Top 10 Help desk support Jobs in Brownsville Tx

Help Desk Technician I
Haynie and Company —Brownsville, TX
- $50,000 - $60,000 a year
- Full-time
- Background check
- Computer literacy
- Entry level
- Paid parental leave
- Paid holidays
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System Support Specialist
Strativia —Brownsville, TX
- Computer science
- Microsoft Outlook
- Computer Science
- Health insurance
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System Support Specialist
Strativia —Brownsville, TX
Experience providing direct end-user support for both software and hardware environments (telephone and on-site).
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Technical Support Specialist I- FT- Days- IT Service Desk Support
DHR Health —Edinburg, TX
If applicable ____________ certification will be completed within _________ time frame of hire/transfer date. Associate degree in a related technical discipline…
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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Technical Support Specialist
Proteam Solutions —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
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Help Desk Technician I

Haynie and Company
Brownsville, TX

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Job Details

Full-time
$50,000 - $60,000 a year

Benefits

Paid parental leave
Paid holidays
Health insurance
Unlimited paid time off
Dental insurance
Parental leave
Vision insurance
401(k) matching
Flexible schedule

Qualifications

Computer operation
Operating systems
Computer hardware
Desktop applications

Full Job Description

Help Desk Technician I :

You enjoy bringing order and clarity to technical issues by following clear processes and getting the details right the first time. As our Help Desk Technician I, you’ll be the dependable first point of contact for employees and Managed Services clients, resolving routine IT issues accurately and in accordance with defined procedures. You’ll lean on your methodical approach as you work through tickets, document resolutions, and escalate issues so nothing slips through the cracks. Join us at Haynie & Company as our Help Desk Technician I where your reliability and attention to detail will help keep our people connected and productive.

What you’ll need to be our Help Desk Technician I:

Knowledge of basic computer hardware, operating systems, and common software applications
Ability to follow predefined procedures for IT support and resolution
Clear and professional communication approach with both technical and non-technical users
Previous experience working in a help desk and/or IT support environment, preferred
Familiarity with remote desktop tools and ticketing systems, preferred

Why you’ll love working with us:

Medical, dental, vision, 401k (with company match)
Haynie Fridays
Unlimited PTO and paid holidays
Flexible schedule
Paid parental leave for moms and dads (birthing and adoption)
DEI - A culture of belonging
Casual dress
Team building - parties, contests, wellness, service projects
Training – CPE, mentoring, clear path to promotion
Cell phones - Phone and data plans 100% covered, add your spouse for $40/month

What you’ll do as the Help Desk Technician I:

Resolve high-volume, basic IT issues for internal employees and Managed Services clients quickly and accurately
Maintain accurate documentation of support requests, resolutions, and ticket activity to ensure reliable records and visibility across the IT team
Support the Help Desk team in maintaining smooth day-to-day operations
Ensure consistent adherence to IT support procedures and compliance standards
Escalate complex issues appropriately to ensure resolution without disruption

Who we are:

Haynie & Company has grown from a single office to 13 locations in 5 states with more than 400 team members. Haynie & Company was the fastest-growing firm in the US, as reported by Accounting Today. We offer the resources, experience, and professional knowledge of national organizations while still providing the dynamic atmosphere and desirable work-life balance found at local firms. Our commitment to our clients consistently lets us deliver a broad range of services, including external auditing, accounting, income tax, consulting, internal auditing, and management advisory services.

At Haynie & Company, our purpose is to be a family-focused firm that exceeds expectations for our clients, our team, and our community. Our core values of Team, Trust, Growth, Service, and Accountability guide everything we do. Together, these values shape our culture.

Haynie & Company is an equal opportunity employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.?All job offers are contingent on a background check screen that complies with applicable law. #LI-DNP

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help desk support jobs in brownsville tx

Help Desk Technician I

System Support Specialist

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