Top 279 Bilingual customer service associate Jobs in Cactus Az

Customer Experience Advocate I-Bilingual
GM Financial —Chandler, AZ
- $22 an hour
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Tuition reimbursement
- 401(k) matching
2d
Associate Team Lead - Entry-Level
Alpha The Agency —Scottsdale, AZ
- $55,000 - $70,000 a year
- Full-time
- Spanish
- English
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Customer Service Analyst
CornerStone Staffing —Tempe, AZ
- $27 - $30 an hour
- Weekends as needed
- Bilingual
- Background check
- Microsoft Excel
Quick Apply
9d
Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Tempe) | 2026
WTW —Tempe, AZ
- $18.50 - $19.25 an hour
- Overtime
- Remote
- Spanish
- HIPAA
- English
- Paid training
- Work from home
Quick Apply
Bilingual Outbound Enrollment Specialist
Pomelo Care —Phoenix, AZ
- $21.63 - $26.44 an hour
- Overtime
- Remote
- Spanish
- English
- Children
- Paid parental leave
- Health savings account
Bi-lingual Pharmacy Tech Support/Call Center Rep (Remote Work from Home)
IQVIA —Phoenix, AZ
- $18 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
- Work from home
8d
Bilingual Customer Support Representative
Koalafi —Phoenix, AZ
- $22 an hour
- Weekends as needed
- Remote
- Microsoft Excel
- Writing skills
- Communication skills
- Commuter assistance
- Paid holidays
Quick Apply
4d
In-Office Customer Service Rep
Medical Transportation Management (MTM, Inc.) —Phoenix, AZ
- $19 - $22 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Outlook
- Mileage reimbursement
- Paid holidays
Quick Apply
Provider Services Call Center Agent
State of Arizona —Phoenix, AZ
- $36,608 a year
- Full-time
- Remote
- Background check
- Spanish
- Writing skills
- Paid parental leave
- Paid holidays
1d
Contact Center Representative
Systems Integration, Inc. —Phoenix, AZ
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Implementation Specialist I / Client Onboarding
ADP —Tempe, AZ
- $22.50 - $24.50 an hour
- Overtime
- Hybrid work
- Spanish
- Writing skills
- No experience needed
- Health insurance
- Paid time off
Fraud Client Services Representative - Bilingual Spanish Required
Bank of America —Phoenix, AZ
- Weekends as needed
- Spanish
- Computer literacy
- English
CSR-Family Practice-Glendale (Mon-Fri, 11 AM - 8 PM)
MOUNTAIN PARK HEALTH CENTER —Glendale, AZ
- Monday to Friday
- Spanish
- English
- High school diploma or GED
Customer Service Representative - English and Spanish Speaking
Transit Technologies —Phoenix, AZ
- $18.00 - $20.55 an hour
- Full-time
- Spanish
- English
- Office
- Paid holidays
- Health insurance
Quick Apply
Insurance Service Associate - Remote
CSAA Insurance Services, Inc. —Phoenix, AZ
- $21.38 - $28.42 an hour
- Full-time
- Remote
- Spanish
- Computer literacy
- Windows
- On-the-job training
- Work from home
8d
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Phoenix, AZ
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
10d
Customer Advocate Phone Specialist (Bilingual Traditional Mandarin/English) - Hybrid
Blue Cross Blue Shield of Arizona —Phoenix, AZ
- $20.50 an hour
- Urgently hiring
- Computer literacy
- Medical office experience
- English
- Paid holidays
- Health insurance
5d
Customer Success Rep I - Hybrid AZ/NJ/OH/FL
4 Over llc —Phoenix, AZ
- $18 - $19 an hour
- 8 hour shift
- Hybrid work
- Spanish
- English
- Microsoft Office
- AD&D insurance
- Paid holidays
Quick Apply
Bilingual Call Center Associate
Arizona Central Credit Union —Phoenix, AZ
- $21 - $22 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
Quick Apply
1d
Bilingual/Non-Bilingual Customer Service Representative - PDCC
American Family Insurance —Phoenix, AZ
- $25.00 - $31.88 an hour
- Full-time
- Writing skills
- Research
- Mid-level
- Paid holidays
- Loan repayment program

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Customer Experience Advocate I-Bilingual

GM Financial -
Chandler, AZ

Apply Now

Job Details

Full-time
$22 an hour
2 days ago

Benefits

Tuition reimbursement
401(k) matching

Qualifications

Vendor relationship building
Customer communication
Employee relationship building
High school diploma or GED

Full Job Description

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

This position will be posted until filled.

