Top 233 It help desk support remote Jobs in California

Remote Service Desk Analyst or IT Technical Support Analyst
eSudo Technology Solutions —San Jose, CA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Paid holidays
- Tuition reimbursement
HELP DESK SUPPORT 3
VSolvit —Ventura, CA
- $65,000 - $80,000 a year
- Full-time
- Remote
- Computer science
- Azure
- Computer Science
- Health savings account
- Disability insurance
Quick Apply
Help Desk Support Specialist (Remote - LA Based)
Green Dot Public Schools (CA) —Los Angeles, CA
- $29.81 - $37.86 an hour
- Weekends as needed
- Remote
- Background check
- Current TB test
- Analysis skills
- AD&D insurance
- Paid holidays
12d
IT Support Technician
Multi Media LLC —Irvine, CA
- $66,000 - $80,500 a year
- Full-time
- Hybrid work
- Google Workspace
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Technician
ATI Restoration, LLC —San Diego, CA
- $24 - $32 an hour
- Mid-level
- Office
- 2 years
Quick Apply
16h
IT Help Desk Specialist
H MART —Whittier, CA
- $29 - $32 an hour
- Computer Science
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
IT Support Technician - Tier 1
VM Tech Computer Services —Chino Hills, CA
- $25 - $32 an hour
- Full-time
- Background check
- Computer science
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
IT Helpdesk Technician
Integrated Pain Management Medical Group, Inc. —Walnut Creek, CA
- $27 - $35 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
12d
IT Help Desk Support
REVOLVE —Cerritos, CA
- $24 - $28 an hour
- Full-time
- Computer science
- Computer Science
- Office
Quick Apply
4d
IT Help Desk I
Heat and Control, Inc. —Hayward, CA
- Email
- Office
- Travel
- In-person
- Paid holidays
- Health insurance
5d
MSP Senior Systems Engineer - Level III
KaufmanIT, Inc. —Irvine, CA
- $80,000 - $110,000 a year
- Weekends as needed
- Google Workspace
- Windows
- Ability to lift 50 pounds
- Health insurance
- 401(k)
Quick Apply
10d
Level 2 MSP Technician
AUTOMATES —National City, CA
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Travel
- Health insurance
- Tuition reimbursement
Quick Apply
MSP Systems Administrator - Level 2
KaufmanIT, Inc. —Irvine, CA
- $60,000 - $80,000 a year
- Weekends as needed
- Google Workspace
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
10d
IT Help Desk Technician II
Divergent —Los Angeles, CA
- $30 - $56 an hour
- Weekends as needed
- Bachelor of Science
- Mid-level
- Microsoft Office
- Paid parental leave
- Paid holidays
Quick Apply
IT Support Specialist
Scorpion Enterprises, LLC —Valencia, CA
- $55,000 - $60,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Health insurance
14h
Help Desk Representative - Information Technology
Marshall Medical Center —Placerville, CA
- $24.51 - $29.41 an hour
- Full-time
- Hospital
- Writing skills
- Mid-level
12d
Help Desk Technical Support Specialist - East Coast Hours (5am to 2pm Pacific)
myCRE, Inc —San Diego, CA
- $50,000 - $70,000 a year
- Weekends as needed
- Remote
- Mid-level
- Windows
- High school diploma or GED
- Mileage reimbursement
- Health insurance
Quick Apply
IT Analyst
Arnold & Porter —San Francisco, CA
- $74,720 - $100,000 a year
- Overtime
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
IT Support Technician
AEROMETALS INC —El Dorado Hills, CA
- $30 - $37 an hour
- Full-time
- Writing skills
- Mid-level
- Office
- Paid holidays
- Disability insurance
11d
IT Hardware Generalist
Sony Interactive Entertainment —Santa Monica, CA
- $34 - $42 an hour
- Temporary
- Mid-level
- Windows
- 3 years
- Health insurance
- Dental insurance

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it help desk support remote jobs near california

Remote Service Desk Analyst or IT Technical Support Analyst

eSudo Technology Solutions
San Jose, CA

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Tuition reimbursement
Paid time off

Qualifications

IT user and group management
Windows
Software installation
Cloud service support
Desktop (troubleshooting support)
Computer management
Azure AD
Customer support ticket management
Telecommunications headsets
Desktop administration
Ticketing system technical support
IT consulting

Full Job Description

Are You an IT Systems Administrator Who Thrives in a Collaborative, Customer-Focused Environment?

At eSudo, we’re not just solving technical issues; we’re enabling businesses to thrive. If you love working with people, tackling challenges like Microsoft 365, Secure Remote Access, and Mobile Device Management, and want to grow your skills with cutting-edge tech, we want you!

As an IT Service Desk Analyst, you’ll be part of a small, supportive team that provides personalized attention to customers. With access to excellent documentation and senior team support, you’ll deliver top-notch solutions. We offer flexibility with remote work options, opportunities for technical certifications, and a clear career advancement path.

Bring your MSP experience, your problem-solving mindset, and your passion for delivering great customer service. If this sounds like your next exciting move, apply today!

