What you will do in this roleIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
- Process end-to-end bi-weekly and off-cycle payrolls for U.S. and Canadian employees, including hourly and salaried populations
- Review and validate payroll inputs such as time records, salary changes, new hires, terminations, leaves of absence, deductions, garnishments, and manual adjustments
- Support payroll activities involving regular pay, overtime, shift differentials, bonuses, commissions, severance, retroactive pay, equity-related compensation, and other special payments
- Review payroll totals and support accurate hand-off to Treasury and Accounting
- Ensure payroll data is prepared, validated, and transmitted accurately and on time to internal partners and external payroll providers
- Support manual checks, voids, stop payments, reversals, and reissues as needed
- Ensure compliance with applicable U.S. federal, state, and local payroll laws as well as Canadian federal and provincial payroll legislation
- Support payroll compliance activities related to tax withholding, garnishments, third-party remittances, pension and benefit deductions, and wage and hour requirements including FLSA
- Stay current on legislative and regulatory changes impacting payroll in the U.S. and Canada and help implement required process or system updates
- Support year-end payroll activities, including reporting and filings such as W-2s, W-2Cs, T4s, T4A, and RL1s, where applicable
- Perform pre-payroll and post-payroll audits to validate payroll results, deductions, tax treatment, and gross-to-net accuracy
- Investigate payroll variances, identify root causes, and resolve discrepancies before payroll finalization and financial close
- Serve as a Workday Payroll SME for North American payroll operations, supporting system integrity, testing, validation, and payroll-related changes
- Partner with HRIS, Tax, Finance, and vendors on system enhancements, upgrades, integrations, issue resolution, and testing cycles
- Run standard and ad hoc payroll reports in Workday and help ensure data accuracy across payroll, timekeeping, and related interfaces
- Support payroll processing for equity-based compensation transactions, including restricted stock, stock options, and employee stock purchase plan activity
- Respond to payroll escalations with professionalism, accuracy, and urgency while communicating clearly with stakeholders
- Help identify trends in payroll tickets, recurring issues, control gaps, and opportunities for automation and process improvement
- Participate in maintaining and updating payroll documentation, standard operating procedures, training materials, and process guides
- Provide guidance, knowledge sharing, and training to peers, junior team members, and new hires on U.S. and Canadian Workday payroll processes
Your qualificationsConcentrix is a great match if you:
- Have 4–5+ years of progressive Canadian and US payroll experience in a large, multi-state and multi-provincial environment
- Have demonstrated experience processing payroll for both the United States and Canada
- Bring strong hands-on experience with Workday Payroll which is a requirement for the role
- Have experience managing complex payroll scenarios involving taxes, garnishments, deductions, audits, reconciliations, and year-end processing
- Have a strong understanding of U.S. federal, state, and local payroll requirements and Canadian federal and provincial payroll legislation
- Can manage multiple priorities and complex payroll issues with a high level of accuracy and accountability
- Are comfortable working both collaboratively in a team environment and independently with minimal supervision
- Have advanced Microsoft Excel skills, including formulas, lookups, pivot tables, macros, data validation, and reconciliation analysis
- Can clearly and effectively train others on payroll processes and develop SOPs, job aids, process documentation, and training materials
- Communicate effectively across teams and are confident partnering with HR, Finance, Accounting, Treasury, Tax, HRIS, Shared Services, and external vendors
It will be a plus if you:
- Hold a CPP, FCP or PCP certification
- Have a bachelor’s degree in Accounting, Finance, Human Resources, Business, or a related field
- Have experience with ADP Smart Compliance and related support tools
- Bring experience supporting payroll-related system enhancements, integrations, and testing cycles
- Have exposure to equity-based compensation payroll processing in Workday
The base salary range for this position is $72,000 - $85,000 USD/ $61,600 - $79,700 CAD, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement savings plan, paid time off and holidays and paid learning days.
The deadline to apply for this position is Jul 27, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.
As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.
Physical and Mental Requirements
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.
Equal Employment Opportunity
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
Accommodation
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
Artificial Intelligence
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
Work Authorization
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
For further information on available work states and Equal Employment Opportunity as an applicant, please visit: https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/
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Physical and Mental Requirements:
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.
Equal Employment Opportunity:
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
Accommodation:
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
Artificial Intelligence:
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
Work Authorization:
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE
