Top 536 Experience call center manager Jobs in Buda, Tx

Remote Customer Care Specialist
Integral Care —Austin, TX
- $21.66 an hour
- Full-time
- Remote
- Clean driving record
- High school diploma or GED
- Driver's License
- Mileage reimbursement
- Disability insurance
Temp Quality Assurance Specialist
TTEC —Austin, TX
- $20 - $22 an hour
- Temporary
- Remote
- High school diploma or GED
- Entry level
Experience Call Center Manager
Empower Insurance Group —West Lake Hills, TX
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- Organizational skills
- In-person
Quick Apply
Program Manager- Call Center
TechOp Solutions International —Austin, TX
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Organizational skills
Quick Apply
Customer Service Manager
Woods Comfort Systems —San Marcos, TX
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- Leadership
- Paid holidays
- Health insurance
Quick Apply
14d
Care Coordinator - Austin, TX Area
CareVitality Inc —Austin, TX
- $40,000 - $50,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- LVN
- Paid training
- Health insurance
10d
INTERNAL Clinic Admissions Associate
Action Behavior Centers —Austin, TX
- $19 - $22 an hour
- Administrative experience
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Administrative Assistant to the Chief Operating Officer
Child, Inc. —Austin, TX
- From $26.09 an hour
- Full-time
- Spanish
- Writing skills
- Basic math
Quick Apply
Navigation Specialist (211) for Weekend & Overnight Shifts
United Way for Greater Austin —Austin, TX
- $21.25 an hour
- Weekends as needed
- Hybrid work
- Spanish
- Microsoft Outlook
- Bachelor's degree
- 403(b) matching
- Paid parental leave
Quick Apply
3d
Administrative Asst III
Health & Human Services Comm —Austin, TX
- $3,349.81 a month
- Online Application
- Microsoft Excel
- Writing skills
- Mid-level
- Health insurance
- Opportunities for advancement
Quick Apply
12d
Clinic Admissions Associate
Action Behavior Centers —Austin, TX
- $16 - $22 an hour
- Administrative experience
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Quick Apply
Remote - Customer Experience Representative
Andasol Management, Inc. —Austin, TX
- $13 - $15 an hour
- Full-time
- Remote
- Spanish
- High school diploma or GED
- Conflict management
- Mileage reimbursement
- Paid holidays
Quick Apply
13d
Customer Service Representative
ABC Home & Commercial Services —Austin, TX
- $18 - $21 an hour
- Full-time
- Hybrid work
- Bilingual
- Background check
- Pass drug screening
- Profit sharing
- Wellness program
Quick Apply
Patient Access Specialist
North Austin Maternal —Austin, TX
- Full-time
- Communication skills
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
15h
UX Researcher , UX Reseacher, Amazon Customer Service
Amazon.com Services LLC —Austin, TX
- $130,100 - $176,000 a year
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- AD&D insurance
- Health insurance
7d
Customer Success Manager - Remote
Emerson —Austin, TX
- $135,000 - $153,000 a year
- Full-time
- Engineering
- Mid-level
- Travel
- Paid parental leave
- Health insurance
Customer Experience Agent
Alen Corporation —Austin, TX
- $20 - $22 an hour
- Full-time
- Bachelor's degree
- 1 year
- Communication skills
Quick Apply
Quality Assurance Specialist
Health & Human Services Comm —Austin, TX
- $4,465.08 - $6,779.25 a month
- Extended hours
- 18 years or older
- Experience working with individuals with developmental disabilities
- Microsoft Outlook
- Health insurance
- Opportunities for advancement
Quick Apply
Supervisor, Residential Customer Solutions
Spectrum —Austin, TX
- Weekends as needed
- Marketing
- English
- Mid-level
- Opportunities for advancement
Temporary Patient Access Representative - University Health Services - (UTEMPS)
University of Texas at Austin —Austin, TX
- $22.35 an hour
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Mid-level
- Retirement plan
5d

I want to receive the latest job alert for experience call center manager in buda, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

experience call center manager jobs near buda, tx

Patient Access Representative jobs in Austin, TX

Care Coordinator jobs in Austin, TX

Navigator jobs in Austin, TX

Program Manager jobs in Austin, TX

Patient Access Specialist jobs in Austin, TX

User Experience Researcher jobs in Austin, TX

Quality Assurance Specialist jobs in Austin, TX

Customer Success Manager jobs in Austin, TX

Administrative Assistant jobs in Austin, TX

Customer Experience Representative jobs in Austin, TX

Customer Solutions Specialist jobs in Austin, TX

Customer Care Specialist jobs in Austin, TX

Customer Service Representative jobs in Austin, TX

Software Sales Representative jobs in Dallas, TX

Patient Access Representative jobs in Seattle, WA

Patient Access Representative jobs in West Palm Beach, FL

Patient Access Representative jobs in Kentucky

Patient Access Representative jobs in Greensboro, NC

Patient Access Representative jobs in Tempe, AZ

Patient Service Representative jobs in Columbia, SC

Remote Customer Care Specialist

Integral Care -
Austin, TX

Apply Now

Job Details

Full-time
$21.66 an hour

Benefits

Mileage reimbursement
Disability insurance
Health insurance
Dental insurance
Employee assistance program
Vision insurance
403(b)
Gym membership

Qualifications

High school diploma or GED
Driver's License

Full Job Description

Job Number: 26-11459

Job Summary: Integral Care's Call Center is the first contact and representation of Integral Care by phone to the public, consumers, and providers. Calls coming into Integral Care's main phone numbers, as well as calls from contract partners, are answered by Call Center staff. The customer care specialist will provide information about Integral Care services, provide community referrals, schedule and cancel appointments, and link callers with the appropriate service providers. The Customer Care specialist will perform updates and verification of insurance coverage and will facilitate the initial request for payment for services to be rendered. These duties are completed with a focus on customer care, wherein staff will find ways to best meet the needs of clients. This position works closely with a multitude of community partners, including but not limited to APD, TCSO, medical facilities, schools, and MCO's. The Customer Care Representative works under the direct supervision of the Customer Care Program Manager.

Essential Duties & Job Responsibilities:

Answer incoming calls for Integral Care intakes
Complete brief demographic screening to determine eligibility, schedule intake appointments, or make referrals
Document all contacts in the appropriate software
Transfer crisis calls to PES or hotline as needed
Route consumers to appropriate units and verify hospital questions (open status, insurance, aftercare needs)
Complete safety assessments when intake appointments are scheduled
Provide customer service for managed care programs (answer calls, check eligibility/benefits, issue authorizations, make referrals, respond to inquiries)
Identify uninsured clients and coordinate with staff/Consumer Benefits Office for financial assessment updates and referrals
Support unit operations as needed per contracts and management direction
Collaborate with the team to ensure timely phone coverage and accurate information
Provide trauma-informed care by completing required training and applying trauma-informed principles in service delivery

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

Required:

High School Diploma or GED equivalent.

License:

Required:

Current and valid driver's license and a clean driving record.

Experience:

Preferred:

Bilingual in Spanish.

Hours: Full-Time.

Workdays: Monday - Friday.

Workhours: 8:00AM - 5:00PM.

Salary: $21.66, an hour.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder, and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us, and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

Medical, Dental, and Vision insurance
Generous vacation/holiday/sick leave
Life and Short-term/Long-term Disability Insurance
Employee Assistance Program (EAP)
403(b) retirement account
Gold's Gym membership discount
Mileage reimbursement

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex, or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role.

This position requires the employee to reside in the state of Texas.

Apply Now

Refine Your Search

experience call center manager jobs in buda, tx

Remote Customer Care Specialist

Temp Quality Assurance Specialist

Experience Call Center Manager

Program Manager- Call Center

Customer Service Manager

Care Coordinator - Austin, TX Area

INTERNAL Clinic Admissions Associate

Administrative Assistant to the Chief Operating Officer

Navigation Specialist (211) for Weekend & Overnight Shifts

Administrative Asst III

Clinic Admissions Associate

Remote - Customer Experience Representative

Customer Service Representative

Patient Access Specialist

UX Researcher , UX Reseacher, Amazon Customer Service

Customer Success Manager - Remote

Customer Experience Agent

Quality Assurance Specialist

Supervisor, Residential Customer Solutions

Temporary Patient Access Representative - University Health Services - (UTEMPS)

I want to receive the latest job alert for experience call center manager in buda, tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected