Top 10 Hilton garden inn Jobs in Buford, Ga

Hotel Front Desk Agent
Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf —Duluth, GA
- From $16 an hour
- Overnight shift
- Bilingual
- Background check
- Writing skills
- Paid time off
- Employee discount
Quick Apply
Hotel Laundry Attendant
Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf —Duluth, GA
- $15 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Hotel
- Paid time off
- Employee discount
Quick Apply
Guest Service Agent
Hilton Garden Inn Johns Creek —Johns Creek, GA
- Hotel
- Entry level
- Paid holidays
- Disability insurance
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Room Attendant
Hilton Garden Inn Gainesville, GA —Gainesville, GA
- $14.50 an hour
- Full-time
- Background check
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
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Front Desk Agent
Hilton Garden Inn Hotel —Alpharetta, GA
- $16 - $19 an hour
- Part-time
- Accounting
- In-person
- Entry level
- Health insurance
- Paid time off
Quick Apply
Laundry Attendant
Hilton Garden Inn Gainesville, GA —Gainesville, GA
- $14.50 an hour
- Full-time
- Background check
- Sanitation
- Hotel
- Health insurance
- Dental insurance
Quick Apply
8d
Hotel Director of Sales & Marketing
Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf —Duluth, GA
- $65,000 - $72,000 a year
- Full-time
- Background check
- Marketing
- Ability to walk for extended periods
- Paid time off
- Employee discount
Quick Apply
4d
Cook
Hilton Garden Inn Gainesville, GA —Gainesville, GA
- $21.50 an hour
- Full-time
- Background check
- CPR Certification
- ServSafe
- Health insurance
- Dental insurance
Quick Apply
4h
Maintenance Technician
Hilton Garden Inn Hotel —Alpharetta, GA
- $14 - $19 an hour
- Full-time
- English
- Mid-level
- Hotel
Quick Apply
Maintenance Engineer
Hilton Garden Inn Johns Creek —Johns Creek, GA
- Heavy equipment operation
- Mid-level
- Hotel
- Paid holidays
- Disability insurance
Quick Apply

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Front Desk Agent 7a-3p/3p-11p avail both shifts including weekends
Courtyard by Marriott Suwanee GA —Suwanee, GA
Proven experience in hotel management or front desk operations within a hospitality setting. Handle guest inquiries, requests, and complaints promptly,…
$14 - $15 an hour
Quick Apply
Guest Service Representative
Courtyard by Marriott Duluth Sugarloaf —Duluth, GA
Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and…
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Housekeepers
Hilton Garden Inn Columbus Airport —Columbus, OH
Clean and sanitize guest rooms, replenish supplies and amenities, inspect and report rooms ready for sale to the front desk all in accordance with hotel’s…
$15 - $16 an hour
2d
Breakfast Host
Hilton Garden Inn Columbus Easton —Columbus, OH
The Breakfast Host is a key role in ensuring our guests have a positive experience. Set up the breakfast area before guests arrive.
$15 an hour
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7d

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hilton garden inn jobs near buford, ga

Hotel Front Desk Agent

Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf
Duluth, GA

Quick Apply

Job Details

Full-time
From $16 an hour

Benefits

Paid time off
Employee discount
Opportunities for advancement

Qualifications

High school diploma or GED
Receptionist experience within hospitality industry

Full Job Description

Overview

Hilton Garden Inn is seeking a professional, energetic, and guest-focused Front Desk Agent to join our hospitality team. As the first and last point of contact for our guests, you will play a vital role in creating memorable experiences by delivering exceptional customer service throughout every stage of the guest journey.

The ideal candidate is friendly, organized, detail-oriented, and thrives in a fast-paced environment. This position requires the ability to multitask while maintaining Hilton's standards of hospitality and guest satisfaction. Experience using Hilton's Property Engagement Platform (PEP) Property Management System is strongly preferred.

Responsibilities

Welcome guests with a warm, professional demeanor and provide an outstanding first impression.
Complete guest check-in and check-out procedures accurately using the PEP Property Management System (PMS).
Verify reservations, process room assignments, authorize payments, and issue room keys.
Respond promptly and professionally to guest requests, questions, concerns, and service recovery opportunities.
Answer and direct incoming calls using a multi-line phone system while maintaining excellent phone etiquette.
Process new reservations, modifications, cancellations, room moves, and guest requests.
Balance cash, credit card transactions, and complete shift reconciliation procedures.
Perform Night Audit functions when scheduled, including verifying daily financial transactions and closing business dates.
Maintain accurate guest records while protecting confidential guest information.
Coordinate with Housekeeping, Maintenance, Food & Beverage, and other departments to ensure exceptional guest service.
Promote Hilton Honors enrollment and educate guests on Hilton brand benefits.
Stay knowledgeable about hotel amenities, local attractions, restaurants, and area events.
Follow Hilton brand standards, hotel policies, and all safety and security procedures.
Assist with resolving guest concerns in a timely, courteous, and professional manner.
Maintain a clean, organized, and welcoming front desk and lobby area.

Qualifications

Minimum 2 years of Front Desk experience required.
Minimum 3 years of hotel experience required.
Minimum 1 year of experience using Hilton's PEP Property Management System (PMS) preferred. Candidates with strong experience using other hotel PMS systems may also be considered.
Previous Hilton brand experience is a plus.
High school diploma or equivalent required.
Strong verbal and written communication skills.
Excellent customer service and conflict resolution skills.
Ability to multitask and remain calm under pressure.
Strong attention to detail and organizational skills.
Ability to work independently and as part of a team.
Bilingual or multilingual candidates are encouraged to apply.

Skills

Guest Relations
Customer Service Excellence
Hilton PEP Property Management System (PMS)
Reservation Management
Night Audit
Problem Solving
Time Management
Multi-line Phone Systems
Team Collaboration
Microsoft Office
Hilton Honors Enrollment
Professional Communication

Schedule Requirements

This position requires flexibility and may include:

Day Shift (Required)
Evening Shift (Required)
Night Shift (Required)
Overnight Shift (Preferred)
Weekends and Holidays (Required)

Benefits

Paid Time Off (PTO)
Employee Hotel Discounts through Hilton Team Member Travel Program
Opportunities for Career Growth and Advancement
Training and Professional Development

Ability to Commute

Duluth, GA 30097 (Required)

Work Location

In Person

Pay: From $16.00 per hour

Benefits:

Employee discount
Paid time off

Experience:

Front desk: 2 years (Required)
Hotel: 3 years (Required)
HotelKey or PEP PMS: 1 year (Required)

Shift availability:

Day Shift (Required)
Night Shift (Required)
Overnight Shift (Preferred)

Ability to Commute:

Duluth, GA 30097 (Required)

Work Location: In person

Quick Apply

Refine Your Search

hilton garden inn jobs in buford, ga

Hotel Front Desk Agent

Hotel Laundry Attendant

Guest Service Agent

Room Attendant

Front Desk Agent

Laundry Attendant

Hotel Director of Sales & Marketing

Cook

Maintenance Technician

Maintenance Engineer

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