Top 2964 Test environment lead Jobs in Cambridge, Ma

Lead Customer Service Representative - Somerville, MA (Hybrid/Remote)
Sharecare —Somerville, MA
- $25 an hour
- Full-time
- Hybrid work
- Word processing
- Computer literacy
- Writing skills
- Flexible schedule
Front Desk Supervisor
Hyatt Regency Boston/Cambridge —Cambridge, MA
- $37.29 an hour
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Program Manager/Training Lead
Contact Government Services, LLC —Boston, MA
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Site Director, Community Schools
City of Cambridge, MA —Cambridge, MA
- $78,519.04 - $105,994.13 a year
- Current TB test
- Experience working with individuals with disabilities
- Office
- Commuter assistance
- Paid parental leave
Program Manager, Customer Experience (WOW Programs)
Chewy —Boston, MA
- $86,500 - $138,500 a year
- Full-time
- 5 years
- Travel
- Senior level
- Paid holidays
- Health insurance
13d
Advancement & Communications Associate
Steppingstone Foundation Inc. —Boston, MA
- $60,000 a year
- Full-time
- Hybrid work
- Customer service
- Research
- Office
- Paid holidays
- Disability insurance
Sensory Specialist
Ahold Delhaize USA —Quincy, MA
- $63,440 - $109,320 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
11d
Support Technician
MOTU, Inc. —Cambridge, MA
- Full-time
- Office
- Windows
- Bachelor's degree
Learning & Development Manager
Four Seasons —Boston, MA
- $91,000 - $96,000 a year
- Full-time
- Mid-level
- Residential
- Hotel
- Paid holidays
- Health insurance
Principal ASIC Architect - Memory Systems & AI Interconnects
Everforth —South Boston, MA
- $200,000 - $300,000 a year
- Full-time
- Computer Science
- System design
- Doctor of Philosophy
- Relocation assistance
- Health insurance
Lead Ophthalmic Technician
Tallman Eye Associates —Lawrence, MA
- $46,026.86 - $50,000.00 a year
- Full-time
- HIPAA
- Mid-level
- 3 years
- Paid training
- Health insurance
Quick Apply
HVAC Lead install Technician *Sign On Bonus*
Cranney Home Services —Danvers, MA
- $35 - $45 an hour
- Customer service
- Mid-level
- Residential
- Disability insurance
- Dental insurance
Quick Apply
Structured Cabling Technician
KTS Inc —Stoneham, MA
- $23 - $30 an hour
- Overtime
- Background check
- Mid-level
- Driver's License
- Health savings account
- Health insurance
Quick Apply
RN Manager
Lynn Community Health Center —Lynn, MA
- $80,000 - $95,000 a year
- Full-time
- Spanish
- Nursing
- RN License
Quick Apply
Senior Electrical Design Engineer
Murata Power Solutions —Westborough, MA
- $129,000 - $150,000 a year
- Full-time
- Research
- Analysis skills
- Supervising experience
- Health savings account
- Paid holidays
Customer Success Representative
AST VisionCare Inc. —Billerica, MA
- $40,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Marketing
- English
- Health insurance
- Dental insurance
Quick Apply
Electrical Engineering Technician
Robert Reiser & Company, Inc —Canton, MA
- Overtime
- 5 years
- Mid-level
- Continuous improvement
Quick Apply
Human Resources Director
Norfolk County —Dedham, MA
- $90,000 - $114,246 a year
- Email
- Microsoft Excel
- Pass drug screening
- Office
- Health insurance
- Dental insurance
Quick Apply
2d
Residential HVAC Lead Installer
Papalia —Boxborough, MA
- $75,000 - $120,000 a year
- Full-time
- Background check
- Clean driving record
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Experienced Automotive Sales Consultant
McGovern Automotive Group —Wilmington, MA
- $60,000 - $125,000 a year
- Full-time
- Background check
- Clean driving record
- Dealership
- Health insurance
- Dental insurance
Quick Apply

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test environment lead jobs near cambridge, ma

Lead Customer Service Representative - Somerville, MA (Hybrid/Remote)

Sharecare -
Somerville, MA

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Job Details

Full-time
$25 an hour

Benefits

Flexible schedule

Qualifications

Employee relationship building
Research
High school diploma or GED

Full Job Description

Job Description:

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com.

**This position begins as a fully on-site role at a medical facility in Somerville, MA and will transition to a hybrid work schedule. Candidates must be comfortable with both on-site and hybrid work arrangements.

Essential Job Functions:

Under the supervision of the Customer Service Manager, the Customer Service - Escalations team member’s primary responsibilities include:

Handling escalated member concerns while also providing Help Desk support for the Customer Service Team.

Researching, responding, and providing a resolution, within the appropriate timeframe, to member inquiries submitted via phone, chat, email, or fax.

Provide support for the customer service team through the manning and operation of the Help Desk.

Serving as a resource and assisting the team of Customer Service Representatives (CSR’s) with questions related to escalated or technical issues.

Being a reliable point of contact for members by keeping them updated on steps being taken to research and resolve any unsettled concerns.

Partnering with the Customer Service Manager to identify training opportunities that improve CSR problem solving steps, technical understanding, and first call resolution.

Identifying trends in escalations and preparing data used to identify root cause analysis.

Supporting contract performance guarantees by performing other duties as deemed necessary; answering inbound calls, assisting with outbound campaigns.

Ability to work flexible hours and shifts.

Qualifications:

GED or High School diploma supplemented by technical medical knowledge, specialized secretarial and/or computer courses. College course work is desirable.

Minimum of 2 years previous call center or customer service experience
Local to Somerville, MA!

Specific Skills/ Attributes:

Ability to work effectively with all levels of management and other colleagues; demonstrating leadership, initiative, and a customer service orientation.

Possessing analytic skills and a technical acumen; computer competencies should include: word processing, spreadsheet, and database management.

Ability to work independently but also thrive in a team environment built on information sharing.

Demonstrating interpersonal abilities used to build relationships that contribute to the team’s success.

Displaying sound judgment and critical thinking skills.

Excellent verbal and written communication skills.

Detail oriented and well organized.

Compensation:

$25.00/hour

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

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Refine Your Search

test environment lead jobs in cambridge, ma

Lead Customer Service Representative - Somerville, MA (Hybrid/Remote)

Front Desk Supervisor

Program Manager/Training Lead

Site Director, Community Schools

Program Manager, Customer Experience (WOW Programs)

Advancement & Communications Associate

Sensory Specialist

Support Technician

Learning & Development Manager

Principal ASIC Architect - Memory Systems & AI Interconnects

Lead Ophthalmic Technician

HVAC Lead install Technician Sign On Bonus

Structured Cabling Technician

RN Manager

Senior Electrical Design Engineer

Customer Success Representative

Electrical Engineering Technician

Human Resources Director

Residential HVAC Lead Installer

Experienced Automotive Sales Consultant

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