Top 474 Patient experience manager Jobs in Buffalo, Ny

Audiology Technician/Patient Care Coordinator
Virsono Hearing Center —Williamsville, NY
- $25 - $31 an hour
- Full-time
- Hybrid work
- Inventory management
- Writing skills
- HIPAA
- Paid training
- Health savings account
Quick Apply
1d
Manager, Patient Financial Services
Visiting Nursing Association of WNY —Buffalo, NY
- $70,000 - $97,000 a year
- Full-time
- Mid-level
- Office
- Finance
- Health insurance
- Dental insurance
Quick Apply
Manager of Clinical Education
Ivoclar Vivadent Inc. —Amherst, NY
- $110,000 - $150,000 a year
- Doctoral degree
- Quality control
- Travel
Audiology Technician/Patient Care Coordinator
Virsono Hearing Center —Orchard Park, NY
- $25 - $31 an hour
- Full-time
- Hybrid work
- Inventory management
- Writing skills
- HIPAA
- Paid training
- Health savings account
Quick Apply
1d
Care Manager II - Health Home
Elm & Oak Health —Buffalo, NY
- $46,948 - $57,380 a year
- Full-time
- Nursing
- Computer literacy
- Adults
- Health insurance
Quick Apply
7d
Outreach Manager
UBMD Emergency Medicine —Buffalo, NY
- $73,000 - $77,000 a year
- Full-time
- Hybrid work
- Clean driving record
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
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Site Manager
Excelsior Orthopaedics —Orchard Park, NY
- $80,000 - $140,000 a year
- Full-time
- Management
- Bachelor of Science
- Mid-level
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Program Manager EMR
UB Associates —Buffalo, NY
- $155,000 - $180,000 a year
- Nursing
- RN License
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
CMA Care Manager - Hybrid
Phamily Staffing - External Care Manager Roles —Buffalo, NY
- Up to $35 an hour
- Monday to Friday
- Hybrid work
- BLS Certification
- Mid-level
- Outpatient experience
Quick Apply
4d
Organizational Development Coach
Roswell Park Cancer Institute —Buffalo, NY
- $93,659 a year
- Full-time
- 6 years
- Mid-level
- Project management
Talent Management Business Partner
Roswell Park Cancer Institute —Buffalo, NY
- $93,659 a year
- Full-time
- Mid-level
- High school diploma or GED
- Business Administration
Manager, Infection Prevention and Control
Roswell Park Cancer Institute —Buffalo, NY
- $115,283 a year
- Full-time
- Nursing
- Management
- RN License
Vice President of Ancillary Services and Facility Transformation - FT - day shift
Erie County Medical Center —Buffalo, NY
- $182,750 - $215,000 a year
- Part-time
- Hospital
- Writing skills
- 8 years
3d
Licensing Manager, Technology Transfer
Roswell Park Cancer Institute —Buffalo, NY
- $93,659 a year
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
Clinical Data Manager I
Roswell Park Cancer Institute —Buffalo, NY
- $63,361 a year
- Full-time
- Mid-level
- Associate's degree
Practice Manager (Primary Care) - 19123
General Physician, P.C —Williamsville, NY
- $68,161.60 - $93,730.00 a year
- Overtime
- Primary Care
- Mid-level
- Bachelor's degree
- Free parking
- Health insurance
Manager of Purchasing - Specialty Pharmacy
Onco360 —Buffalo, NY
- From $110,000 a year
- Urgently hiring
- Remote
- Microsoft Outlook
- Word processing
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
4d
Practice Manager (Primary Care)
Kaleida Health —Williamsville, NY
- $68,161.60 - $93,730.00 an hour
- Overtime
- Primary Care
- Mid-level
- Bachelor's degree
- Free parking
- Health insurance
Quick Apply
Supervisor Clinical Services - 18956
General Physician, P.C —Depew, NY
- $28.30 - $38.92 an hour
- 8 hour shift
- Primary Care
- Mid-level
- High school diploma or GED
- Free parking
- Health insurance
Manager, Clinical Support
Excelsior Orthopaedics —Amherst, NY
- $95,000 - $155,000 a year
- Full-time
- Nursing
- Microsoft Excel
- Microsoft Outlook
Quick Apply

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patient experience manager jobs near buffalo, ny

Audiology Technician/Patient Care Coordinator

Virsono Hearing Center
Williamsville, NY

Quick Apply

Job Details

Full-time
$25 - $31 an hour
1 day ago

Benefits

Paid training
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
On-the-job training
Vision insurance
Professional development assistance
Life insurance

Qualifications

Customer returns handling
Clinical information systems
Computer skills

Full Job Description

POSITION SUMMARY:

The Aud Tech/PCC is a hybrid role which reports to the Regional Clinic Manager and works under the supervision of a licensed audiologist. The schedule will be M-F 8-5. This position is responsible for the smooth flow of the clinic including patient management/scheduling in the EMR system. This role is also responsible for preparing for patient visits including setting up the exam rooms, rooming patients, prepping patients for audiological tests, assisting in tele audiology functions and managing new hearing aid orders and repairs.

