Top 1455 Customer experience leader Jobs in Cambridge, Ma

Lead Fleet Associate
Buggy TLC —Newton, MA
- $20 - $21 an hour
- 8 hour shift
- Clean driving record
- Mid-level
- Driver's License
- Commuter assistance
- Health savings account
Quick Apply
9d
Creative Lead Carpenter for Residential Design Build Company
Wendel Klein Builders —Cambridge, MA
- $30 - $50 an hour
- Full-time
- Clean driving record
- 7 years
- Schematics
- Mileage reimbursement
- Paid holidays
Quick Apply
Childcare Leader - Before and After School Program
KinderCare Education dba Champions —South Weymouth, MA
- From $18 an hour
- Part-time
- Classroom
- Childcare
- CPR Certification
- Health savings account
- Paid time off
5d
Childcare Leader - Before and After School Program
KinderCare Education dba Champions —South Weymouth, MA
- From $18 an hour
- Part-time
- Classroom
- Childcare
- CPR Certification
- Paid time off
- Employee assistance program
5d
Childcare Leader - Before and After School Program
KinderCare Education dba Champions —South Weymouth, MA
- From $18 an hour
- Part-time
- Classroom
- Childcare
- CPR Certification
- Paid time off
- Employee discount
5d
Lead Building Engineer
National Development/Cranshaw Construction —Burlington, MA
- $90,000 - $110,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Wellness program
- Disability insurance
Quick Apply
Childcare Leader - Before and After School Program
KinderCare Education dba Champions —North Weymouth, MA
- From $18 an hour
- Part-time
- Classroom
- Childcare
- CPR Certification
- Paid time off
- Employee discount
5d
Lead Ophthalmic Technician
Tallman Eye Associates —Lawrence, MA
- $46,026.86 - $50,000.00 a year
- Full-time
- HIPAA
- Mid-level
- 3 years
- Paid training
- Health insurance
Quick Apply
Lead Pharmacy Technician
Upham's Community Care —Dorchester, MA
- $24.03 - $33.65 an hour
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
Lead Controls Install & Technician-100% Paid Medical Benefits
L.C. Anderson Inc —Boston, MA
- $40 - $60 an hour
- Full-time
- Clean driving record
- Customer service
- 5 years
- Health savings account
- Health insurance
Quick Apply
Lead Handyman
Mainely Tubs —Lowell, MA
- $26 - $30 an hour
- Extended hours
- Carpentry
- Clean driving record
- 5 years
Quick Apply
Lead Building Engineer
Lincoln Property Company —Waltham, MA
- $42.50 - $45.00 an hour
- Weekends as needed
- Background check
- Writing skills
- English
- AD&D insurance
- Paid holidays
Quick Apply
Group Leader - Maintenance
Rich Products Corporation —Brockton, MA
- $34 - $35 an hour
- Overtime
- Mechanic experience
- Heavy equipment operation
- Mid-level
- Health insurance
- Paid time off
Marketing Manager; Home Services Appointment Setting & Lead Conversion
United Home Experts, Inc —Ashland, MA
- $100,000 - $160,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- Relocation assistance
- Health insurance
Quick Apply
5d
Shift Leader - Housing & Homeless Services
Bay Cove Human Services —Boston, MA
- $26.52 an hour
- Full-time
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
Lead Service Technician
STYL RESIDENTIAL —Lawrence, MA
- $32 - $34 an hour
- Full-time
- Mid-level
- 3 years
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Client Operations Lead
Barry's —Boston, MA
- $16 an hour
- Part-time
- Bar
- 18 years or older
- Management
Quick Apply
Assistant Store Leader - Full Time
Aubuchon Hardware —Franklin, MA
- $20 - $22 an hour
- Weekends as needed
- Background check
- Merchandising
- Mid-level
- Wellness program
- Health savings account
Quick Apply
Commercial Lead Electrical Foreman
Nardone Electric —Massachusetts
- $45 - $53 an hour
- Full-time
- Background check
- Management
- Construction site
- Health savings account
- Health insurance
Quick Apply
Shift Leader
Papa Johns —Revere, MA
- 18 years or older
- Mid-level
- Quick service & fast food restaurant
- Paid training
- Health insurance
Quick Apply

I want to receive the latest job alert for customer experience leader in cambridge, ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience leader jobs near cambridge, ma

Lead Fleet Associate

Buggy TLC -
Newton, MA

Quick Apply

Job Details

Full-time
$20 - $21 an hour
9 days ago

Benefits

Commuter assistance
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance

Qualifications

Service writing
Auto service management
Driver's License
Dealership experience
Time management

Full Job Description

Job Description

Voyager Global Mobility and its subsidiaries play a central role in urban transportation in some of the most dynamic cities throughout the Americas. We power more than 10,000 drivers with professionally managed vehicles and resources so they can succeed as entrepreneurs in the ride-sharing economy. Our fleet-as-a-service model—a scalable infrastructure of well-maintained vehicles, driver resources, data and metrics—can be deployed to empower the Uber platform and other noted rideshare services to deliver world-class service anywhere.

