Top 1917 Member services representative Jobs in Burnsville, Mn

Patient Financial Services Customer Service Representative
Fairview Health Services —Saint Paul, MN
- $22.96 - $32.42 an hour
- Full-time
- Remote
- Medical office experience
- Mid-level
- Associate's degree
- Work from home
3d
Representative Contact Center
RIDGEVIEW MEDICAL CENTER —Chaska, MN
- $20.68 - $28.93 an hour
- Part-time
- Remote
- Computer literacy
- Basic math
- English
Quick Apply
12d
Maintenance Supervisor
Confidential —Minneapolis, MN
- $25 - $30 an hour
- Overtime
- Background check
- Ability to walk for extended periods
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
RN, AL Director (LALD SPONSORED)
Illuminus —Chaska, MN
- $87,817.60 - $109,366.40 a year
- Full-time
- Management
- RN License
- Recruiting
Quick Apply
Transit Bus Driver
Transdev —Burnsville, MN
- $26.80 - $28.80 an hour
- Full-time
- Background check
- Customer service
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
Sales Representative
Sonja Lhotka Insurance Services Inc - State Farm Insurance —West Saint Paul, MN
- $38,000 - $80,000 a year
- Full-time
- Sales
- Customer service
- Office
- Paid time off
- 401(k) matching
Quick Apply
3d
Business Development Representative
ChromebookParts.com —Saint Paul, MN
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Business development
- Health savings account
- Paid holidays
Quick Apply
Technical Support & Sales
QA1 Precision Products —Lakeville, MN
- $53,000 - $63,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
5d
Associate Recruiter
Award Staffing —Edina, MN
- $40,000 - $44,000 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Outlook
- Health savings account
- Disability insurance
Quick Apply
Warehouse Supervisor/Worker
W.D. Forbes Company, Inc. —Minneapolis, MN
- $36 - $37 an hour
- Full-time
- Customer service
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Medical Coder/Biller
SFM Mutual Insurance Company —Bloomington, MN
- $26.09 - $40.18 an hour
- Full-time
- Hybrid work
- Nursing
- Ability to walk for extended periods
- Basic math
- Paid parental leave
- Health savings account
2d
Senior Accountant
Native American Community Clinic —Minneapolis, MN
- $68,000 - $94,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Private Duty Nurse
Amivie CustomCare —Inver Grove Heights, MN
- $39 - $44 an hour
- Nursing
- Current TB test
- RN License
Field Service Technician - Minneapolis MN - Weekends Required!
CASH DEPOT LTD —Minnesota
- $55,000 - $65,000 a year
- Weekends as needed
- Clean driving record
- High school diploma or GED
- Ability to lift 50 pounds
- Profit sharing
- Paid holidays
Quick Apply
High-Energy Sales Representative
Pettis Painting —Farmington, MN
- $80,000 - $150,000 a year
- Email
- Background check
- Clean driving record
- Sales
- Paid training
- Employee discount
Quick Apply
Transition Coordinator
The Phoenix Residence —Saint Paul, MN
- From $23 an hour
- Temporary
- Background check
- Clean driving record
- Writing skills
- Paid training
- Health insurance
Quick Apply
2d
Inside Sales Associate
Rheem Manufacturing —Minneapolis, MN
- Full-time
- Ability to lift 50 pounds
- Conflict management
- Warehouse
Quick Apply
Intrathecal Pain Pump (Infusion) RN
NURA, PLLC —Edina, MN
- $40 - $45 an hour
- Part-time
- Nursing
- RN License
- BLS Certification
Quick Apply
12d
Behavioral Health Practitioner I - Mpls, Fridley, Bloomington
Touchstone Mental Health —Minneapolis, MN
- From $22 an hour
- Overnight shift
- Psychology
- Social Work
- 1 year
Quick Apply
1d
Health Insurance Sales Reps
Insight Global —Bloomington, MN
- $20 - $25 an hour
- Full-time
- Mid-level
- Computer skills
- In-person
- Health savings account
- Health insurance
Quick Apply
12d

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member services representative jobs near burnsville, mn

Patient Financial Services Customer Service Representative

Fairview Health Services -
Saint Paul, MN

Apply Now

Job Details

Full-time
$22.96 - $32.42 an hour
3 days ago

Benefits

Work from home

Qualifications

Data integrity assurance
Managing customer accounts
Health insurance co-pays
Patient question and concern management
Account maintenance
Data validation techniques
Maintaining patient confidentiality
Medical office experience
Regulatory compliance
Health insurance customer support
Mid-level
Incident Escalation
Patient financial aid assistance
Financial issue resolution
Data integrity and documentation
Health information data integrity
Debt collection payment plan
Financial counseling
Vendor communication
Financial needs assessment
Insurance provider collaboration
Bad debt management
Billing issue inquiries
Case referral
Handling account queries
Associate's degree
Medical billing regulations compliance
Escalation handling
2 years
Medical debt collection accounts

Full Job Description

Responsibilities/Job Description:

Fairview is looking to add a Patient Financial Services Customer Service Representative to our team. This is a full-time, benefit-eligible position that works Monday through Thursday from 9:00 a.m. to 5:30 p.m. and Fridays from 8:00 a.m. to 4:30 p.m. Following the completion of training, team members work from home while remaining closely connected with their team and leadership. The ideal candidate will have previous customer service and call center experience, knowledge of medical billing, and experience processing patient payments while providing exceptional customer service.

This position is responsible for providing Fairview patients with an understanding of the billing and insurance processing of their healthcare services through the inbound call center. The CSC Representative will counsel patients on financial solutions available to them either through direct payments, payment plans, or screening for qualification for assistance programs. The CSC Representative will manage both hospital and physician accounts in all systems and understand in depth the Registration, Hospital Billing, and Clinic Billing functions that are necessary to resolve accounts. They will also be well-versed in collection practices, understanding of the Attorney General Requirements, and able to liaison with bad debt vendors when needed. They will have detailed knowledge of the functions within the Revenue Cycle and how they interact in the life of a patient account.

Responsibilities

Maintains the best practice routine per department guidelines:
Handle calls presented to CSC through the automated call distribution system accurately and efficiently.
Work independently in problem solving with patients regarding their accounts in both hospital and clinic billing situations. Counsel the patient on the complexity of the interdependency between hospital and physician billing within the patient’s continuity of care.
Able to handle each call with compassion, service, dignity and integrity in mind as aligned with MHealth Fairview's values
Timely processing of patient/insurance requests for follow-up of payment research, checking charges, coding review, insurance processing concerns, etc.
Identifies when callers need to be referred to insurance specialist or escalation staff for further assistance.
Notifies patient and/or guarantor of self-pay balances co-pays/deductible/coinsurance, etc.
Understands and adheres to Revenue Cycle’s Escalation Policy.
Contributes to the process or enablement of collection of expected payment.
Meet department goals and maintain productivity while working remotely.
Manage accuracy of accounts to ensure appropriate billing and compliance with patient privacy and data integrity:
Timely and accurate work
Verifies insurance benefits to maximize reimbursement.
Assists customers regarding billing questions and ensures appropriate resolution of problems. Explain and interpret eligibility rules and regulations or identify other resources available for financial assistance. Identify patients who may be eligible for financial exceptions. Keep updated on changes with regulatory issues.
Validate patient data is accurate and authorization is in place to provide information.
Uninsured accounts reviewed and managed to include validation that uninsured discounts have been appropriately applied, and all payment sources available to the patient have been explored.
Bad debt management of accounts and interactions with vendors.
Counsel patients throughout the collection process on solutions available to them for account resolution.
Problem solves with vendors and patients on reasonable resolutions.
Identify patients with financial need.

Required Qualifications

2 years customer service experience
This individual should have strong interest in learning new IS systems (PASS, Deloitte overlay system, Healthworks, etc.) as well as the ability to work independently

Preferred Qualifications

Associate of Arts
2 years in healthcare customer service
3 years experience in a hospital or clinic business office
Previous call center experience

Qualifications: $22.96- $32.42 Hourly

Apply Now

Refine Your Search

member services representative jobs in burnsville, mn

Patient Financial Services Customer Service Representative

Representative Contact Center

Maintenance Supervisor

RN, AL Director (LALD SPONSORED)

Transit Bus Driver

Sales Representative

Business Development Representative

Technical Support & Sales

Associate Recruiter

Warehouse Supervisor/Worker

Medical Coder/Biller

Senior Accountant

Private Duty Nurse

Field Service Technician - Minneapolis MN - Weekends Required!

High-Energy Sales Representative

Transition Coordinator

Inside Sales Associate

Intrathecal Pain Pump (Infusion) RN

Behavioral Health Practitioner I - Mpls, Fridley, Bloomington

Health Insurance Sales Reps

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