NOTE: Many candidates want to apply and work with us, you must READ and PROVIDE all the required information. Otherwise, don’t apply!

Job Description

As an IT Service Desk Analyst at eSudo, you’ll be the crucial bridge between our customers and technical teams, helping clients solve problems remotely with clarity and care. You’ll translate tech-heavy jargon into practical solutions, defuse tense situations with empathy, and ensure customers feel understood and supported. Working independently is key, but knowing when to ask for help and owning mistakes is equally valued.

We live by our core values:

Make a Positive Difference – Your work should empower others.
No Jerks Allowed – We value kindness and respect in everything we do.
Honesty Comes First – Integrity guides our actions.
Show We Care – We go the extra mile for our clients and team.

If you’re ready to grow in a collaborative environment with flexibility, career development, and a positive work culture, we’d love to hear from you!

This is a full-time position. Working hours are Monday-Friday 8 AM to 5 PM with occasional evenings. We are located in San Jose, California, USA (Pacific Time Zone).

Qualifications, and Work Experience

2-5 years of recent and verifiable experience performing analysis, installation, and technical support in a network, computer or systems administration environment.
Two (2) Experience in MSP or IT Consulting firm
Use of Ticketing system to document all service requests
2+ Years of Microsoft 365 Admin Experience
1+ Year of Entra ID / Azure AD - Join Device, Reset Password, Audit/Sign Logs, Conditional Access
3+ Years of Working Windows 10/11 setup, troubleshooting and patching

PREFERRED EXPERIENCE:

Halo PSA, ConnectWise Manage or Related Ticketing System
Ninja RMM, Kaseya RMM or ConnectWise Continuum RMM
Microsoft 365 Fundamentals (Office 365 Exam MS-900)
Microsoft Lighthouse and Intune MDM
Windows Desktop Administration
Hudu or IT Glue documentation

COMPENSATION AND BENEFITS

Competitive Salary Compensation
Paid Time Off (Sick leave)
Paid Holidays
Discretionary educational reimbursement (tuition, tests, books, and other training material)

Key Responsibilities

Proactive Listening to understand the customer issues and team member
Document all work and phone support in a ticketing system
Be Honest and Respective to others - willing to ask for help and admit when you made a mistakes
Learn and our Company Process and Culture
Develop and maintain knowledge of customer's specific business environment
Able to follow up and follow-through on customers' requests until they are resolved
Answer phones and follow-up calls with customers and new prospects.
Manage 365 Administration (sysadmin tasks) – create accounts, assign licenses, set up email, Teams and set up distribution lists
Troubleshoot Office 365 issues - Email Flow, Spam, Connectivity, Calendar
Support Windows Servers & Active Directory (User Accounts, Group Policy, File Permissions)
Troubleshoot computer connectivity issues related to a wired and wireless network
Virus, malware, and ransomware detection and removal
Work with other staff as an escalation support engineer ("team work")

Required Work Environment

Since this is remote work, the Candidate will need to have the following setup:

Dedicated work area at home or office with a quiet environment
Must have a reliable Internet connection of at least 20 Mbps upload using Ethernet Connection Cable (not wireless)
Reliable electric power or UPS battery backup
Own Win10/11 PRO (Intel i5, 16 GB RAM or faster)
Dual Monitor or large monitor (20-inch+)
Noise cancellation headset and MIC
Webcam
Willing to install Company provided software for work on PC and Mobile phone

HOW TO APPLY

Want to Join Our Team? Read This First!

We’re excited to meet the right candidate—but we’re not looking for just anyone. If you’re simply applying to every job out there, this isn’t for you.

We value teamwork, dependability, curiosity, and honesty. If that sounds like you, take the time to read carefully and complete all required steps—including submitting a short video about yourself.

Incomplete applications will not be considered. If you’re serious about joining a great team, we look forward to hearing from you!

Apply Now

Refine Your Search

it help desk support remote jobs in california

Remote Service Desk Analyst or IT Technical Support Analyst

HELP DESK SUPPORT 3

Help Desk Support Specialist (Remote - LA Based)

IT Support Technician

Help Desk Technician

IT Help Desk Specialist

IT Support Technician - Tier 1

IT Helpdesk Technician

IT Help Desk Support

IT Help Desk I

MSP Senior Systems Engineer - Level III

Level 2 MSP Technician

MSP Systems Administrator - Level 2

IT Help Desk Technician II

IT Support Specialist

Help Desk Representative - Information Technology

Help Desk Technical Support Specialist - East Coast Hours (5am to 2pm Pacific)

IT Analyst

IT Support Technician

IT Hardware Generalist

I want to receive the latest job alert for it help desk support remote in california

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Are You an IT Systems Administrator Who Thrives in a Collaborative, Customer-Focused Environment?

Job Description

Qualifications, and Work Experience

PREFERRED EXPERIENCE:

COMPENSATION AND BENEFITS

Key Responsibilities

Required Work Environment

HOW TO APPLY

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