Top 245 Customer relations representative Jobs in Burlington Ma

Director of Communications
Massachusetts Health Connector —Boston, MA
- $145,000 - $160,000 a year
- Weekends as needed
- Hybrid work
- 7 years
- Research
- Office
- Paid parental leave
- Health insurance
Quick Apply
6d
Property Manager - Graduate Junction
American Campus Communities —Cambridge, MA
- $90,000 a year
- Full-time
- Residential
- 3 years
- Bachelor's degree
- Paid parental leave
- Health savings account
Quick Apply
11d
Drywall Estimator II
Performance Contracting —Boston, MA
- $86,000 - $126,000 a year
- Full-time
- Background check
- Microsoft Excel
- Customer service
- AD&D insurance
- Paid holidays
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Hybrid Veterinary Technician / Customer Service Representative (CSR) - (full-time)
Framingham Animal Hospital —Framingham, MA
- $18 - $26 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Profit sharing
- Continuing education credits
Quick Apply
1d
Human Resources Manager
Materion Newton Inc. —Newton, MA
- $108,900 - $148,470 a year
- Full-time
- 5 years
- Bachelor's degree
- Continuous improvement
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Assistant Property Manager
Resource Options Inc. —Boston, MA
- $80,000 - $95,000 a year
- Pass drug screening
- Mid-level
- Residential
Quick Apply
Leasing Manager - Malden Square
Simpson Housing LLLP —Malden, MA
- $22.73 - $30.69 an hour
- Weekends as needed
- Mid-level
- Office
- 3 years
- AD&D insurance
- Paid holidays
Rapid Deployment Representative
Inizio Engage —Boston, MA
- $63,000 - $117,000 a year
- Full-time
- Background check
- Clean driving record
- Research
- Paid parental leave
- Paid holidays
3d
Quality Manager Plastics Industry
Randstad —Hudson, NH
- $120,000 - $140,000 a year
- Engineering
- No degree
- Experience equivalent to degree accepted
- AD&D insurance
- Disability insurance
Quick Apply
11d
Showroom Sales Representative
Yale Appliance —Dorchester, MA
- $85,000 - $100,000 a year
- Full-time
- Sales
- Customer service
- Criminal background check
- Profit sharing
- Health savings account
Quick Apply
8d
Social Worker
The Rehabilitation & Nursing Center at Everett —Everett, MA
- $80,000 a year
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Senior C/C++ Software Development Engineer
Raytheon —Tewksbury, MA
- $86,800 - $165,200 a year
- Full-time
- 5 years
- System design
- Senior level
- Paid holidays
- Disability insurance
7d
Scanner Operator
Databank IMX —Canton, MA
- Full-time
- Background check
- English
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Branch Manager, AVP
Bank of Canton —Randolph, MA
- $90,000 - $110,000 a year
- Full-time
- Merchandising
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
12h
Representative, Health Plan Provider Relations
Molina Healthcare, Inc. —Waltham, MA
- $22.81 - $44.49 an hour
- Full-time
- Medical office experience
- Mid-level
- Training & development
- Health insurance
11d
Customer Service Representative
Window World of Boston —Burlington, MA
- $22 - $23 an hour
- Full-time
- Office
- Residential
- Entry level
Quick Apply
Representative, Health Plan Provider Relations
Molina Healthcare —Boston, MA
- $22.81 - $44.49 an hour
- Full-time
- Medical office experience
- Mid-level
- Training & development
- Health insurance
11d
Administrative Assistant (0.8 FTE) & Special Education (0.2 FTE) - School Year
Andover Public Schools —Andover, MA
- $30.17 - $40.11 an hour
- Full-time
- High school
- Word processing
- Office
- Paid time off
6d
Customer Care Representative
TruNorth Bank —Peabody, MA
- $25 - $26 an hour
- Extended hours
- High school diploma or GED
- Organizational skills
- 1 year
Fares Call Center Representative
LinQ Global Group —Quincy, MA
- Contract
- Spanish
- Writing skills
- English

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Director of Communications

Massachusetts Health Connector
Boston, MA

Quick Apply

Job Details

Full-time
$145,000 - $160,000 a year
6 days ago

Benefits

Paid parental leave
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Confidential information handling
Journalism
Health insurance
Bachelor's degree
Journalism
Media relations
Communication skills

Full Job Description

The Massachusetts Health Connector is seeking a Director of Communications to join our Policy department. The Director of Communications is responsible for crafting and leading the Health Connector’s strategy on how it publicly communicates and elevates its mission, brand, and impact on individuals, small businesses, and the public in Massachusetts. The Director leads the agency’s press and media relations strategy as well as its marketing strategy and is responsible for developing content for and supporting the agency and agency leadership participating in external and public-facing events to ensure consistency across engagements. This work must be done in an intentional manner that speaks to the diverse populations who benefit from the Health Connector and the broader Massachusetts public.

The Director of Communications will report to the Chief of Policy.

