Top 2 Host/hostess Jobs in Buffalo, Wy

Off Track Betting Host - Buffalo, WY
WYOMING DOWNS, LLC —Buffalo, WY
- $15 an hour
- Overtime
- Computer literacy
- English
- High school diploma or GED
Quick Apply
3d

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Off Track Betting Host - Buffalo, WY

WYOMING DOWNS, LLC -
Buffalo, WY

Quick Apply

Job Details

Full-time
$15 an hour
3 days ago

Qualifications

Computer operation
Handling large sums of money
Employee relationship building
English
Desktop applications
Computer skills
Customer complaint resolution

Full Job Description

Position Summary:

Responsible for walking the OTB floor, proactively greeting customers and provide friendly, courteous service at all times. Answer guest questions and build rapport with returning customers. Quickly and accurately handles cash transactions, when necessary. Protect company assets, adhering to company and departmental policies/procedures to include gaming regulations.

Reports To:

Property Operations Manager

Essential Job Duties:

Walk the gaming area looking for opportunities to interact with internal and external guests displaying an attentive, upbeat, and enthusiastic demeanor throughout each interaction.
Clearly communicate how terminals play and operate, Winners Club benefits, internal promotions, and site amenities.
Calmly listen to guest concerns and complaints; attempt to resolve as possible.
Accurately count and maintain cash bank and transactions.
Keep gaming area clean, stocked, secured, and well maintained, including but not limited to, picking up trash, cleaning empty drinks, etc.
Troubleshoot minor repairs with wagering terminals and player tracking system as needed.
Work effectively with staff and guests, including but not limited to, working through disagreements in a courteous manner.
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position.
Maintain good working relations through all channels of supervisors, employees, and regulators.
Follow instructions of the supervisor.
Efficiently perform duties in both calm and busy situations. Perform additional duties and responsibilities as assigned.

Qualifications, Education and Experience

Required:

Friendly personality comfortable initiating greetings and conversations
Experience using basic tools
Previous proven experience accurately counting, handling, and keeping track of money
Ability to quickly learn, pari-mutuel equipment, and rules and regulations
Basic understanding of, and experience using, computers and computer programs
At least 21 years of age
Ability to communicate effectively in English, including both written and verbal forms
Professional appearance and personal hygiene as deemed appropriate by supervisor
Obtain and maintain all work cards as required by the company Verify right to work in the United States

Preferred

High school diploma or equivalent
Previous experience in customer service role
Previous pari-mutuel experience

Licensing Status

Obtain and maintain the required Gaming License.
Successfully complete and past post-offer, pre-employment and random drug screenings.

Working Conditions

Work is performed indoors
More than 40 hours a week will be required at times. Work hours subject to change.
Must be able to work long hours under busy conditions.
Subject to hazards which may cause personal bodily harm; smoke, common colds, influenza, dust, odors, and elevated noise levels.
Tasks may be performed on uneven, inclined, hard and soft carpeted floors, cement structures and surfaces.
Duties may involve walking, standing for long periods of time, sitting and crouching.
Specific required movements include the following:
- Trunk - bend, twist, rotate, push, pull, and carry
- Arms - reach, carry, push, pull, lift, twist, and rotate
- Legs - left, push, pull, twist, and rotate
- Hands - grasp, manipulate, bilateral coordination, eye and hand coordination, overall and finger dexterity
- Must be able to lift 50 lbs

Quick Apply

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Off Track Betting Host - Buffalo, WY

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