Top 763 Service desk engineer Jobs in California

Service Desk Engineer
Business Wire —San Francisco, CA
- $85,000 - $88,000 a year
- Full-time
- Background check
- Mid-level
- Windows
- Profit sharing
- Health insurance
Mechanical Engineering Manager
Cohu, Inc. —San Diego, CA
- Full-time
- Background check
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
14d
Senior Network Engineer
Quanta Manufacturing Fremont —Fremont, CA
- $120,000 - $135,000 a year
- Full-time
- Computer Science
- Ability to walk for extended periods
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Assistant Land Surveyor/PLS
Huitt-Zollars —Irvine, CA
- $137,000 - $161,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- AD&D insurance
Quick Apply
Water/Wastewater Project Technical Lead
Stantec —Walnut Creek, CA
- $134,900 - $202,500 a year
- Full-time
- Bachelor of Science
- Office
- Bachelor's degree
- Wellness program
- Health savings account
Lead Diesel Engine Inspector (Navy RATT)
THOR Solutions, LLC —San Diego, CA
- $90,000 - $105,000 a year
- Full-time
- Classroom
- Military
- 11+ years
- Commuter assistance
- AD&D insurance
Quick Apply
Lead Marine Gas Turbine Inspector (Navy RATT)
THOR Solutions, LLC —San Diego, CA
- $85,000 - $95,000 a year
- Full-time
- Classroom
- Military
- 11+ years
- Commuter assistance
- AD&D insurance
Quick Apply
IT Field Service Help Desk Technician
HCL Technologies Limited - Business Services —Sacramento, CA
- $42,000 - $68,000 a year
- Email
- 5 years
- Microsoft Office
- Programmable logic controllers
- AD&D insurance
- Paid holidays
Quick Apply
IT Field Service Help Desk Technician
HCL Technologies Limited - Business Services —Folsom, CA
- $42,000 - $68,000 a year
- Email
- 5 years
- Microsoft Office
- Programmable logic controllers
- AD&D insurance
- Paid holidays
Quick Apply
Senior Systems Engineer (Level 3)
Parachute Technology —San Ramon, CA
- $135,000 - $150,000 a year
- Google Workspace
- Microsoft Excel
- Windows
- Paid holidays
- Health insurance
Quick Apply
Service Engineer - On-site
CodexIT —Santa Barbara, CA
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Windows
- 3 years
- Health insurance
- 401(k)
Quick Apply
2d
Project Engineer
Standard Construction —Carlsbad, CA
- $75,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Senior Endpoint Engineer
HCL Technologies Limited - Business Services —Irvine, CA
- $65,000 - $116,000 a year
- Full-time
- Computer Science
- System design
- Windows
- Health insurance
- Dental insurance
Quick Apply
Senior Program Manager (Navy RATT)
THOR Solutions, LLC —San Diego, CA
- $140,000 - $155,000 a year
- Full-time
- Military
- Office
- Master's degree
- Commuter assistance
- AD&D insurance
Quick Apply
Mid-Level Help Desk Technician - On-Site Managed IT Services
Total Network Solutions —Long Beach, CA
- $30 - $40 an hour
- Extended hours
- Microsoft Outlook
- Mid-level
- Office
- Paid training
- Paid holidays
Quick Apply
8d
Semiconductor Field Service Engineer
GTI / Green Technology Investments LLC —San Jose, CA
- $83,200 - $135,200 a year
- Full-time
- Background check
- Mid-level
- In-person
- Relocation assistance
- Health insurance
Quick Apply
Special Inspector
NV5 —Nevada City, CA
- $30 - $60 an hour
- Full-time
- Construction site
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Technical Engineer
Russell Sigler, Inc. —Sacramento, CA
- $70,304 - $97,438 a year
- Full-time
- Background check
- Construction site
- Customer service
- Health savings account
- Health insurance
Quick Apply
Technical Engineer
Russell Sigler, Inc. —Fresno, CA
- $70,304 - $84,151 a year
- Full-time
- Construction site
- Customer service
- Bachelor of Science
- Health savings account
- Health insurance
Quick Apply
Engineer - Junior
Placer County —Auburn, CA
- $41.89 - $52.31 an hour
- Part-time
- Word processing
- Engineering
- Pass drug screening

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service desk engineer jobs near california

Service Desk Engineer

Business Wire -
San Francisco, CA

Apply Now

Job Details

Full-time
$85,000 - $88,000 a year

Benefits

Profit sharing
Health insurance
Tuition reimbursement
Paid time off
401(k) matching

Qualifications

Network troubleshooting
Incident management software
Equipment troubleshooting
Internal employee customer service
Desktop (troubleshooting support)
Scripting
UEM
Defect tracking tools
Ticketing system technical support

Full Job Description

Business Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. We are on a mission to redefine how organizations connect with their audiences - and that’s just the beginning!