Key Responsibilities

Create and implement the Health Connector’s overall external-facing communication strategy, in service of (1) increasing and maintaining enrollment into Health Connector coverage and (2) ensuring broad public awareness of the Health Connector’s mission of ensuring maximum health coverage across the Commonwealth’s residents
Serve as a thought leader and primary designer and executer of the organization’s external communications strategy, brand and public relations work, including as the agency’s spokesperson
Staff the Executive Director and other agency leaders as appropriate in preparing for and engaging in public-facing events (e.g., with media, speaking events, etc.)
Design and oversee marketing activities, including managing external marketing vendors and contracts, with an eye on targeting the diverse communities served by the Health Connector
Identify new and effective media opportunities to further visibility of the agency’s mission, brand, and public interest priorities and to maximize awareness and enrollment among eligible individuals
Draft and edit/oversee press releases, press and other media responses, public presentations, and talking points
Lead the agency’s public-facing digital communications strategy, including social media, online campaigns, and public messaging across digital channels, in partnership with teams responsible for website operations, customer experience, accessibility, and technology.
Develop, implement, and manage to short- and long-term plans and budgets for marketing and media
Coordinate special events, press conferences, and public engagement opportunities highlighting the Health Connector's accomplishments, goals, and messages
Manage earned media opportunities, both proactive and reactive and often done in partnership with other stakeholder groups
Coordinate interaction, when appropriate, between the media and the Executive Director and/or other staff members
Counsel the Executive Director and senior management team related to external communications, with a focus on media and public relations
Supervise communications and marketing staff
Work closely with internal cross-functional teams and provide strategic support for a wide range of stakeholders, including carriers, advocates, government officials and other health care entities
Analyze all media coverage of the organization and industry peers
Work with communications teams from peer state agencies to coordinate messages related to the Commonwealth’s health coverage priorities and topics related to health care reform
Other duties as assigned.

Experience and Qualifications

Bachelor’s degree required
Minimum of 7 years of experience with media relations, journalism, and written communication required
Knowledge of public policy and/or health insurance strongly preferred
Excellent written and verbal communication skills, outstanding interpersonal skills and ability to create and manage effective professional working relationships required
Must be organized, detail-oriented, and proactive in maintaining key data points, messaging materials, and contract materials
Has the ability and feels comfortable working with diverse stakeholder groups
Energetic about remaining informed about the latest research, best practices, and innovations in the field of public interest communications and public engagement strategies, and how to incorporate them into evolving, cutting-edge strategies for the Health Connector as a public-facing entity
Must be able to appropriately handle confidential information and materials
Must be able to anticipate executive team and media needs, and consistently exercise sound judgement as a representative of a public organization

If interested

Send cover letter and resume to [email protected]

Salary

$145,000 to $160,000/year

Please Note

Due to the requirement of 268A, please complete the Applicant Disclosure Form and return it with your application.
All Health Connector employees are required to provide satisfactory proof of eligibility to work in the United States
The Health Connector is operating on a hybrid work arrangement with 2 days in the downtown Boston office and 3 days working from home.
Employee may be requested to work an extended day and weekends to meet deadlines.

About the Health Connector

The Commonwealth Health Insurance Connector Authority (Massachusetts Health Connector) is an independent public authority serving as the Affordable Care Act (ACA)-compliant Marketplace for the Commonwealth. The organization is charged with providing subsidized and unsubsidized health insurance to individuals and small employers. The Health Connector also oversees policy development related to health care reform under both state and federal laws, as well as conducting public education and outreach about health care reform and coverage opportunities.

The Health Connector is an equal-opportunity employer that values diversity as a vital characteristic of its workforce. We consider qualified applicants without regard to race, color, religion, gender, sexual identity, gender identity, national origin, or disability.

Pay: $145,000.00 - $160,000.00 per year

Benefits:

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid parental leave
Paid time off
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Experience:

media relations, journalism, and written communication: 7 years (Required)
Public Health: 1 year (Preferred)

Ability to Commute:

Boston, MA 02108 (Required)

Work Location: Hybrid remote in Boston, MA 02108

Quick Apply

Refine Your Search

customer relations representative jobs in burlington ma

Director of Communications

Property Manager - Graduate Junction

Drywall Estimator II

Hybrid Veterinary Technician / Customer Service Representative (CSR) - (full-time)

Human Resources Manager

Assistant Property Manager

Leasing Manager - Malden Square

Rapid Deployment Representative

Quality Manager Plastics Industry

Showroom Sales Representative

Social Worker

Senior C/C++ Software Development Engineer

Scanner Operator

Branch Manager, AVP

Representative, Health Plan Provider Relations

Customer Service Representative

Representative, Health Plan Provider Relations

Administrative Assistant (0.8 FTE) & Special Education (0.2 FTE) - School Year

Customer Care Representative

Fares Call Center Representative

I want to receive the latest job alert for customer relations representative in burlington ma

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