Top 98 Call center Jobs in Buffalo, Ny

Customer Service Representative
GEICO —Getzville, NY
- $19.34 - $29.51 an hour
- Weekends as needed
- High school diploma or GED
- Communication skills
- Entry level
- Paid holidays
- Health insurance
12d
Customer Service Supervisor (Healthcare)
Centivo —Buffalo, NY
- $70,000 - $75,000 a year
- Full-time
- HIPAA
- Mid-level
- Office
- Health insurance
Inbound Tire Sales Representative
Cleve Hill Auto & Tire —Buffalo, NY
- $21 - $23 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
4d
Contact Center Representative
Neighborhood Health Center of WNY Inc —Buffalo, NY
- $19.75 an hour
- Full-time
- Pediatrics
- Computer skills
- 1 year
- 403(b) matching
- Health savings account
Quick Apply
Customer Service Representative - Part-Time or Full-Time - Flexible Shifts
Orqa Group —Buffalo, NY
- $16 - $19 an hour
- Part-time
- Bilingual
- Spanish
- Office
- Flexible schedule
Quick Apply
Contact Center Representative- Level 1
Apple Bank for Savings —Buffalo, NY
- $40,000 - $50,000 a year
- Weekends as needed
- Remote
- Spanish
- Microsoft Excel
- High school diploma or GED
Call Center Representative
Community Health Center of Buffalo Inc —Buffalo, NY
- $16.76 - $20.24 an hour
- Weekends as needed
- Mid-level
- 1 year
Customer Service Representative
Independent Health —Buffalo, NY
- $19 an hour
- Overtime
- Hybrid work
- Research
- Office
- High school diploma or GED
- Paid time off
Remote Customer Support Agent (P&C)
Jerry.ai —Buffalo, NY
- $19 - $21 an hour
- 8 hour shift
- Remote
- Mid-level
- 2 years
- Paid parental leave
- Health insurance
Quick Apply
13d
Customer Service Representative
MODERN DISPOSAL SERVICES. —Buffalo, NY
- $22 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Residential
- Health savings account
- Paid holidays
Quick Apply
9d
Patient Service Representative- Scheduling
Great Lakes Medical Imaging LLC —Williamsville, NY
- $18 - $23 an hour
- Full-time
- Computer literacy
- Administrative experience
- High school diploma or GED
Switchboard Operator MHB
Catholic Health System —Buffalo, NY
- $18.73 - $25.03 an hour
- Weekends as needed
- Hospital
- High school diploma or GED
- Communication skills
Quick Apply
Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Buffalo, NY
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Contact Center Service Representative
M&T Bank —Williamsville, NY
- $18.00 - $28.31 an hour
- Overtime
- Hybrid work
- Computer literacy
- Research
- High school diploma or GED
- Paid training
- Health insurance
Call Center Representative - Debt Counselor Hybrid 2462 010226
CONTINENTAL SERVICE GROUP LLC —Cheektowaga, NY
- $20 - $21 an hour
- 8 hour shift
- Hybrid work
- Computer literacy
- English
- Mid-level
- Flexible schedule
Quick Apply
Community Solutions Customer Service Representative I
Spectrum —Buffalo, NY
- $20 - $24 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- Opportunities for advancement
10d
Provider Relations Representative
Independent Health —Buffalo, NY
- $20 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Communication skills
- Paid training
- Paid time off
10d
Travel Customer Experience Representative
AAA Western and Central New York —Williamsville, NY
- $21.10 an hour
- Hybrid work
- Mid-level
- Office
- Travel
- Paid training
- AD&D insurance
Family Support Specialist - Healthcare Call Center - Days/Nights
ConnectLife —Williamsville, NY
- $26 an hour
- 12 hour shift
- High school diploma or GED
- Typing
- 1 year
- Dental insurance
- 401(k)
Quick Apply
Contact Center Representative
Bryant & Stratton College —Orchard Park, NY
- $18.75 an hour
- Overtime
- Hybrid work
- Microsoft Outlook
- High school diploma or GED
- Analysis skills
- Paid training
- Health insurance
Quick Apply

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Customer Service Representative

GEICO -
Getzville, NY

Apply Now

Job Details

Full-time
$19.34 - $29.51 an hour
12 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
401(k) 6% Match
Vision insurance
401(k) matching
Benefits from day one

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

Your Impact at GEICO

As an Auto Customer Service Representative, you’ll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service.

What Makes This Opportunity Exciting?

Compensation & Incentives:
- Starting Salary: $20.15/hour ($40,602.25 annually).
- Differentials: +10% for evening shifts; +20% for weekends.
Benefits:
- Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more).
- Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating).
- 401(k) with up to 6% match, vested immediately.
- GEICO Strive, upfront tuition assistance program (up to $5,250 annually).
Professional Growth:
- Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills.
Workplace Flexibility:
- Complete in-office training, then opportunity to work 80% on-site and 20% off-site.
- Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines.
- Office Location: 300 Crosspoint Pkwy Getzville, NY 14068

How You’ll Make a Difference

Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations.
Problem Resolution: Resolve customer concerns, ensuring a positive experience.
Product Knowledge: Stay informed about GEICO’s products and identify cross-selling opportunities to assist customers.
Meaningful Impact: Enhance customer satisfaction through meaningful interactions.

What We’re Looking For

Experience & Qualifications:
- Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred.
- An effective communicator who understands the importance of listening and being empathetic.
- High School Diploma or GED required; College degree preferred.
Core Skills:
- Strong customer service, interpersonal, problem-solving, and empathy skills.
- Adaptable, detail-oriented, and able to prioritize and multitask across platforms.
Availability: Available to work evenings, weekends, and holidays.

#geico400

Annual Salary

$19.34 - $29.51

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: Protecting customers through life’s twists and turns with innovation and integrity.

Great Careers: Personalized development programs, mentorship, and certification assistance.

Great Culture: Inclusive and collaborative culture rooted in shared success.

Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Apply Now

Refine Your Search

call center jobs in buffalo, ny

Customer Service Representative

Customer Service Supervisor (Healthcare)

Inbound Tire Sales Representative

Contact Center Representative

Customer Service Representative - Part-Time or Full-Time - Flexible Shifts

Contact Center Representative- Level 1

Call Center Representative

Customer Service Representative

Remote Customer Support Agent (P&C)

Customer Service Representative

Patient Service Representative- Scheduling

Switchboard Operator MHB

Inbound Sales Representative (Remote/Eastern Time)

Contact Center Service Representative

Call Center Representative - Debt Counselor Hybrid 2462 010226

Community Solutions Customer Service Representative I

Provider Relations Representative

Travel Customer Experience Representative

Family Support Specialist - Healthcare Call Center - Days/Nights

Contact Center Representative

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