Organizations, large and small, depend on us to accurately publicize market-moving news and multimedia, and generate social engagements that develop interactions with their target audiences.

About the Role

A Service Desk Engineer supports Business Wire employees by troubleshooting, diagnosing, and resolving problems related to computer hardware, operating system, applications, networking, and peripherals. The individual will also take part in incident escalations and coordination across various technical teams.

An ideal candidate possesses a broad mixture of experience; technical/functional knowledge, consultative, and a demonstrated track record of providing a high level of customer service.

What You'll Do

Support the End User Technology environment across various applications and hardware (Windows & Mac).
Respond to IT service requests from employees via chat, phone, email, or ticketing system promptly and professionally.
Administers Jamf and Microsoft Intune to manage macOS and Windows endpoints, ensuring devices remain compliant and properly configured throughout their lifecycle.
Deploys and maintains software packages and application versioning across managed endpoints including testing and validating updates prior to rollout.
Supports zero-touch provisioning workflows for Mac and Windows devices, enabled automated enrollment, configuration, and security policy enforcement upon first boot.
Supports endpoint and user lifecycle processes through automation scripting and implements workflow automations that improve response and resolutions times.
Administers OKTA to support user provisioning, MFA policies, group assignments, and application access management.
Configures and maintains SAML and OIDC SSO integrations to provide secure, seamless access to business applications.
Install, configure, and maintain IT equipment and software in alignment with company standards. Create and maintain technical/process documentation.
Provide technology training.
Document activities in ticketing system and maintain IT inventory and records.
Escalate complex or unresolved issues to senior IT staff or management.
Entitlement enrollment/disenrollment.
Additional duties as required.

What You'll Need

4 years of IT Service Desk experience.
Demonstrate technical proficiency providing Microsoft and Mac desktop and network support.
Experience supporting common software products, such as Windows/Mac operating systems, Office365, Active Directory, VPN, Antivirus, and Okta.
Experience with using and supporting IT service management tools, like Jira, and knowledge of best practices (ITIL).
Experience with endpoint device management solutions (JAMF, Intune).
Ability to work independently and as part of a team.
Ability to troubleshot under pressure, handle multiple priorities, while providing exemplary customer service and professional demeanor.
Ability to learn new technologies and skills.
Basic scripting knowledge.
Certification such as CompTIA A+, CompTIA Net+, ITIL, and Microsoft 365 are a plus.

What We Offer

The base salary range for this position is $85K to $88K/year. Offered salary will be determined by several factors, including but not limited to: applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data. Business Wire reserves the right to modify this salary range at any time.

Business Wire’s total rewards include:

Ability to work remotely
Excellent health benefits that begin on your first day of employment
$100 monthly fitness allotment, a tuition reimbursement program, and enhanced mental health resources
401(k) plan with generous company match, and annual profit sharing contribution (subject to company performance)
PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!

A pre-employment background check will be required after the acceptance of an offer. Business Wire is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Business Wire will also consider for employment qualified applicants with arrest and conviction records.

Apply Now

Refine Your Search

service desk engineer jobs in california

Service Desk Engineer

Mechanical Engineering Manager

Senior Network Engineer

Assistant Land Surveyor/PLS

Water/Wastewater Project Technical Lead

Lead Diesel Engine Inspector (Navy RATT)

Lead Marine Gas Turbine Inspector (Navy RATT)

IT Field Service Help Desk Technician

IT Field Service Help Desk Technician

Senior Systems Engineer (Level 3)

Service Engineer - On-site

Project Engineer

Senior Endpoint Engineer

Senior Program Manager (Navy RATT)

Mid-Level Help Desk Technician - On-Site Managed IT Services

Semiconductor Field Service Engineer

Special Inspector

Technical Engineer

Technical Engineer

Engineer - Junior

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