Top 77 Care coordinator Jobs in Burlington Nc

Client Care Coordinator
RestorePro Reconstruction Inc —Greensboro, NC
- $24 - $26 an hour
- Full-time
- Background check
- Heavy lifting
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
2d
Behavioral Health Coordinator Part time Every Weekend
Cone Health —Greensboro, NC
- Part-time
- CPR Certification
- BLS Certification
- Bachelor's degree
10d
Care Coordinator (Home Care Client Services & Scheduling)
Comfort Keepers —Greensboro, NC
- $41,000 - $50,000 a year
- Full-time
- Nursing
- Experience working with individuals with disabilities
- HIPAA
- Health insurance
- Paid time off
Quick Apply
Cottage Care Coordinator at Spring Arbor Greensboro
Allegro Living, LLC —Greensboro, NC
- Full-time
- RN License
- Mid-level
- Residential
Quick Apply
4d
Revenue Cycle Coordinator - Home Health
AuthoraCare Collective —Greensboro, NC
- Full-time
- Remote
- Microsoft Outlook
- Research
- Mid-level
- 403(b) matching
- Paid holidays
Quick Apply
9d
RN Case Manager Lead Wesley Long Hospital
Cone Health —Greensboro, NC
- Full-time
- Nursing
- RN License
- Hospital
Clinical Care Coordinator for CFMC and JAHC Locations (Floater)
Compassion Health Care —Yanceyville, NC
- From $19.66 an hour
- Full-time
- Background check
- Psychiatry
- Float pool
- Health insurance
- Dental insurance
Quick Apply
Medical Esthetician /Treatment Coordinator - Greensboro
Allure Medical —Greensboro, NC
- From $25 an hour
- 8 hour shift
- Surgery
- Sales
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
HCBS Qualified Professional, Day Treatment
Youth Haven Services —Reidsville, NC
- Full-time
- Classroom
- Mid-level
- Driver's License
- AD&D insurance
- Dental insurance
Quick Apply
Transition & Housing RN (Alamance County, NC)
Vaya Health —Burlington, NC
- $68,033.34 - $88,443.35 a year
- Full-time
- Remote
- Nursing
- RN License
- Research
Veterinary Nurse Assistant/ Client Care Coordinator
Truss Vet- Veterinary Urgent Care —Greensboro, NC
- Full-time
- Entry level
- Disability insurance
- Health insurance
MH/SA Adult Qualified Professional
United Quest Care Services LLC —Greensboro, NC
- $21 - $23 an hour
- Full-time
- Hybrid work
- Bilingual
- OSHA
- Hospital
- Health insurance
- Paid time off
Quick Apply
Tailored Care Management Supervisor
DAYMARK RECOVERY SERVICES INC —Greensboro, NC
- $57,000 - $62,000 a year
- LMFT
- Addiction Medicine
- RN License
- Paid holidays
- Disability insurance
Quick Apply
Patient Navigator - Greensboro, NC
HALO CENTERS LLC —Greensboro, NC
- $25 - $32 an hour
- Full-time
- BLS Certification
- Clinic experience
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Integrated Care Coordinator
HEALTH CONNECT AMERICA, INC —Greensboro, NC
- Full-time
- Vital signs
- Mid-level
- Clinic
- Health savings account
- Paid holidays
Quick Apply
ARMC RN Specialty Coordinator - Behavioral Health
Cone Health —Burlington, NC
- Full-time
- CPR Certification
- Nursing
- RN License
Diversion Specialist - QP (Rowan/Alamance/Guilford Co., NC)
Vaya Health —Burlington, NC
- $46,302.35 - $60,193.06 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
10d
RN Specialty Coordinator - Behavioral Health
Cone Health —Burlington, NC
- Night shift
- CPR Certification
- Nursing
- RN License
5d
Customer Service Certified Nurse Assistant Ambassador
Blumenthal Health & Rehabilitation Center —Greensboro, NC
- $17.50 - $19.25 an hour
- Full-time
- Skilled nursing facility
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
RN Care Manager Complex Care Management
Cone Health —Greensboro, NC
- Hybrid work
- Nursing
- RN License
- Bachelor of Science

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Client Care Coordinator

RestorePro Reconstruction Inc -
Greensboro, NC

Quick Apply

Job Details

Full-time
$24 - $26 an hour
2 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
401(k) 4% Match
Vision insurance
401(k) matching
Paid sick time

Qualifications

Project team coordination
Customer records maintenance
Record keeping
Sales contract management
Customer relationship building
Email customer support
Heavy lifting
Accounts receivable management
Sales transaction processing
Project documentation
Phone communication
Operations coordination
Sales order data entry
In-person customer service
Filing
Client file management
NetSuite
Mid-level
High school diploma or GED
Managing clients in a customer support role
Client database systems
Invoice payment processing
Analysis skills
Compliance documentation
Sales management systems proficiency
Data verification
Lead Tracking
Progress management
Telephone systems
Customer information system software

Full Job Description

RestorePro is a busy full-service Disaster Restoration Company looking for an experienced Customer Care Coordinator to join our Greensboro, NC team.

We specialize in restoring residential and commercial properties after emergency situations caused by water damage, flood damage, mold damage, fire/smoke damage, and biohazard/trauma events.

At RestorePro Reconstruction you’ll find not just a job, but a career with purpose and growth. If you’re looking for a place where your contributions are valued, your career is supported, and your work makes a difference, we would love to have you on our team.

Summary:

The Client Care Coordinator is responsible for consistent communication with our clients (property owners or agents), providing updates on the status of the project & the next steps. In addition, help guide customers through the insurance loss process. This is a high-volume call role, requiring both incoming and outgoing calls daily. Additionally, the Coordinator oversees file compliance, provides administrative support to managers, handles the generation and submission of invoicing clients.

Key Responsibilities:

Qualify jobs on intake and entering all information possible/available into HubSpot (job management software)
Send Introduction C3 email with contact information for each new lead entered in NetSuite.
Create/Update Work Breakdown Structure (WBS) for all projects.
Create Sales Order to match WBS and ensure all information including activity codes are accurate on sales order.
Ensures all relevant dates, notes, photos, and documents are in NetSuite.
Send out all Project Manager assignments with necessary information.
Client Care Check-In Calls - ensure consistent communication with the customers weekly. Responsible for obtaining verification of work progress/completion and gauging the customer's satisfaction.
Follow up on all after-hour existing customer calls and ensure all notes are entered into NetSuite.
File liens on accounts and complete Lien Waivers for Commercial Properties
Set action items for self and Project Manager in contact with the client.
Create contracts and submit them to customers through third-party systems such as Encircle and PandaDoc.
Ensure all proper documentation is provided prior to final invoice projects.
Create invoices in NetSuite and submit them to clients.
Ensure notes are entered into all open jobs, contacting relevant participants, and escalating to the department manager as required.
Support Collections Management as needed with the A/R and Project Manager teams.

Process customer payments via payment portal and notify A/R Manager of all payments with transaction number included.
Collect and document collection of the insurance deductible.
Ensure 50% of estimated project value is collected before the job is started on non-insurance work or appropriate owner approval is documented.
Create draw schedules as needed.
Ensure the timely invoicing of all jobs as outlined by compliance tasks.
Escalate any reconstruction job to management where the billing packet has become past due.
Ensure attendance of Weekly WIP Meetings with Operations Team
All other duties as assigned.

Qualifications and Skills:

Customer Service oriented
Team oriented
Strong Communication Skills
Effective time management
Analytical

Problem Solving
Technical Skills
Interpersonal
Attention to Detail
Dependable
Proactive
Effective Multitasking

Requirements:

Must be able to pass a background check
Must be able to pass a drug screen

Education:

High School, GED, or Equivalent.

Physical Requirements/Working Conditions:

The majority of the role will involve sitting at a desk or workstation for extended periods while handling tasks such as answering phone calls, responding to emails, and updating client information.
Frequent use of a computer and keyboard for data entry, client communication, and record-keeping. This may involve repetitive hand motions and extended periods of typing or using a mouse.
While the role generally does not involve heavy lifting, there may be occasional light lifting (up to 20 pounds)

Work Environment:

Client Care Coordinators work in an office environment. The work may be performed at a desk or workstation, interacting with clients and colleagues via phone, email, or in person.
The role requires regular interaction with clients over the phone, or virtually. Strong communication skills are crucial for handling inquiries, providing information, and resolving concerns.
Client Care Coordinators often work closely with other departments, including sales and operations. Collaborate to ensure the client’s needs are met and ensure smooth coordination between teams.
The work environment can be fast-paced, with frequent changes in priorities, particularly in response to client requests, urgent situations, or deadlines. Multitasking and adaptability are essential.
The role often requires the use of technology, including Customer Relationship Management (CRM) systems, scheduling software, email, and phone systems to coordinate client care. Comfort with various office tools and software is important.

Salary: $24.00-$26.00

Benefits:

Medical, dental, and vision insurance
401k with up to 4% company match
Paid Vacation time
Paid Sick time
6 paid holidays annually, 1 floating holiday
Weekly pay

Quick Apply

Refine Your Search

care coordinator jobs in burlington nc

Client Care Coordinator

Behavioral Health Coordinator Part time Every Weekend

Care Coordinator (Home Care Client Services & Scheduling)

Cottage Care Coordinator at Spring Arbor Greensboro

Revenue Cycle Coordinator - Home Health

RN Case Manager Lead Wesley Long Hospital

Clinical Care Coordinator for CFMC and JAHC Locations (Floater)

Medical Esthetician /Treatment Coordinator - Greensboro

HCBS Qualified Professional, Day Treatment

Transition & Housing RN (Alamance County, NC)

Veterinary Nurse Assistant/ Client Care Coordinator

MH/SA Adult Qualified Professional

Tailored Care Management Supervisor

Patient Navigator - Greensboro, NC

Integrated Care Coordinator

ARMC RN Specialty Coordinator - Behavioral Health

Diversion Specialist - QP (Rowan/Alamance/Guilford Co., NC)

RN Specialty Coordinator - Behavioral Health

Customer Service Certified Nurse Assistant Ambassador

RN Care Manager Complex Care Management

I want to receive the latest job alert for care coordinator in burlington nc

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