Top 143 Customer experience analyst i Jobs in Buffalo, Ny

Total Rewards Analyst
NEW ERA CAP LLC —Buffalo, NY
- $80,000 - $100,000 a year
- Full-time
- 6 years
- Microsoft Outlook
- Mid-level
- Wellness program
- Health insurance
Quick Apply
Sr. Backend Engineer - Charlotte AI (Hybrid, EST)
CrowdStrike —New York State
- $140,000 - $215,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Office
- Paid holidays
- Health insurance
NYSERDA AUDITOR
USA Insulation of Buffalo and Rochester —Orchard Park, NY
- $75,000 - $175,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Paid training
- Health insurance
Quick Apply
Lab Technician
JMS Technical Solutions —Buffalo, NY
- $47,000 - $55,000 a year
- Full-time
- Mid-level
- US work authorization
- Cleaning
Senior Indirect Tax Analyst
RR Donnelley —Grand Island, NY
- $78,700 - $125,900 a year
- Full-time
- Hybrid work
- CPA
- 5 years
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Leadership Roles- Licensed Health Insurance- Medicare - Work from Home
Sagility —New York State
- $17 - $25 an hour
- Email
- Remote
- High school diploma or GED
- Quality control
- Ability to sit for extended periods
- Paid training
- Work from home
Sales Operations Analyst
API Heat Transfer —Buffalo, NY
- $65,000 - $85,000 a year
- Online Application
- Mid-level
- Office
- Finance
- Health insurance
- 401(k)
Quick Apply
3d
Pharmacy Accounts Receivable Supervisor
Woodmark —Buffalo, NY
- $65,000 - $73,000 a year
- Full-time
- Supervising experience
- Organizational skills
- Senior level
- Health insurance
- Dental insurance
Quality Measurement & Improvement Analyst-Senior
Independent Health —Buffalo, NY
- $85,000 - $95,000 a year
- Full-time
- Master's degree
- SQL
- Bachelor's degree
- Paid time off
10d
Business Operations Analyst
Great Lakes Integrated Network, Inc. —Buffalo, NY
- $59,260 - $85,849 a year
- Full-time
- Microsoft Excel
- Writing skills
- Research
- Health insurance
- Dental insurance
5d
Technology Support Analyst III
John W. Danforth Company —Tonawanda, NY
- $65,000 - $75,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Analyst I, Insurance Compliance
Arbor Realty Trust —Tonawanda, NY
- $60,000 - $65,000 a year
- Office
- Finance
- High school diploma or GED
- 401(k)
- Paid time off
12d
Associate Service Delivery Manager - Banner
SUNY Buffalo State —Buffalo, NY
- $51,261 - $95,289 a year
- Full-time
- Background check
- Mid-level
- Office
Deposit Product Analyst
Five Star Bank —Buffalo, NY
- $65,000 - $70,000 a year
- Full-time
- Computer literacy
- Mid-level
- Office
- Health savings account
- Paid holidays
5d
Maintenance Technical Support Call Analyst
Linde —Tonawanda, NY
- $63,375 - $92,950 a year
- Maintenance
- Experience equivalent to degree accepted
- Associate's degree
- Paid holidays
- Disability insurance
Associate Sales Operations Analyst
AAA Western and Central New York —Williamsville, NY
- $26.00 - $30.69 an hour
- Hybrid work
- Mid-level
- Office
- Finance
- Paid training
- AD&D insurance
[Entry Level] Business Banking Operations Associate (Loan Workout Support) - Hybrid
M&T Bank —Getzville, NY
- $18.68 - $31.14 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Research
- Office
9d
Product Analyst
Filtration Group Corp —Buffalo, NY
- $70,000 - $85,000 a year
- Engineering
- ERP systems
- Mid-level
- Paid parental leave
- Paid holidays
Fixed Income Data Analyst
London Stock Exchange Group —Buffalo, NY
- $58,400 - $97,400 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- Health insurance
IT Support Analyst (Edwards Vacuum)
Atlas Copco Group —Buffalo, NY
- $33.78 - $42.23 an hour
- Mid-level
- Office
- Windows
- AD&D insurance
- Paid holidays

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customer experience analyst i jobs near buffalo, ny

Total Rewards Analyst

NEW ERA CAP LLC -
Buffalo, NY

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Wellness program
Health insurance
Paid time off

Qualifications

Microsoft Outlook
Bachelor's degree

Full Job Description

New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products.

Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand.

Apply to join New Era's team!

