HERNANDO COUNTY PROPERTY APPRAISER
JOB TITLE: PUBLIC SERVICES SPECIALIST I
DEPARTMENT: PUBLIC SERVICES & EXEMPTIONS STARTING: $36,127
REPORTS TO: Director of Technology/HR
POSITION TYPE: NON EXEMPT
Applications may be picked up at the Property Appraiser’s Office or available on our website (https://employment.hernandocountypa-florida.us/). Please complete the application and attach your resume. If you choose to drop off or mail your application please send it to James Johnson, Director of Technology/HR at 201 Howell Ave., Suite 300, Brooksville, FL 34601-2042.
Applications will be accepted until position is filled.
GENERAL DESCRIPTION:
This is a public service/clerical position requiring daily contact with the public in a professional, courteous, and informative manner. The individual will be trained in the functions of public service and the processing of exemption applications.
ESSENTIAL JOB FUNCTIONS:
- Respond to inquiries from the public with regard to assessed values, legal descriptions, ownership, exemptions and improvements on properties
- Interview applicants filing for various exemptions, ensure all statutory requirements are met and complete data entry
- Research all applicable agencies (local, State, Federal) for applicant’s eligibility of exemptions.
- Verify exemption related data from reports generated by the PSE Supervisor
- Complete forms for services requested by other county departments. Receive financial transactions from taxpayers and other county departments, operate cash register and prepare cash recap forms
- Calculate tax estimates, print and mail correspondence requested by the public
- Serve as backup to the Deed Processor as requested
- May be required to work at either office location: Brooksville and Spring Hill
JOB STANDARDS:
Education: High School Graduate or GED Certification
Experience: Minimum 2 years of customer service experience
Licenses/Certifications: None Required
EQUIPMENT USED:
Personal computer, printer, calculator, facsimile machine, copier, image system, telephone, cash register and other office equipment
CRITICAL SKILLS/EXPERTISE:
- Ability to express ideas clearly and concisely in writing or orally in a friendly manner
- Ability to use software programs related to job functions accurately and effectively
- Must be able to establish and maintain effective working relationships with other Deputies, County departments and governmental agencies and businesses
- Ability to interact in a team environment with co-workers with tact and diplomacy
- Ability to analyze facts and exercise judgment, arriving at valid conclusions
- Ability to understand and interpret oral and written instructions
- Knowledge of office procedures, correspondence, and standard business practices
- Ability to use the GIS Mapping system
- Ability to review and understand recorded instruments
- Must be able to work with the public under stressful, difficult and/or sometimes unpleasant circumstances
ESSENTIAL PHYSICAL SKILLS: Constantly operates a computer and other office equipment; frequently be able to remain in a stationary position. Constantly uses speech, vision and hearing skills to perform duties.
ENVIRONMENTAL CONDITIONS: Office environment working closely with others, with some occasional off-site training
Reasonable accommodations will be made for otherwise qualified individuals with a disability
THE PROPERTY APPRAISER IS AN EQUAL OPPORTUNITY EMPLOYER
Job Type: Full-time
Pay: From $36,127.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