About the role:

In this role you will:

Provide remarkable service within any CX servicing channel to impact customer retention and loyalty strategies to create customers for life
Capture and deliver a high level of service by gathering, processing, consolidating, and analyzing data to promote brand loyalty and increase retention for the GM and GMF brands
Monitor and maintain a closed loop feedback process to ensure that all customer requests and expectations are exceeded
Establish open communication and build professional relationships with other departments/segments and external vendors, especially Payment Services, Titles/PDP, and Account Services, in an effort to enhance the customer experience and secure customer and dealer loyalty
Perform account management of complex and high exposure accounts to support customer retention
Service accounts through inbound and outbound channels to ensure service levels, account resolution, and timely processing of customer requests
Schedule the appropriate account follow up to ensure customer expectations are met and the highest level of satisfaction is delivered
Demonstrate a high degree of professional decorum to represent GMF and GM in a positive manner
Manage assigned accounts while promoting a positive brand image and customer loyalty
Execute triage account management protocol to deliver immediate resolution to highly complex accounts while promoting first/second call resolution
Champion delivering a WOW customer experience to customers, dealers, peers, and various business partners
Execute specialty team processes and strategies as assigned by CX leadership
Proactively support goals and objectives that positively impact GM Financial's strategic alignment to create a customer for life and promote GMF mobility objectives

What makes You an ideal candidate?

Knowledge and Skills

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
Advanced knowledge and understanding of GM Financial accounts, policy, and procedures
Must embrace company principles and demonstrate understanding of GM Financial's and CXO’s culture
Influences customers and dealers through selling, collecting, promoting and educating
Excellent written and verbal communication skills to interact customer, dealers, team members, senior management, vendors, and external business partners
Demonstrate active listening skills and the ability to probe utilizing opening ended questions to uncover customers and dealers stated and unstated needs
Strong analytical and problem solving skills
Ability to make independent decisions and use sound judgment in relation to the handling of high exposure accounts
Proactively manage time while balancing assigned accounts/tasks with minimal supervision
Strong ability to prioritize multiple and competing duties while delivering a WOW customer and/or dealer experience
Strong ability to navigate and use multiple applications/systems effectively to resolve high-profile and highly complex customer and/or dealer requests or inquiries
Proven interpersonal skills with a high degree of professionalism and the ability to interact with customers, dealers, leaders, peers, and senior management
Proven ability to analyze and use sound judgment to provide the best option to resolve highly complex account issues for customers, dealers, and/or external business partners
Strong focus on providing quality service to internal and external customers

Additional Knowledge and Skills

Working effectively within an AI enabled environment:

Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
Skills in evaluating AI outputs for accuracy, compliance, and bias
Experience integrating AI into workflows to improve efficiency or insights
Familiarity with AI assisted research, summarization, and content generation

Work Experience & Education

0-2 years of customer service experience preferred
High School Diploma or equivalent required

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation: $22/hr plus bilingual differential.

Work Life Balance: Flexible hybrid work environment, 2-days a week in office.

NOTE: We are unable to consider candidates who require visa sponsorship for this position

This position is not open to agency submissions

#GMFJobs #LI-Hybrid #LI-AW2

Apply Now

Refine Your Search

bilingual customer service associate jobs in cactus az

Customer Experience Advocate I-Bilingual

Associate Team Lead - Entry-Level

Customer Service Analyst

Benefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Tempe) | 2026

Bilingual Outbound Enrollment Specialist

Bi-lingual Pharmacy Tech Support/Call Center Rep (Remote Work from Home)

Bilingual Customer Support Representative

In-Office Customer Service Rep

Provider Services Call Center Agent

Contact Center Representative

Implementation Specialist I / Client Onboarding

Fraud Client Services Representative - Bilingual Spanish Required

CSR-Family Practice-Glendale (Mon-Fri, 11 AM - 8 PM)

Customer Service Representative - English and Spanish Speaking

Insurance Service Associate - Remote

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Customer Advocate Phone Specialist (Bilingual Traditional Mandarin/English) - Hybrid

Customer Success Rep I - Hybrid AZ/NJ/OH/FL

Bilingual Call Center Associate

Bilingual/Non-Bilingual Customer Service Representative - PDCC

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