Top 21873 Scheduling manager Jobs in California

Director of Call Center Operations (Remote)
SKIN AND CANCER INSTITUTE —California
- Up to $111,000 a year
- Email
- Remote
- HIPAA
- Microsoft Office
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
Scheduling Manager
RadNet Northern California —California
- $71,760 - $75,000 a year
- Full-time
- Remote
- Inventory management
- Mid-level
- Travel
- Health savings account
- Health insurance
3d
Supervisor, Transportation Network Management
Inland Empire Health Plan —Rancho Cucamonga, CA
- $80,059.20 - $106,059.20 a year
- Full-time
- Hybrid work
- Microsoft Word
- Mid-level
- Office
- Disability insurance
- Health insurance
Internal Medicine Physician
Providence —Mission Viejo, CA
- $265,000 - $356,553 a year
- Full-time
- Medicine
- Internal Medicine
- Clinic
- Loan forgiveness
Assistant Clinic Manager - RN
INNOVATIVE INTEGRATED HEALTH —Fresno, CA
- $115,000 - $120,000 a year
- Full-time
- CPR Certification
- Microsoft Outlook
- Patient monitoring
- Health savings account
- Health insurance
Physical Therapist Case Manager, Level 2: Home Health
21st Century Home Health Services Inc. —Alameda, CA
- $125,000 - $160,000 a year
- Choose your own hours
- CPR Certification
- Computer literacy
- BLS Certification
- Continuing education credits
- Health insurance
Quick Apply
Physical Therapist Case Manager, Level 2: Home Health (Sign on Bonus)
21st Century Home Health Services Inc. —Oakland, CA
- $125,000 - $160,000 a year
- Choose your own hours
- CPR Certification
- Computer literacy
- BLS Certification
- Continuing education credits
- Health insurance
Quick Apply
Physical Therapist Case Manager: Home Health
21st Century Home Health Services Inc. —Napa, CA
- $120,000 - $135,000 a year
- Choose your own hours
- CPR Certification
- Computer literacy
- BLS Certification
- Continuing education credits
- Health insurance
Quick Apply
Physical Therapist Case Manager: Home Health
21st Century Home Health Services Inc. —Santa Rosa, CA
- $130,000 - $150,000 a year
- Choose your own hours
- CPR Certification
- Computer literacy
- BLS Certification
- Continuing education credits
- Health insurance
Quick Apply
Intake & Outreach Manager (Registered Nurse)
Asian Health Services —San Leandro, CA
- $135,000 - $145,600 a year
- Full-time
- RN License
- BLS Certification
- Mid-level
- Commuter assistance
- Paid holidays
Quick Apply
Physical Therapist Case Manager, Level 2: Home Health
21st Century Home Health Services Inc. —Gilroy, CA
- $125,000 - $160,000 a year
- Choose your own hours
- CPR Certification
- Computer literacy
- BLS Certification
- Continuing education credits
- Health insurance
Quick Apply
Personal Injury Case Manager
Downtown LA Law Group LLP —Los Angeles, CA
- $24 - $70 an hour
- Full-time
- Mid-level
- Organizational skills
- Medical terminology
- Health insurance
- Paid time off
Quick Apply
Physical Therapist Case Manager: Home Health
21st Century Home Health Services Inc. —Ukiah, CA
- $120,000 - $135,000 a year
- Choose your own hours
- CPR Certification
- Computer literacy
- BLS Certification
- Continuing education credits
- Health insurance
Quick Apply
Physical Therapist Case Manager, Level 2: Home Health
21st Century Home Health Services Inc. —Elk Grove, CA
- $125,000 - $160,000 a year
- Choose your own hours
- CPR Certification
- Computer literacy
- BLS Certification
- Continuing education credits
- Health insurance
Quick Apply
Clinical Associate Director of Support Services
The Tenderloin Housing Clinic —San Francisco, CA
- $111,270 a year
- Full-time
- In person
- Customer service
- Licensed Clinical Social Worker
- English
Ambulance EMT Operations Manager
Essential Health —Reseda, CA
- $75,671.75 - $90,475.66 a year
- Full-time
- 5 years
- Recruiting
- Contracts
- Health insurance
- Dental insurance
Quick Apply
14d
Estimator
Mountain Cascade, Inc —Livermore, CA
- $160,000 - $200,000 a year
- Email
- Construction site
- Analysis skills
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Physical Therapist Case Manager: Home Health
21st Century Home Health Services Inc. —American Canyon, CA
- $120,000 - $135,000 a year
- Choose your own hours
- CPR Certification
- Computer literacy
- BLS Certification
- Continuing education credits
- Health insurance
Quick Apply
Assistant Manager, Pension
Directors Guild of America - Producer Pension and Health Plans —Los Angeles, CA
- $100,000 - $115,000 a year
- Full-time
- Background check
- Microsoft Excel
- Management
- Health insurance
- Dental insurance
Quick Apply
9d
Hybrid BCBA (Board Certified Behavior Analyst)
Creative Solutions for Hope —Mission Valley, CA
- $90,000 - $95,000 a year
- 8 hour shift
- Hybrid work
- Background check
- Working with individuals with developmental disabilities
- CPR Certification
- Mileage reimbursement
- Paid holidays
Quick Apply

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Director of Call Center Operations (Remote)

SKIN AND CANCER INSTITUTE -
California

Quick Apply

Job Details

Full-time
Up to $111,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Vendor relationship building
OSHA (regulatory compliance area)
Team supervision
Operational management
Spreadsheets
HIPAA
Microsoft Office
Databases
Team development
Bachelor's degree
Team training
Health information regulatory compliance
Data interpretation
Data-driven problem-solving
CRM system proficiency
Clinical confidentiality policies
AI-driven automation
Team building

Full Job Description

Join Our Team at Skin and Cancer Institute!

Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!

Why Join Us?

At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact.

Summary of Position

Work Category: Full-time, Exempt, Mon-Fri 8AM-5PM PST

The Director of Call Center Operations is a strategic and hands-on leader positioned to scale our centralized call center and patient access operations across a growing, multi-state dermatology and surgical care network. This role oversees a high-volume, remote call center and administrative support function serving as the primary access point for patients across medical dermatology, Mohs surgery, excisions, ASC scheduling, pharmacy coordination, and general patient inquiries.

WHAT YOU'LL DO:

Administrative & Operational Leadership

Oversee daily call center operations to ensure efficiency and patient flow.
Establish the strategic vision and operating roadmap for the function.
Submit and audit the daily and weekly operational reports for executive review.
Forecast and manage schedules, staffing ratios, and adherence to labor laws.
Lead onboarding and competency completion for new hires.
Develop and maintain SOPs ensuring consistency and compliance.
Demonstrates fiduciary responsibility that aligns with company needs.
Drives vendor relationships and manages continuity of SLA, KPI, and QA expectations.
Escalates operational issues timely to the necessary partners to support operational readiness.

Performance Management and Optimization

Define and manage SLAs, KPIs, and QA standards.
Monitor call volumes, response times, and resolution metrics, proactively identifying opportunities to optimize scheduling, staffing, and workflows.
Lead continuous improvement initiatives.
Maintain a clean, safe, and welcoming environment for patients and staff.
Monitor patient satisfaction, respond to and resolve complaints professionally.
Use tools and data to monitor results, identify bottlenecks, and lead continuous improvement efforts.
Schedule appointments and adjust provider schedules in accordance with clinic guidelines.
Collaborate closely with clinical operations and site leaders to align workflows and priorities, establishing the call center as a best-in-class support extension of the in clinic team.

Compliance & Reporting

Ensure compliance with HIPAA, OSHA, and all applicable healthcare regulations.
Ensure compliance with all company policies, processes and protocols.
Utilize EMA / ModMed EMR for scheduling, reporting, and task management.
Manage patient communications through Klara and Microsoft Teams.

Team Oversight & Training

Build and lead a high-performing remote call center and administrative operations team supporting multiple SCI clinics and centralized services.
Recruit, train, and coach remote team members, building a culture of accountability and service excellence.
Supervise teams to ensure job duties are completed accurately and on time.
Implement performance management and coaching programs.
Address and resolve team questions regarding scheduling, supplies, or office procedures.
Maintain accurate and updated staff schedules and lunch/rest break compliance.
Attend biweekly manager meetings and communicate key takeaways to staff.

WHAT WE'RE LOOKING FOR:

To perform effectively in this position, the incumbent must have:

Strong leadership and team-building skills.
Excellent verbal and written communication.
Proficiency in call center platforms and CRM systems.
Ability to analyze data and make informed decisions.
Knowledge of healthcare operations and patient confidentiality standards.
Familiarity with AI-driven automation, HITL delivery models, or workforce-enabled technology solutions.
Experience leading or standing up CX Ops, Delivery Ops, or Program Management Centers of Excellence.
Background in metrics-driven delivery models or large-scale operational transformations.
Demonstrated ability in handling difficult situations/information with professionalism, discretion, and confidentiality.
Experience in dermatology or medical office setting is strongly preferred.
Excellent organizational and multitasking abilities.
Demonstrated strong leadership, training, and communication skills.
Proficient with email tools, spreadsheets, databases, and EMR systems (EMA preferred).
Knowledge of HIPAA, OSHA, and healthcare operations.
Friendly, professional demeanor with strong attention to detail.

Education & Experience

Bachelor’s degree in healthcare administration, business, or related field; Master’s preferred.
Minimum 8 years of experience in a healthcare leadership role required.
Dermatology or specialty practice management experience strongly preferred.

Equipment & Software Operation

Microsoft 365 apps, fax, email, phone, Klara, EMA, ModMed, Zoom Cx, iPAD, NoahFace (biometric timeclock).

What We Offer:

Competitive salary and benefits
Health, dental, vision, and ancillary insurance options
401K retirement savings
Paid time off
Professional development opportunities
Supportive and fair work environment

� Apply Today! Be a part of a dynamic team that’s transforming skin health. Submit your resume and cover letter to [email protected]. We can't wait to meet you!

#HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring

Quick Apply

Refine Your Search

scheduling manager jobs in california

Director of Call Center Operations (Remote)

Scheduling Manager

Supervisor, Transportation Network Management

Internal Medicine Physician

Assistant Clinic Manager - RN

Physical Therapist Case Manager, Level 2: Home Health

Physical Therapist Case Manager, Level 2: Home Health (Sign on Bonus)

Physical Therapist Case Manager: Home Health

Physical Therapist Case Manager: Home Health

Intake & Outreach Manager (Registered Nurse)

Physical Therapist Case Manager, Level 2: Home Health

Personal Injury Case Manager

Physical Therapist Case Manager: Home Health

Physical Therapist Case Manager, Level 2: Home Health

Clinical Associate Director of Support Services

Ambulance EMT Operations Manager

Estimator

Physical Therapist Case Manager: Home Health

Assistant Manager, Pension

Hybrid BCBA (Board Certified Behavior Analyst)

I want to receive the latest job alert for scheduling manager in california

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