Top 217 Patient model Jobs in Buffalo Ny

Patient Care Coordinator
LUX Infusion —Buffalo, NY
- $18 - $27 an hour
- Bilingual
- HIPAA
- Mid-level
Quick Apply
EKG Technician
Kaleida Health —Buffalo, NY
- $24.47 - $30.98 an hour
- Part-time
- Hospital
- Inpatient
- Outpatient experience
Quick Apply
Patient Service/Front Desk Coordinator
MyEyeDr. —Cheektowaga, NY
- $16 - $21 an hour
- Weekends as needed
- Administrative experience
- Computer skills
- Communication skills
- Paid holidays
- Health insurance
Patient Service Representative, Physical Therapy
Excelsior Orthopaedics —Amherst, NY
- $18 - $30 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- Medical terminology
Quick Apply
12d
Community Center Summer Day Camp Program Aide
The Salvation Army Eastern Territory —Buffalo, NY
- $17 an hour
- Temporary
- High school diploma or GED
- Children
- Teaching
Customer Service Associate
Walgreens —Buffalo, NY
- $16 - $18 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
6d
Pharmacy Tech
Sam's Club —Cheektowaga, NY
- $19 - $27 an hour
- High school
- Merchandising
- HIPAA
- Paid jury duty
- Disability insurance
Pharmacy Technician - Intake/Prescription Setup
Onco360 —Buffalo, NY
- From $23 an hour
- Full-time
- Customer service
- Writing skills
- Basic math
- Paid holidays
- Disability insurance
Quick Apply
11d
Community Engagement Specialist
Harvest House —Buffalo, NY
- From $23 an hour
- Full-time
- Marketing
- HIPAA
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Customer Service Associate - Temporary
Walgreens —Buffalo, NY
- $16 - $18 an hour
- Temporary
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
14d
Community Center Summer Day Camp Team/Program Leader
The Salvation Army Eastern Territory —Buffalo, NY
- $17.75 an hour
- Temporary
- High school diploma or GED
- Children
- Teaching
Inpatient Clinical Counselor
BRYLIN HOSPITAL INC —Buffalo, NY
- $29.93 - $40.66 an hour
- Full-time
- Customer service
- Pass drug screening
- Inpatient
JANITOR (FULL TIME)
ESFM —Buffalo, NY
- $17.50 - $18.00 an hour
- Full-time
- Background check
- In-person
- Entry level
- Commuter assistance
- Disability insurance
Quick Apply
6d
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens —Buffalo, NY
- $17.00 - $20.50 an hour
- Weekends as needed
- Computer literacy
- English
- Fair chance
- Health insurance
- Dental insurance
7d
Family Member Call Center Agent 1 #0808
CINQCARE —Buffalo, NY
- $17 - $19 an hour
- Full-time
- Spanish
- Medical office experience
- HIPAA
- Mileage reimbursement
- Commuter assistance
Quick Apply
Peer Specialist (Hourly) (Stutzman ATC)
State of New York - Addiction Services and Supports, Office of —Buffalo, NY
- $20.42 an hour
- Per diem
- Background check
- Mid-level
- Criminal background check
Pharmacy Customer Service Associate
Walgreens —West Seneca, NY
- $17 - $19 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
School Bus Driver, Trainer with 2 year's experience
Fisher Bus Service —Hamburg, NY
- $25 - $28 an hour
- CDL B
- Classroom
- Clean driving record
Quick Apply
Aesthetic Physician Assistant
Skin Clique —Amherst, NY
- Choose your own hours
- BLS Certification
- Mid-level
- ACLS Certification
- Health insurance
Quick Apply
Dentist, part-time
Evergreen Health —Buffalo, NY
- $75 an hour
- Part-time
- CPR Certification
- Dental office
- Microsoft Outlook
Quick Apply
14d

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Patient Care Coordinator

LUX Infusion
Buffalo, NY

Quick Apply

Job Details

$18 - $27 an hour

Qualifications

Customer communication

Full Job Description

See your work in a new light.

At LUX Infusion, we're reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence.

As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference.

We're looking for a Patient Care Coordinator who wants their work to mean something — someone who brings care, accountability, and purpose to every patient interaction.

Why This Role Matters

This role plays an important part in helping LUX Infusion deliver a patient‑first experience by supporting continuity of care, patient retention, and clear communication across the entire service cycle.