The Total Rewards Analyst plays a critical role in enabling data-driven human resources decisions throughout the organization. This role combines advanced analytics, compensation support, HR systems expertise, and process optimization to deliver actionable insights that improve employee experience, retention, and organizational effectiveness.

This position serves as a key partner to HR leadership, supporting strategic initiatives through data analysis, reporting, and system expertise, while helping modernize HR capabilities through AI and technology solutions.

Responsibilities
People Analytics & Reporting

Develop and maintain HR dashboards and reporting (e.g., turnover, headcount, engagement)
Analyze employee lifecycle data including turnover trends, exit interviews, and engagement feedback
Translate complex data into actionable insights and executive-ready reporting
Monitor key workforce metrics and proactively identify risks and opportunities
Conduct audits of HR data across multiple regions to ensure accuracy, compliance, and consistency

Compensation & Total Rewards Support

Conduct compensation analysis including benchmarking, job leveling, and salary band development
Support annual processes such as merit planning, bonus analysis, and pay equity/equity risk assessments
Partner with HR leadership to ensure competitive and equitable pay practices
Assist in benefits and wellness program analysis and optimization initiatives

HR Innovation & AI Enablement

Support implementation of AI tools and automation within HR processes
Identify opportunities to streamline HR workflows through technology and analytics
Partner with HR and IT to enhance reporting capabilities and digital transformation initiatives

Cross-Functional Support

Collaborate with Total Rewards, Payroll, HR Business Partners, and Finance
Support HR initiatives, projects, and leadership requests with timely data and insights
Contribute to continuous improvement of HR processes and systems
Handle sensitive and confidential information with discretion
Perform other duties and special assignments as needed

Knowledge, Skills and Abilities

Strong analytical and problem-solving skills with attention to detail
Advanced Excel (required) with proficienct in other Microsoft Office applications such as Word, PowerPoint, and Outlook
Experience with HRIS platforms (ADP Workforce Now strongly preferred)
Experience building dashboards (Power BI, Tableau, or similar preferred)
Experience with compensation analysis and benchmarking tools
Experience with people analytics, workforce planning, or HR reporting
Exposure to AI tools or HR technology implementations
Knowledge of compensation structures and total rewards programs
Demonstrated ability to build relationships and partnerships and meet the needs of internal customers
Ability to work independently and take initiative in problem-solving and task execution
Maintains a high level of confidentiality
Knowledge of state and federal labor laws and applicable regulations
Ability to manage multiple assignments and prioritize activities
Positive, enthusiastic team player with excellent interpersonal skills
Strong organizational skills, attention to detail, and follow-through
Strong written and verbal communication skills

Education and Experience

Three (3)– six (6) years of experience in HR analytics, compensation, HRIS, or related field
Bachelor’s degree in Human Resources, Business, Finance, Data Analytics, or related field

Travel Requirement
The location for this position is 100% on-site in Buffalo, NY or NYC

0% to 10%; domestic

The salary range for this posted position is $80,000 - $100,000 (plus bonus & benefits) and pertains to candidates located in New York. Actual compensation will fall within this range and is determined by a wide array of factors including but not limited to skill set, education, essential job duties and requirements, and necessary experience.

Our casual work environment celebrates individuality and encourages employees to showcase their personal style. We pride ourselves on offering competitive compensation, a generous PTO policy, along with world-class benefits designed to promote health, financial stability, and personal growth.

As an employee, you'll enjoy a range of perks, including paid parking (in Buffalo, NY), exclusive discounts on apparel and headwear, and professional development opportunities right here on-site. We can't wait for you to experience all that our dynamic workplace has to offer!

Quick Apply

Refine Your Search

customer experience analyst i jobs in buffalo, ny

Total Rewards Analyst

Sr. Backend Engineer - Charlotte AI (Hybrid, EST)

NYSERDA AUDITOR

Lab Technician

Senior Indirect Tax Analyst

Leadership Roles- Licensed Health Insurance- Medicare - Work from Home

Sales Operations Analyst

Pharmacy Accounts Receivable Supervisor

Quality Measurement & Improvement Analyst-Senior

Business Operations Analyst

Technology Support Analyst III

Analyst I, Insurance Compliance

Associate Service Delivery Manager - Banner

Deposit Product Analyst

Maintenance Technical Support Call Analyst

Associate Sales Operations Analyst

[Entry Level] Business Banking Operations Associate (Loan Workout Support) - Hybrid

Product Analyst

Fixed Income Data Analyst

IT Support Analyst (Edwards Vacuum)

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