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Driver Supervisor

MODERN DISPOSAL SERVICES. -
Buffalo, NY

Quick Apply

Job Details

Full-time
$72,000 - $82,000 a year
5 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Retirement plan

Qualifications

Customer communication
Management
Team supervision
Employee relationship building
High school diploma or GED

Full Job Description

Title: Driver Supervisor

Reports to: Operations Manager

Direct Reports: Drivers and Helpers

Position Summary

The Driver Supervisor is responsible for directing the activities of Drivers and Driver Helpers in order to provide safe, effective and courteous waste collection service to customers. The Driver Supervisor is the first line supervisor responsible for the productivity of the collection crews.

Essential Responsibilities

Ensure adherence to all accident prevention programs and leads operations to ensure compliance with all DOT, safety, environmental, operating, regulatory, accounting, ethics and other standards.
Serve as a positive and professional representative of the Company to drive customer satisfaction and loyalty to the Company.
Establish productivity goals; ensure adherence to operating standards; and manage labor hours and disposal expenses per established and agreed plans.
Lead drivers to exceed productivity goals and expectations for all routes.
Work with Routing team to create, modify and improve routes to maximize density and improve efficiency.
Reduce route hours to the extent possible with techniques such as service conversions and container upsizing.
Execute other operational plans to help achieve or exceed the division’s budgeted goals.

Understand, support and execute service delivery while actively supporting maintenance and the operational role in fleet quality and maintenance.

Provide service to all customers that meets or exceeds customer expectations with regard to the entire customer experience.
Understand missed pickup goals and meet or exceed expectations related to those goals.
Work closely with maintenance to ensure an appropriate number of trucks are operational to meet service needs
Resolve unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders.
Interact with customers to solve and rectify any issues and improve the overall customer experience.
Work with Sales team on identifying new sales opportunities and addressing customer needs.

Safety Responsibilities

Understand, provide leadership, and communicate safety goals and objectives.
Orient, train and coach all staff on safety requirements, ensure safety compliance, and take appropriate action to address safety violations.
Establish and maintain a clean, safe work environment in compliance with company and OSHA standards and perform monthly Safety Inspections, as assigned.
If an incident occurs, including a near miss, complete documentation, conduct and investigation/root cause analysis and address performance/discipline issues.
Measure, manage, and minimize number of OSHA recordable injuries, Total Recordable Injury Rate (TRIR), DOT violations, and overall incidents

Supervisory Responsibilities

Build and develop talent on the team, understand employees’ career goals and provide coaching to get employees ready for advancement with the Company.
Supervise and manage performance; ensure tasks are appropriately delegated and completed by monitoring performance and holding employees accountable for meeting expectations.
Provide ongoing coaching and feedback to staff, deliver corrective action and discipline when necessary, and document all performance issues.
Ensure employees adhere to company policies and legal regulations, engage HR when appropriate.
Manage conflict and crisis; proactively anticipate, manage and constructively resolve conflicts and disagreements.
Hold regular team meetings (i.e. daily, weekly huddle meetings) to communicate priorities, safety, policies, company events, etc.
Monitor employee time and attendance, minimizing overtime and ensuring that employees do not exceed limits established by regulatory agencies.
Perform other job-related duties as needed or assigned.

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified.

Education and Experience

High School Diploma or GED, Associate’s Degree preferred
Minimum 5 years of relevant work experience in transportation, logistics, or solid waste operations
Minimum 2 years in a supervisory capacity

Demonstrated skills and abilities

Ability to interface effectively with people at all levels of the organization.
Excellent verbal communication skills both one-on-one and in speaking before a group.
Ability to work effectively and collaboratively with all company divisions in a way that promotes supervisory success as well as overall company success.
Strength in initiative-taking, and a demonstrated track record in proactively identifying improvement opportunities and acting upon them.
Ability to prioritize multiple tasks demanding of immediate attention, and to juggle multiple, on-going, concurrent responsibilities.
Ability to work efficiently and maximize productivity.
Commitment to integrity and ethical behavior and the proven ability to maintain confidentiality.
Competency in the following computer programs: MS Excel, Word, Outlook.

Benefits at Modern:

Medical, Dental and Vision Coverage
Retirement Savings with Employer Match
Health Savings Accounts
Voluntary Insurance Products
Employee Assistance Program
Paid Time Off
Paid Holidays
Direct Deposit/Electronic Paystubs
Discount Memberships
Company-Sponsored Events

Modern Corporation is an Equal Opportunity Employer and is committed to providing all applicants and employees the right to equal employment opportunities with regards to all aspects of the employment relationship. The Company will not engage in discriminatory practices against any applicant for employment or employee of the Company because of race, color, religion, marital status, familial status, military or veteran status, disability (including pregnancy-related conditions), creed, sex, sexual orientation, gender, gender identity or expression, transgender status, age, national origin, ancestry, domestic violence victim status, genetic predisposition or carrier status, genetic information, known relationship or association with any member of a protected class, or any other legally protected class or status.

Quick Apply

Refine Your Search

field supervisor jobs in buffalo ny

Driver Supervisor

Onsite Transportation Supervisor

Manager Support Services

RN Supervisor Weekend Warrior

Supervisor Nursing SNF MHB OLV

RN Supervisor

CDL Driver

Fuel Delivery Driver – Night Shift - CDL A or B with Hazmat & Tanker Endorsements

Advanced CNC Machine Setup Operator

LPN - Licensed Practical Nurse

Health, Safety, and Environment Coordinator

RN Supervisor North Tonawanda/Wheatfield/Tonawanda

Residential AND Commercial Roofer

CNC Swiss Machinist

Staff Accountant

Supervisor Nursing TMR

Supervisor Nursing TMR

Lab Assistant Supervisor

Inspector

Diesel Bus Mechanic

I want to receive the latest job alert for field supervisor in buffalo ny

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Title: Driver Supervisor

Reports to: Operations Manager

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