of contact for radiology staff experiencing technical issues with hardware, software, and medical imaging systems.
Provide timely and effective solutions or escalate to higher-level support as needed.

(20%) System Troubleshooting

Diagnose and resolve basic technical problems related to desktop PCs, mobile devices, and medical imaging equipment.
Utilize knowledge of RIS, PACS, and other relevant systems to address user concerns.
(15%) Ticket Management.
Log and track all support requests received either via phone call queue or through the self-service portal in the IT Service Management System (ServiceNow).
Ensure accurate documentation of issues, resolutions, and user interactions to maintain comprehensive records.

(15%) System Maintenance

Assist in the installation, configuration, and maintenance of desktop hardware, software, and peripheral devices.
Ensure that all systems are up-to-date and functioning properly.
(10%) User Account Management.
Manage user access and permissions through systems like Microsoft Active Directory.
Assist with password resets and account lockouts to maintain secure access to IT resources.

(5%) Knowledge Base Contribution

Develop and maintain user guides, FAQs, and knowledge base articles to empower end-users and reduce recurring issues.

(10%) Compliance and Security

Adhere to healthcare regulations such as HIPAA to ensure the confidentiality and security of patient information.
Follow established protocols for data protection and system access.

(5%) Collaboration

Work closely with IT teams and other departments to resolve complex issues and improve overall system performance.
Participate in training sessions and meetings to stay informed about system updates and best practices.

Requirements:

Required:

Associate's degree in information technology, computer science, or an applicable related field.
One (1) year experience in an end user IT support role.
Occasional travel between departments may be necessary.
Some travel is required between sites; a reliable means of transportation is required.

Preferred:

Experience in an end user IT support role within a healthcare setting.
Two (2) years' experience in an IT support role, preferably in a healthcare setting.
IT Certifications (e.g., CompTIA A+).

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all www.rayusradiology.com/careers.

DailyPay implementation is contingent upon initial set-up period.

Quick Apply

Refine Your Search

service desk support jobs in brooklyn park mn

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