Top 13 It support technician Jobs in Cambridge, Mn

Technology Help Desk Secretary
North Branch Area Public Schools —North Branch, MN
- Part-time
- Mid-level
- Office
- Windows
1d
Assembly & Technical Support Technician - Night Shift
Kendall Howard —Chisago City, MN
- $26.44 - $28.85 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
IT Support Technician
BP Metals LLC —Isanti, MN
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Windows
- Disability insurance
- Health insurance
Quick Apply
10d
RBA Global Vehicles Technical Service Coordinator
ROSENBAUER MINNESOTA LLC —Wyoming, MN
- $30 - $38 an hour
- Full-time
- Computer literacy
- Writing skills
- Basic math
- Health savings account
- Health insurance
Quick Apply

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Desktop Support Technician
SN Technologies pvt ltd —Minneapolis, MN
Experience with help desk ticketing systems and documenting technical issues thoroughly. Your expertise will help maintain optimal system performance,…
$26.14 - $31.48 an hour
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4d
Help Desk Technician I
Willdan —Minnetonka, MN
Responds to telephone calls, emails/helpdesk tickets and personnel requests for technical support. Provide timely technical support for desktops, laptops,…
$30 - $35 an hour
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8d

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Tier 1 Service Technician
Data Path Inc —Dublin, OH
Communicating clearly with both technical and non-technical users. This is the first point of contact for our clients, you'll resolve everyday technical issues,…
$22 - $27 an hour
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3d
IT Support Technician
Metro Early College High School —Columbus, OH
Prepare end user support documentation and knowledge educating clients on procedures for resolving or preventing recurrence of a technical problems.
$44,000 a year
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5d

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it support technician jobs near cambridge, mn

Technology Help Desk Secretary

North Branch Area Public Schools -
North Branch, MN

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Job Details

Part-time
1 day ago

Qualifications

Computer operation
Phone communication
High school diploma or GED
Telephone systems
Multi-line phone systems
Phone call management

Full Job Description

JobID: 1856

Position Type:
Secretarial/Clerical/Technology Help Desk Secretary

Date Posted:
8/21/2026

Location:
North Branch Area High School

Date Available:
26-27 School Year

Closing Date:
Open Until Filled

Join a growing, student-centered learning community to inspire dreams, build integrity, and instill hope in the leaders of tomorrow with North Branch Area Public Schools!

The North Branch Area High School Technology Departments is looking for a Technology Help Desk Secretary. This is a 12 month, part-time position.

1. POSITION OVERVIEW & PURPOSE
The Technology Help Desk Secretary provides primary Tier 1 troubleshooting, phone support, user account
administration, and technology help desk dispatching for staff and students across North Branch Area Public
Schools. Reporting to the Director of Technology, this position manages the district help desk tickets, processes
department purchase orders, coordinates district technology inventory, assists with the configuration of digital
devices, and ensures clear communication between the technology team and end-users.

2. WHAT YOU WILL DO (KEY RESPONSIBILITIES)
Tier 1 Technology Help Desk Support (35%): Provide Tier 1 technical support for district staff via phone, remote
access, or face-to-face. Perform basic network administration, including password resets and permissions.
Resolve common hardware/software issues, dispatch escalated tickets, coordinate phone systems, and stage
digital devices for deployment.

Secretarial Support & E-Rate Reporting (30%): Provide general secretarial support to the Director and
department staff. Process purchase orders, monitor budget reports, handle shipping/receiving, and assist with
E-rate funding applications and reporting.

Software Application Support & Staff Training (20%): Assist staff with operating systems (ChromeOS, Windows,
Mac), student information systems (SIS), email, and learning management systems (LMS). Assist with training
new and existing staff on equipment and software, and maintain accurate hardware inventory records.

Digital Device Assets, Configuration & Computer Re-Imaging [10%]: Assist in setting up digital devices,
configuring user profiles, downloading software applications, and staging devices for staff or student
deployment. Assist technology specialists in re-imaging desktop and laptop computers. Assist Viking IT student
Chromebook repair program by performing initial triage, conducting basic hardware repairs, and coordinating warranty service for damaged devices. Maintain hardware inventory records for district technology assets,
including computers, printers, mobile devices, switches, and AV equipment.
Technical Problem Solving (5%): Assist district staff in identifying and developing technology solutions to meet
classroom and administrative needs.

3. PRIMARY POSITION OUTCOMES
Projects a positive, respectful attitude; delivers rapid Tier 1 support to minimize downtime; and maintains
accurate user accounts, device inventory, and E-rate compliance.

4. WHAT YOU BRING (QUALIFICATIONS & SKILLS)
Education; Experience: High School Diploma or equivalent required. Customer service/helpdesk experience
required. Computer training or secretarial experience preferred.
Licensure & Competencies: Entry-level technical certifications preferred. Requires strong troubleshooting,
multi-line phone communication, effective human relations, and software application proficiency.

5. WORKING CONDITIONS & PHYSICAL/MENTAL DEMANDS

Decision-Making & Autonomy: Uses experience, past practice, and district tech procedures to resolve

problems independently; refers complex network/hardware issues to the Director or senior tech specialists.

Physical Effort: Extended sitting and repetitive computer/phone operation; occasional stooping to reach file

drawers and lifting up to 25 lbs of paper, mail, or computer hardware.

Working Environment: Standard professional office and helpdesk environment .
Mental Effort: Requires excellent communication skills, analyzing technical data, multi-tasking under time

pressure, maintaining composure despite constant interruptions, and logically presenting technical information.

Supervision Responsibilities: Does not supervise regular staff; may provide task direction to student workers

North Branch Area Public Schools is a growing district, enrolling approximately 2,700 students and is located 40 minutes north of the Twin Cities on Interstate 35.

Apply Now

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it support technician jobs in cambridge, mn

Technology Help Desk Secretary

Assembly & Technical Support Technician - Night Shift

IT Support Technician

RBA Global Vehicles Technical Service Coordinator

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