The Lead Fleet Associate oversees and manages the fleet of vehicles in a branch - coordinating vehicle repairs with vendors, and ensuring vehicles are cleaned and prepped for customers. Atlanta is our largest branch outside of New York City. Given the scale of operations, the Lead Fleet Associate plays an integral role ensuring that company guidelines for cleaning, documentation, vehicle movements, preventative maintenance and repairs are strictly followed to maximize fleet availability, and minimize the time that vehicles are out-of-service. This role reports to the Regional Fleet Manager and collaborates closely with the on-site Branch Manager regarding daily and weekly priorities. You will also work with a Detailer/Lot Attendant who focuses primarily on cleaning and detailing our vehicles.

You have a passion for cars and possess basic mechanical knowledge and/or experience with body repairs; you have 2 or more years of experience in an auto-related or fleet management environment (e.g. rental car, repair/service shop, parts or tire dealer, auto dealership, auto insurance/titling/registration etc.)
You are organized and enjoying maintaining accurate records so we have up-to-date on every vehicle at all times.
You are persistent in following up to ensure external vendors provide maintenance and repair services in a timely fashion at a fair price.
You have an eye for detail and and take pride in doing the small things that create an outstanding customer experience.
You enjoy variety, are flexible and willing to pitch in where needed depending on what’s happening that day – both the expected and unexpected.
Must be able to work rotating shifts which may include 8 hours on the weekend

Ensure a high level of vehicle readiness to maximize fleet availability and utilization.
Maintain accurate and up-to-date records of fleet operations including mileage and service history; accurately update information in fleet databases in a timely manner.
Collaborate with the Branch Manager to keep current with all equipment issues and to facilitate all needed cleaning, maintenance, and repairs.
Serve as a point of contact between the fleet manager and repair facilities.
Schedule and track vehicle preventative maintenance and repairs; communicate with vendors and service providers for vehicle pickup and drop off.
Troubleshoot mechanical issues in the field and source local repairs with a sense of urgency.
Assess estimates and negotiate repair prices when needed to prevent upselling of service work from repair facilities.
Monitor invoices to ensure accurate billing for completed services and repairs.
Assist in tracking and managing the inventory of spare parts and supplies for vehicle maintenance.
Possess general vehicle repair knowledge (i.e. change a tire, replace windshield wipers, install engine and cabin air filters, check fluid levels); willing to pitch in as needed on these tasks and guide Fleet Associates/Detailers.
Clean and detail vehicles as needed.
Provide daily and weekly fleet metrics for management review.
Coordinate with other departments as needed to ensure maximum fleet availability and cohesion between departments.
Assess departmental needs and build a team of fleet associate(s).
Perform other duties as assigned.
Must be able to work onsite, this is not a remote role.

Experience updating databases or inventory systems is a must.
Experience in the automotive field is needed (dealership, auto service, collision/body repair, service estimating etc.)
Valid Driver’s License and a clean driving record required.
Strong leadership, communication & time management.
Knowledge of vehicle maintenance and repair.
Understanding of safety regulations.

VGM offers a full suite of employee benefits to support your physical, financial and mental health and well-being:

Medical, dental and vision insurance (along with a Healthcare Flexible Spending Account and Health Savings Account) with supplemental coverage for critical illness and accidents.

Company-paid short and long-term disability insurance.
401(k) retirement plan
Dependent Care Flexible Spending Account

Commuter benefits.
Paid time off including vacation, holidays, floating holidays and sick leave.

The Company reserves the right to modify essential job functions, qualifications and overall job duties at any time in order to support the needs of the business. Any changes will be communicated to the appropriate parties.

Pay: $20.00 - $21.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

customer experience leader jobs in cambridge, ma

Lead Fleet Associate

Creative Lead Carpenter for Residential Design Build Company

Childcare Leader - Before and After School Program

Childcare Leader - Before and After School Program

Childcare Leader - Before and After School Program

Lead Building Engineer

Childcare Leader - Before and After School Program

Lead Ophthalmic Technician

Lead Pharmacy Technician

Lead Controls Install & Technician-100% Paid Medical Benefits

Lead Handyman

Lead Building Engineer

Group Leader - Maintenance

Marketing Manager; Home Services Appointment Setting & Lead Conversion

Shift Leader - Housing & Homeless Services

Lead Service Technician

Client Operations Lead

Assistant Store Leader - Full Time

Commercial Lead Electrical Foreman

Shift Leader

I want to receive the latest job alert for customer experience leader in cambridge, ma

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected