Top 3164 Guest experience manager Jobs in Burlington, Ma

Assistant Human Resources Manager - New England District
Aramark —Boston, MA
- $65,000 - $75,000 a year
- Weekends as needed
- Research
- Mid-level
- Office
- Disability insurance
- Health insurance
Premium Club Manager, TD Garden
Delaware North —Boston, MA
- $65,500 - $88,400 a year
- Weekends as needed
- Mid-level
- No degree
- Leadership
- Paid parental leave
- Paid holidays
Server
Goodnight Johnny's —Burlington, MA
- From $6.75 an hour
- 12 hour shift
- Serving
- Bar
- Casual dining restaurant
- Paid training
- Paid time off
Quick Apply
Inventory Control Manager
Aramark —Boston, MA
- $70,000 - $80,000 a year
- Weekends as needed
- Mid-level
- Finance
- SQL
- Disability insurance
- Health insurance
8d
Partnerships & Community Growth Manager
Motion Recruitment —Cambridge, MA
- $120,000 - $150,000 a year
- Full-time
- Remote
- Writing skills
- Quality control
- US work authorization
5d
Director of Guest Experience
The Newbury Boston —Boston, MA
- $105,000 - $115,000 a year
- Full-time
- 3 years
- Hotel
- Continuous improvement
2d
Senior Events Manager
Marriott International, Inc —Boston, MA
- $85,000 - $109,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Sr Workplace Experience Manager - IFM Site Lead (Onsite)
CBRE —Boston, MA
- $130,000 - $150,000 a year
- Weekends as needed
- 5 years
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
6d
Assistant Rooms Ops Manager (Front Desk)
Marriott International, Inc —Boston, MA
- $34.13 - $41.35 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
Events and Initiatives Manager
MIT —Cambridge, MA
- $83,600 - $106,420 a year
- Weekends as needed
- Hybrid work
- Mid-level
- 3 years
- University
Front Desk Manager
Hyatt Regency Boston/Cambridge —Cambridge, MA
- $80,000 - $85,000 a year
- Full-time
- Background check
- Microsoft Excel
- Inventory management
- Health insurance
- Dental insurance
Events Operations Manager
Northeastern University —Boston, MA
- $60,315.00 - $85,192.50 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
General Manager
Hersha Hospitality Management, LP —Brighton, MA
- $190,000 - $200,000 a year
- Hotel
- Mentoring
- Front desk
- Wellness program
- Commuter assistance
Guest Experience Manager
Emerson College —Boston, MA
- $66,270 - $81,200 a year
- Weekends as needed
- Hybrid work
- CPR Certification
- Google Workspace
- Microsoft Excel
- Disability insurance
- Health insurance
Guest Services Supv
Hilton Boston Back Bay —Boston, MA
- $34.20 an hour
- Full-time
- Merchandising
- Mid-level
- Hotel
Guest Experience Manager
Earls Prudential Center Boston —Boston, MA
- $50,000 - $90,000 a year
- Full-time
- Mid-level
- Databases
- 1 year
- Health insurance
- Employee discount
Catering Event Staff
Powerhouse Cafe and Catering —Woburn, MA
- $24 - $30 an hour
- 8 hour shift
- High school diploma or GED
- Ability to stand for extended periods
- Communication skills
- Flexible schedule
Quick Apply
Front Office Manager
Omni Hotels & Resorts —Boston, MA
- $70,000 - $85,000 a year
- Weekends as needed
- Mid-level
- Organizational skills
- Ability to stand for extended periods
Quick Apply
7d
Group Rooms Coordinator
Omni Hotels & Resorts —Boston, MA
- $33.18 an hour
- Full-time
- Microsoft Excel
- Sales
- Inventory management
- Health insurance
- Paid time off
Quick Apply
Dining Room Manager, Specialty Dining
Fidelity Investments —Boston, MA
- $74,000 - $141,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ServSafe
- Loan repayment program
- Health insurance

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guest experience manager jobs near burlington, ma

Assistant Human Resources Manager - New England District

Aramark -
Boston, MA

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Job Details

Full-time
$65,000 - $75,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance

Qualifications

Employee misconduct investigations
Networking event recruitment
Confidential information handling
Employee grievance management
Caseload management
Leave management
Workplace dispute resolution
HR legal compliance
Research
Mid-level
Bachelor's degree
Internal employee customer service
Human Resource Management
Staff policy implementation
Employee relations management
Employment law in talent management
Productivity software
Human Resources
Data collection
HR business partner employee support
Bachelor's degree in Human Resource Management
2 years
Communication skills
Service level agreement (SLA) management

Full Job Description

Job Description

Aramark Sports & Entertainment is seeking an Assistant Human Resources Manager for our New England District which includes Fenway Park, House of Blues, MGM Music Hall and Jet Blue Park. This position is onsite and will be based out of Fenway Park in Boston, MA.

The Assistant Human Resource Manager is responsible for providing support to managers and employees regarding HR policies and practices, researching and/or investigating concerns, and making recommendations that promote positive employee relations. The main area of responsibility is to serve as a resource to management and employees in solving day-to-day workplace matters.

Schedule: This position requires flexible, full-time availability, including nights, weekends, holidays, and 25% travel to Jet Blue Park, Fort Myers, FL.

Compensation Data

COMPENSATION: The Salaried rate for this position is $65,000.00 to $75,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

? Resolve general employee relations issues; provide direction and recommendations to all levels of leadership, ensure fairness and consistency of policy and practice.
? Provide consultation to managers on policies and compliance regarding employment-related matters.
? Investigate and resolve employee complaints, issues, and concerns regarding employment practices originating from the employee hotline and other sources.
? Conduct interviews and prepare relevant documentation using investigation guidelines.
? Recommend appropriate resolution of complaints, develop action plans, and follow up to ensure completion.
? Interact with internal (COs, Field HR) and external resources (vendors) to acquire needed information to lead work to completion.
? Coordinate all leave of absence cases to include general administration, comprehensive case management, and compliance with all related policies and employment laws.
? Review dashboard metrics daily to optimize efficiency and ensure work is completed in accordance with service level agreements (SLAs).
? Responsible for participating in regional job fairs for hourly vacancies; engage in-person and online with prospective candidates.

This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Qualifications

? 2 + years of experience in employee relations or related experience
? Bachelor?s degree in HR or a equivalent experience required
? Strong written and verbal communication skills; able to communicate with tact and diplomacy
? Ability to influence others on policies, practices, and procedure
? Effective at capturing and synthesizing information from multiple parties
? Solid understanding of employment laws
? Ability to handle sensitive and highly personal information daily and maintain confidentiality in a mature and insightful manner
? Proficient in Microsoft Office and experience with case management technology preferred

Experience working in a union environment is preferred

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Apply Now

Refine Your Search

guest experience manager jobs in burlington, ma

Assistant Human Resources Manager - New England District

Premium Club Manager, TD Garden

Server

Inventory Control Manager

Partnerships & Community Growth Manager

Director of Guest Experience

Senior Events Manager

Sr Workplace Experience Manager - IFM Site Lead (Onsite)

Assistant Rooms Ops Manager (Front Desk)

Events and Initiatives Manager

Front Desk Manager

Events Operations Manager

General Manager

Guest Experience Manager

Guest Services Supv

Guest Experience Manager

Catering Event Staff

Front Office Manager

Group Rooms Coordinator

Dining Room Manager, Specialty Dining

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