Top 4499 Customer engineer Jobs in Cambridge, Ma

Jr. Technical Sales Support Engineer
Socomec, Inc. —Watertown, MA
- $80,000 a year
- Full-time
- Hybrid work
- Spanish
- Engineering
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Field Service Engineer-III
BWT Pharma & Biotech —Marlborough, MA
- $85,000 - $97,500 a year
- Full-time
- Hybrid work
- Clean driving record
- Windows
- 3 years
- Health insurance
- Dental insurance
Quick Apply
7d
Superintendent
Holt Construction —Boston, MA
- Full-time
- Background check
- CPR Certification
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
9d
Principal Electrical Engineer
Berkshire Grey —Bedford, MA
- $150,000 - $190,000 a year
- Full-time
- Bachelor of Science
- 8 years
- Travel
Building Engineer/Senior Building Engineer
Synergy Financial —Boston, MA
- $31 - $58 an hour
- Full-time
- Carpentry
- Background check
- Microsoft Outlook
- Health savings account
- Disability insurance
Quick Apply
Lead Building Engineer
National Development/Cranshaw Construction —Burlington, MA
- $90,000 - $110,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Wellness program
- Disability insurance
Quick Apply
2d
Cabinet Vision / AutoCad custom cabinet/millwork Engineer (2-5 yrs experience req)
Mass Cabinets Inc. —Methuen, MA
- $35 - $50 an hour
- Full-time
- Customer service
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d
Senior Mechanical Engineer
Manta Product Development —Cambridge, MA
- $100,000 - $200,000 a year
- Full-time
- Customer service
- Bachelor of Science
- Office
- Health insurance
- Dental insurance
Quick Apply
Plastics Engineer
PMM - America's Technology Molder —Hudson, MA
- $110,000 - $130,000 a year
- Full-time
- Engineering
- ERP systems
- Organizational skills
- AD&D insurance
- Disability insurance
Quick Apply
Compressor Air Systems Application Engineer
Atlas Copco Group —Massachusetts
- $70,000 - $95,000 a year
- Hybrid work
- Microsoft Excel
- System design
- Mid-level
- Disability insurance
- Health insurance
Sales engineer / account manager
ACG Air Compressor —Lowell, MA
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Business development
- Driver's License
- Paid holidays
- 401(k)
Quick Apply
7d
Account Executive
MEDITECH —Canton, MA
- $72,000 - $90,000 a year
- Full-time
- Up to 50% travel
- Office
- 3 years
- Profit sharing
- Paid holidays
Calibration Technician
Particles Plus, Inc. —Stoughton, MA
- $23 - $25 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Marketing Specialist
Artisan Industries, Inc. —Stoughton, MA
- $80,000 - $100,000 a year
- Full-time
- Background check
- Marketing
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
14d
Systems Engineer
The CCS Companies —Norwood, MA
- $95,000 - $100,000 a year
- Full-time
- 7 years
- Office
- AWS
- Health savings account
- Health insurance
Quick Apply
Chief RF Engineer, Space Radar
Skillcloud HCM —Boston, MA
- $180,000 - $200,000 a year
- Full-time
- Mentoring
- Budgeting
- Senior level
- Health insurance
- Dental insurance
Quick Apply
10d
Principal Mechanical Engineer
Berkshire Grey —Bedford, MA
- $130,000 - $170,000 a year
- Full-time
- Master's degree
- 8 years
- Analysis skills
Assistant Engineer
Town of Marblehead —Marblehead, MA
- $66,625.72 - $86,613.79 a year
- Full-time
- Construction site
- Research
- Mid-level
- Health savings account
- Health insurance
Quick Apply
1d
Senior Quality Engineer
Verify —Boston, MA
- $55 - $60 an hour
- Full-time
- Background check
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Senior Principal Systems Engineer
Modern Technology Solutions, Inc. —Bedford, MA
- Computer Science
- Engineering
- 11+ years
- Disability insurance
- Health insurance

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customer engineer jobs near cambridge, ma

Jr. Technical Sales Support Engineer

Socomec, Inc.
Watertown, MA

Quick Apply

Job Details

Full-time
$80,000 a year
11 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off

Qualifications

Teamwork
Customer relationship building
Presentation software
Multilingual
Direct client contact
Process improvement
Equipment troubleshooting
Electrical engineering
Driver's License
Bachelor's degree in engineering
Electrical building codes
Electrical diagnostics
Presentation preparation
Power tools
Electrical Engineering
Time management

Full Job Description

Socomec Group (Socomec) is a global leader in electrical equipment engineering and manufacturing, specialized in low voltage energy performance.
Socomec North America (NAM) is Socomec’s organization overseeing all operations in North America.

