Top 38 Help desk support Jobs in Buffalo Ny

Network Administrator
Spectrum Health & Human Services —Orchard Park, NY
- $60,000 - $76,000 a year
- On call
- Computer science
- Computer Science
- HIPAA
Quick Apply
IT Helpdesk Technician
Buffalo Hearing & Speech Center —Buffalo, NY
- $24 - $30 an hour
- Full-time
- Google Workspace
- Windows
- 1 year
Technology Support Specialist
Hospice Buffalo —Cheektowaga, NY
- $27 - $33 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Tech Support - Helpdesk
Prizm Document & Technology Solutions —Buffalo, NY
- $45,000 - $55,000 a year
- Full-time
- Mid-level
- Communication skills
- Time management
Quick Apply
Help Desk Support Specialist
inLighten —Clarence, NY
- $45,000 - $55,000 a year
- Full-time
- Office
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
6d
Help Desk L1 Tech In-Person Local to Buffalo, NY
MVP Network Consulting —Buffalo, NY
- $15.50 - $18.50 an hour
- Email
- Computer science
- Azure
- Computer Science
Temporary IT Service Desk Technician
NOCO Energy Corp —Tonawanda, NY
- $24 - $28 an hour
- Temporary
- Computer science
- Computer Science
- Mid-level
- Paid training
- Health savings account
Quick Apply
Help Desk L2 Tech In-Person Local to Buffalo, NY
MVP Network Consulting —Buffalo, NY
- $18.51 - $24.50 an hour
- Email
- Computer science
- Azure
- Computer Science
Systems Administrator
Frontier Science —Amherst, NY
- $50,000 - $90,000 a year
- Computer Science
- Up to 50% travel
- Mid-level
Quick Apply
IT Support Specialist
CPEG Buffalo LLC —Tonawanda, NY
- $65,000 - $75,000 a year
- Full-time
- 18 years or older
- Computer Science
- ERP systems
- Wellness program
- Health savings account
Quick Apply
Technical Support Engineer - VTS
Ingram Micro —Buffalo, NY
- $49,500 - $79,200 a year
- Weekends as needed
- Background check
- Azure
- Pass drug screening
- Disability insurance
- Health insurance
9d
Client Services Admin
Schneider Electric —Buffalo, NY
- Online Application
- Mid-level
- Office
- Administrative experience
- Dental insurance
- Military leave
ERP Business Systems Developer
ComputerPeople Staffing —Buffalo, NY
- $60 - $75 an hour
- Contract
- Mid-level
- Office
- SQL
Quick Apply
6d
Director of IT Services and Implementation
Horizon Health Alliance —Getzville, NY
- $100,000 - $110,000 a year
- Full-time
- Computer Science
- HIPAA
- Master's degree
- Profit sharing
- Paid holidays
Quick Apply
12d
Senior Systems & Network Administrator
MODERN DISPOSAL SERVICES. —Lewiston, NY
- $95,000 - $120,000 a year
- Full-time
- Computer science
- 6 years
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
5d
IT Systems & Infrastructure Specialist
Tapecon Inc —Buffalo, NY
- $19 - $25 an hour
- Background check
- Computer science
- Computer Science
- Health insurance
- Paid time off
Manager, Support Operations
Ingram Micro —Buffalo, NY
- $78,000 - $124,800 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
9d
Network & Telephony Systems Specialist
BestSelf Behavioral Health —Buffalo, NY
- $24.73 - $27.47 an hour
- Nights as needed
- Computer Science
- System design
- Office
- Health insurance
- Paid time off
Quick Apply
Site Lead - EUO Onsite Support (VA ESOM North Atlantic)
Kentro —Buffalo, NY
- $70,000 - $78,000 a year
- Full-time
- Computer Science
- 5 years
- Continuous improvement
- Health insurance
- Tuition reimbursement
Director of IT
BUFFALO ACADEMY OF SCIENCE CHARTER SCHOOL —Buffalo, NY
- $60,000 - $80,000 a year
- Data analysis skills
- Senior level
- Leadership
Quick Apply
11d

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Network Administrator

Spectrum Health & Human Services -
Orchard Park, NY

Quick Apply

Job Details

$60,000 - $76,000 a year

Qualifications

Technical documentation
VLAN
Driver's License
Wireless communication system operation
Remote access management
Remote access software
Network routing
VPN management
Cross-functional collaboration
Cross-functional communication

Full Job Description

Spectrum Health & Human Services

Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health, and/or substance-related disorders by offering individualized and meaningful opportunities of hope, empowerment, and support to achieve self-defined improvements in their quality of life.

LOCATION: 227 Thorn Ave, Orchard Park NY, THIS IS NOT A REMOTE POSITION, YOU MUST COMMUTE TO ORCHARD PARK NY

SUMMARY OF POSITION FUNCTION:

Spectrum Health and Human Services is seeking an experienced Network Administrator with strong security experience to support, secure, and optimize enterprise network infrastructure across clinical, administrative, and remote office environments. This position is responsible for maintaining highly available wired and wireless networks, enforcing security controls, supporting regulated Spectrum Health and Human Services systems, and partnering with IT leadership on risk reduction, business continuity, and infrastructure modernization.