In this role, you'll contribute to work that:

Helps patients with chronic and complex conditions feel supported, informed, and connected
Ensures timely access to medications and coordinated care across pharmacy, reimbursement, and clinical teams
Strengthens long‑term patient relationships through consistent, proactive service

Everything we do connects back to real people managing lifelong or long‑term conditions — and this role helps ensure they never feel alone in their care journey.

Role Details

Location:
It is anticipated that an incumbent in this role will work on‑site at our Buffalo, NY location.

What You'll Do

Responsibilities include:

Serve as a primary point of contact for patients, supporting retention through ongoing communication, problem‑solving, and service follow‑through
Coordinate medication orders and chronic disease therapies for home administration
Act as a liaison between patients, Regional Care Coordinators (RCCs), Region Managers (RMs), physicians' offices, and internal teams such as Intake, Pharmacy, and Reimbursement
Proactively monitor patient service activities that impact quality, safety, and satisfaction
Maintain accurate, timely patient records and documentation within internal systems
Receive, input, and manage patient referrals as assigned
Generate and process new and refill medication orders in a timely manner
Maintain regular and ongoing patient contact to ensure continuity of care and strong relationships
Collect updated patient information required for care coordination and reimbursement (e.g., insurance changes, allergies, clinical updates)
Track medication deliveries, confirm receipt with patients, and document delivery details as required
Partner with internal teams to resolve delivery delays, recalls, or service disruptions
Assist with reimbursement resource searches when needed
Support sales and outreach initiatives, including physician visits, consumer group events, and specialty calls when requested
Uphold HIPAA compliance, company policies, and professional conduct standards in all interactions
Continuously look for ways to improve service quality and internal workflows

What We're Looking For

You may be a great fit if you bring:

Deep care about patient experience, retention, and long‑term relationships
At least two years of experience in a high‑volume call center or customer support environment
Strong customer service skills and the ability to manage multiple priorities effectively
Clear verbal and written communication skills
High proficiency with computer systems and Microsoft Office tools
Strong organizational skills and attention to detail
Comfort working collaboratively across departments and teams
A self‑motivated, dependable approach with a team‑oriented mindset

Preferred (but not required):

College degree
Bilingual capabilities
Experience supporting patients with chronic conditions (including hemophilia, immune deficiency, or IG therapies)
Familiarity with infusion therapies and home administration models

You don't need to check every box — we care just as much about how you support patients as what's on your resume.

Why LUX Infusion

At LUX Infusion, we believe infusion care deserves more light — more warmth, more clarity, and more connection.

Here, you'll find:

Purpose‑driven work supporting patients with complex, chronic conditions
A patient‑first, clinician‑led culture grounded in empathy and excellence
Collaborative, supportive teams across clinical and operational functions
The opportunity to be part of something meaningful — and to grow with it

Come help us elevate infusion care — and see what's possible when care comes first.

PHYSICAL DEMANDS

The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the LUX Infusion Talent Team at [email protected] or 954.385.7322 x 1425.

While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

OTHER REQUIREMENTS

Employees are expected to:

Participate annually in required legal and ethical compliance training
Consistently act in compliance with LUX Infusion's legal, ethical, and compliance policies
Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual
Refrain from any behavior that could be considered unethical or unlawful

EXPECTATIONS FOR ALL EMPLOYEES

All LUX Infusion team members are expected to support the organization's mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a "stacked‑hands" mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement.

GENERAL INFORMATION

The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.

This role operates in a fast‑paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate.

Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion's services for individuals with disabilities, including patients, visitors, employees, or others.

LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Quick Apply

Refine Your Search

patient model jobs in buffalo ny

Patient Care Coordinator

EKG Technician

Patient Service/Front Desk Coordinator

Patient Service Representative, Physical Therapy

Community Center Summer Day Camp Program Aide

Customer Service Associate

Pharmacy Tech

Pharmacy Technician - Intake/Prescription Setup

Community Engagement Specialist

Customer Service Associate - Temporary

Community Center Summer Day Camp Team/Program Leader

Inpatient Clinical Counselor

JANITOR (FULL TIME)

Pharmacy Technician / Pharm Tech Apprenticeship

Family Member Call Center Agent 1 #0808

Peer Specialist (Hourly) (Stutzman ATC)

Pharmacy Customer Service Associate

School Bus Driver, Trainer with 2 year's experience

Aesthetic Physician Assistant

Dentist, part-time