About This Role

A Jr. Technical Sales Support Engineer (JTSE) interacts directly with Sales, Reps, Distributors, and especially with Customers – answering technical questions, providing resources and documents, analysing applications to provide product recommendations, conducting seminars and trainings on Socomec products, and troubleshooting issues both over the phone and in the field.

Key Responsibilities And Accountabilities

Answer technical inquiries from both the clients and internal employees, primarily through Email-to-Case ticketing system.
Become an expert in Socomec products; understand the design, primary use, benefits, and (especially) limitations of Socomec products in order to give accurate and realistic recommendations to customers and external agents.
Train and onboard professionals on the Socomec product portfolio and relevant applications (Sales, Service, External Representatives).
Investigate and troubleshoot customer issues; provide assistance by referencing technical manuals, conferring with users, and/or conducting product diagnostics.
Handle “Reactive” situations; ability to work under pressure or pivot priorities as more-pressing situations reveal themselves.
Effectively navigate Socomec’s network of experts, both in North America and Overseas, to effectively and efficiently leverage their experience.
Understand and Clearly Articulate the governing standards applicable to both Socomec products and the larger systems they are installed within.
Become a primary user for data platforms and integration/testing softwares.
Prepare/manage official reports for Remote Support and Customer calls.
Confer directly with customers to assess equipment needs and to determine system requirements.
Develop, present, and respond to proposals for customer requirements; work with business developers to propose industry-specific solutions.
Prepare and deliver technical presentations explaining Socomec products, features, connectivity, and/or services to customers and prospective customers.
Host trainings focused on Socomec products and targeted customer applications.
Conduct Site-Audits; point out potential challenges with customer’s design and recommend solutions; anticipate potential issues around installation, integration, network implementation, or limitations of specified devices.
Conduct demonstrations and trial installations of equipment; Manipulate demo/sample equipment and give walkthroughs of device setup and usage.
Confer with Product Marketing, MARCOM, Business Development, and Regional Sales Teams to support Socomec’s marketing strategies and activities; promote products and services.
Present seminars/webinars with Q&A sessions to clients, general sales teams and reps.
Participate in promotional activities like Conventions and Trade Shows.
Prepare situational case studies based on experiences in the field.
Assist in the creation and management of marketing collateral materials for product launches and upgrades/updates.
Update technical aspects of promotional materials, and collaborate with Marketing team to update existing marketing resources to modern offerings.
Support with product catalog; confer with Marketing team to ensure all corrections are implemented.

Essential Qualifications, Experience, And Skills

Bachelor’s degree in engineering. Electrical Engineering preferred.
Previous experience interacting directly with customers.
Technical and Creative problem-solving skills; ability to systematically diagnose problems and determine next steps or solutions.
Exceptional time management and multitasking skills.
Ability to pivot priorities and shift focus for Reactive or Time-sensitive asks.
Excellent communication skills (written and verbal), interpersonal skills, and networking/collaboration abilities.
Initiative/Attitude to seek out true solutions and improve internal processes to more effectively perform job duties.
Team-oriented attitude; ability to work within small teams to support other technicians/engineers with shared problems and varied experience.
1-2 years of related technical experience.
Familiarity with electrical standards and codes (e.g., NEC, UL, ANSI, IEC).
Preferred previous experience using customer relationship management (CRM) software e.g. Salesforce; update and track customer requests within software.
Excellent presentation skills, with previous experience building presentation materials and speaking to small and medium-sized groups.
Multilingual skills (especially French or Spanish).
Experience with consumer-based power tools; ability to operate them safely.

Travel

Possible travel: Up to 30% of yearly working hours, up to 3 trips per month (max)

Majority of destinations remain within North America.
Potential overseas travel to company HQ in France (for training).
Drivers license required.

Compensation: $80,000 USD

Upon request, we will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

All applications are reviewed directly by the Socomec North America Talent Acquisition team and other human reviewers. No automated or AI‑based systems are used to make decisions in the application review process.

We thank all those who apply. However, only those candidates selected for an interview will be contacted.

Pay: $80,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Work Location: Hybrid remote in Watertown, MA 02472

Quick Apply

Refine Your Search

customer engineer jobs in cambridge, ma

Jr. Technical Sales Support Engineer

Field Service Engineer-III

Superintendent

Principal Electrical Engineer

Building Engineer/Senior Building Engineer

Lead Building Engineer

Cabinet Vision / AutoCad custom cabinet/millwork Engineer (2-5 yrs experience req)

Senior Mechanical Engineer

Plastics Engineer

Compressor Air Systems Application Engineer

Sales engineer / account manager

Account Executive

Calibration Technician

Marketing Specialist

Systems Engineer

Chief RF Engineer, Space Radar

Principal Mechanical Engineer

Assistant Engineer

Senior Quality Engineer

Senior Principal Systems Engineer

I want to receive the latest job alert for customer engineer in cambridge, ma

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