MAJOR DUTIES AND RESPONSIBILITIES:

Administer, monitor, and troubleshoot core network infrastructure, including switches, routers, firewalls, VPNs, wireless platforms, and internet connectivity.
Maintain secure and reliable connectivity for electronic health record systems, cloud services, VoIP/UC platforms, remote users, and site-to-site communications.
Implement and support network security technologies such as VLAN segmentation, NAC, IDS/IPS, MFA-integrated remote access, secure DNS, web filtering, and endpoint-aware access controls.
Conduct routine review of logs, alerts, and network events to identify suspicious activity, performance degradation, and configuration issues.
Coordinate vulnerability remediation for network devices, firmware, firewalls, wireless controllers, and related infrastructure.
Develop, maintain, and enforce standards for network configuration, change control, access management, backup, and disaster recovery.
Support HIPAA-aligned safeguards in accordance with HIPAA regulations by protecting the confidentiality, integrity, and availability of systems and data traversing the network.
Collaborate with cybersecurity, systems, help desk, compliance, and operational teams on incident response, audits, risk assessments, and project delivery.
Maintain documentation for network diagrams, IP schemas, circuit inventories, failover paths, standard operating procedures, and support runbooks.
Participate in after-hours maintenance, patching windows, incident response, and on-call support as needed.

SKILLS/COMPETENCIES:

Technical Environment

Enterprise switching and routing.
Next-generation firewalls and secure remote access.
Wireless networking and controller-based deployments.
Microsoft 365, Azure, Active Directory, DNS, and DHCP.
Monitoring, logging, backup, and disaster recovery tools.
Virtualized and hybrid infrastructure supporting Spectrum Health and Human Services applications.

Core Competencies

3–5+ years of hands-on network administration, engineering support, or infrastructure operations experience.
3–5+ years of experience with enterprise routing, switching, firewall policies, VPNs, and wireless infrastructure.
3–5+ years of working knowledge of network security, including segmentation, least privilege, secure remote access, log review, and threat detection.
3–5+ years of experience in Microsoft enterprise environments, including Active Directory, Microsoft 365, Azure or hybrid identity, and DNS/DHCP.
3–5+ years of familiarity with healthcare, regulated, or other compliance-driven environments.
3–5+ years of strong troubleshooting skills across LAN/WAN, TCP/IP, DNS, DHCP, SSL/TLS, VLANs, and internet connectivity.
Excellent documentation, communication, and cross-functional collaboration skills.
5+ years in healthcare delivery, behavioral health, clinic, or multi-site care environments.
5+ years with Cisco, Meraki, Fortinet, or similar enterprise networking and security platforms.
5+ years of exposure to SIEM, vulnerability scanning, endpoint detection, and security audits.
5+ years supporting cloud networking, Microsoft Azure, SD-WAN, zero trust, or infrastructure modernization initiatives.
Relevant certifications such as CompTIA Security+, Network+, CCNA, CCNP, Fortinet NSE, or equivalent.

Network reliability and performance optimization.
Security-first infrastructure administration.
Incident response support and root-cause analysis.
Documentation and procedural discipline.
Risk awareness in regulated environments.
Service orientation and clear communication

EDUCATION REQUIREMENTS

Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or related field, or equivalent professional experience.

EXPERIENCE:

3–5+ years of hands-on network administration, engineering support, or infrastructure operations experience.
3–5+ years of experience with enterprise routing, switching, firewall policies, VPNs, and wireless infrastructure.
3–5+ years of working knowledge of network security, including segmentation, least privilege, secure remote access, log review, and threat detection.
3–5+ years of experience in Microsoft enterprise environments, including Active Directory, Microsoft 365, Azure or hybrid identity, and DNS/DHCP.
3–5+ years of familiarity with healthcare, regulated, or other compliance-driven environments.
3–5+ years of strong troubleshooting skills across LAN/WAN, TCP/IP, DNS, DHCP, SSL/TLS, VLANs, and internet connectivity.
Excellent documentation, communication, and cross-functional collaboration skills.
5+ years in healthcare delivery, behavioral health, clinic, or multi-site care environments.
5+ years with Cisco, Meraki, Fortinet, or similar enterprise networking and security platforms.
5+ years of exposure to SIEM, vulnerability scanning, endpoint detection, and security audits.
5+ years supporting cloud networking, Microsoft Azure, SD-WAN, zero trust, or infrastructure modernization initiatives.
Relevant certifications such as CompTIA Security+, Network+, CCNA, CCNP, Fortinet NSE, or equivalent.

OTHER:

Must possess a valid Driver’s License with a satisfactory driving record

COMPENSATION: $60,000-$76,000/annually

Quick Apply

Refine Your Search

help desk support jobs in buffalo ny

Network Administrator

IT Helpdesk Technician

Technology Support Specialist

Tech Support - Helpdesk

Help Desk Support Specialist

Help Desk L1 Tech In-Person Local to Buffalo, NY

Temporary IT Service Desk Technician

Help Desk L2 Tech In-Person Local to Buffalo, NY

Systems Administrator

IT Support Specialist

Technical Support Engineer - VTS

Client Services Admin

ERP Business Systems Developer

Director of IT Services and Implementation

Senior Systems & Network Administrator

IT Systems & Infrastructure Specialist

Manager, Support Operations

Network & Telephony Systems Specialist

Site Lead - EUO Onsite Support (VA ESOM North Atlantic)

Director of IT

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