PRIMARY JOB RESPONSIBILITIES

Opens and closes the clinic each workday.
Ensures all computer and audiology equipment is turned on each day and ready for patients, checks calibrations, updates, battery and charge levels to be sure equipped for the day.
Oversees and manages the schedules for all patient activities.
Handles all ACHA walk-ins,-trouble shoots ACHA difficulties and determines next course of action.
Is responsible for infection control program at their site.
Answers all incoming calls and directs patient appropriately.
Returns voicemails if wasn’t available to answer the phone due to assisting HCP.
Sends out patient paperwork in preparation of all appointment types. Follows up if paperwork is not completed prior to the appointment. If not completed, works with the patient to either complete over the phone or when they come to the office.
Assists remote Treatment Coordinator and Treatment Specialist with Tele-Health appointments.
Oversees the sanitization and Covid Policy process.
Ensures compliance with HIPAA.
Participates in off-site grassroots marketing activities including physician education and referral programs as well as community education activities.
Makes outbound calls to educate and schedule prospects.
Manages office supply inventory process for their location.
Prepares daily, weekly and monthly reports as directed.
Joins daily huddles as directed.
Participates in regular staff meetings.
Manages monthly reconciliation report for ELHC petty cash fund for their location.
Assists patients with 3rd party financing as needed such as Ally and Pro Pay.
Assists in and manages device ordering process for their site: all invoices and sales agreements are uploaded to Counsel Ear prior to the monthly deadline, a copy of all Earlens sales agreements accompany the order to Customer Care
Receives all Earlens devices and acoustic hearing devices and prepares them for fitting and delivery.
Assists customers with exchanges or returns as needed.
Prepares marketing material as needed and directed.
Supports marketing activities as directed.
Assists in hand-delivering physician reports.
Travel for work conferences and continuing education may be required.
Maintain all professional certifications.
Other duties as required and directed.
Exercises confidentiality to ensure compliance with all HIPAA regulations.

Knowledge and Skills

Self-starter, able to take ownership of tasks and who can work independently.
Demonstrates initiative and seeks work when current tasks are completed.
Excellent verbal and written communication skills in a multicultural environment.
Experience in a collaborative team environment.
Must be responsive and proactive in communication skills – takes the initiative to communicate important information before it becomes urgent or critical.
Superior problem-solving ability and the ability to deal with numerous interruptions.
Must deal with customers and patients in a caring and respectful manner.
Motivated to meet personal and team monthly, quarterly, and annual goals.
Demonstrates a strong attention to detail.
Maintains direction and focus through proactive planning and organized approaches to work.
Communicates a "can do" attitude and positive outlook, minimizing negative behaviors.
Ability to ensure ethical behavior in all dealings with suppliers, vendors, customers, patients and co-workers.
Seeks opportunities to grow both personally and professionally.

Education and Experience

2+ years’ experience working in a busy medical clinic or business.
High school graduate or equivalent- Medical Assistant certificate or equivalent a plus
Competency with EMR software such as Counsel Ear.
Willing to take AuD Tech distance program

Pay Range: $25 - $31/ hour

Job Type: Full-time

Pay: $25.00 - $31.00 per hour

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
On-the-job training
Paid time off
Professional development assistance
Vision insurance

Ability to Commute:

Williamsville, NY 14221 (Required)

Ability to Relocate:

Williamsville, NY 14221: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

patient experience manager jobs in buffalo, ny

Audiology Technician/Patient Care Coordinator

Manager, Patient Financial Services

Manager of Clinical Education

Audiology Technician/Patient Care Coordinator

Care Manager II - Health Home

Outreach Manager

Site Manager

Program Manager EMR

CMA Care Manager - Hybrid

Organizational Development Coach

Talent Management Business Partner

Manager, Infection Prevention and Control

Vice President of Ancillary Services and Facility Transformation - FT - day shift

Licensing Manager, Technology Transfer

Clinical Data Manager I

Practice Manager (Primary Care) - 19123

Manager of Purchasing - Specialty Pharmacy

Practice Manager (Primary Care)

Supervisor Clinical Services - 18956

Manager, Clinical Support

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