Top 1755 Patient experience manager Jobs in Canton, Mi

Patient Education Manager (Central)
Rhythm Pharmaceuticals —Detroit, MI
- $135,000 - $215,000 a year
- Full-time
- Nursing
- 6 years
- Up to 50% travel
2d
School Relationship Manager
Smile America Partners —Farmington Hills, MI
- Weekends as needed
- Classroom
- Dental office
- Mid-level
Clinical Documentation Specialist Audit Coordinator (Remote)
Trinity Health —Livonia, MI
- $41.43 - $62.15 an hour
- Full-time
- Remote
- RN License
- Mid-level
- Databases
Full-time Payer Credentialing Manager - Remote (US)
Theoria Medical —Novi, MI
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Bachelor's degree
- Paid holidays
- Dental insurance
Quick Apply
7d
Rights Specialist 13 (Field/Community Rights Specialist) - ORR
State of Michigan —Wayne, MI
- $31.98 - $47.79 an hour
- Online Application
- Hybrid work
- Background check
- Psychiatry
- Inpatient
- Paid parental leave
- Health savings account
Administrative Manager Intermediate Healthcare
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Background check
- Master's degree
- University
- Health insurance
- Dental insurance
5d
Transformation Analyst (Resupply & Patient Experience)
Respire Homecare Services —Pontiac, MI
- $75,000 - $85,000 a year
- Call employer
- Hybrid work
- Mid-level
- Office
- 3 years
- Dental insurance
- Paid time off
Quick Apply
Patient Service Representative
Contemporary Dentistry —Canton, MI
- $22 - $25 an hour
- Full-time
- Dental office
- Cleaning
- Entry level
- Dental insurance
- 401(k)
Administrative Coordinator
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
5d
PSR Training Lead - Haggerty MI
Beaumont Urgent Care —Livonia, MI
- Customer service
- Medical office experience
- Mid-level
Quick Apply
12d
Practice Manager
Trinity Health Michigan —Ann Arbor, MI
- Full-time
- Microsoft Excel
- Research
- Windows
7d
BMC2 Community Engagement Manager
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Background check
- Customer service
- 8 years
- Health insurance
- Dental insurance
6d
Manager multi company home care and hospice agency
University Home Care Inc —Livonia, MI
- Full-time
- Home Health
- Recruiting
- Hospice
- Opportunities for advancement
Quick Apply
Part Time District Manager
Resident Salon Services —Ann Arbor, MI
- Part-time
- Cosmetology License
- Microsoft Outlook
- Mid-level
- Mileage reimbursement
- Paid holidays
Quick Apply
6d
Administrative Manager Associate
University of Michigan —Ann Arbor, MI
- Full-time
- Background check
- Surgery
- Clinic
1d
VP, Operations
Flourish Health —Ann Arbor, MI
- $175,000 - $200,000 a year
- Full-time
- Remote
- 18 years or older
- Psychiatry
- Adults
- Health insurance
- Dental insurance
Quick Apply
11d
Patient Services Intermediate
University of Michigan —Ann Arbor, MI
- $45,219.20 - $65,603.20 a year
- 8 hour shift
- Hybrid work
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Operational Excellence Consultant
Medtronic —Dexter, MI
- $138,400 - $207,600 a year
- Full-time
- Up to 50% travel
- 8 years
- Bachelor's degree
- Health savings account
- Employee stock purchase plan
Practice Manager - Pediatrics
Trinity Health Michigan —Ann Arbor, MI
- Full-time
- Microsoft Excel
- Research
- Windows
6d
Practice Manager
United Health Partners PLLC —Southfield, MI
- OSHA
- Ability to walk for extended periods
- 5 years
- Paid holidays
- Health insurance
Quick Apply

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Patient Education Manager (Central)

Rhythm Pharmaceuticals
Detroit, MI

Apply Now

Job Details

Full-time
$135,000 - $215,000 a year
2 days ago

Benefits

Qualifications

Bachelor's degree

Full Job Description

Company Overview
Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the lives of patients and their families living with rare neuroendocrine diseases. We develop medicines for previously untreatable or undertreated diseases and provide meaningful support for healthcare providers and patients and their families. We recognize the courage it takes for patients and their caregivers to begin their journey of advocacy to find the answers they need. Their courage inspires us to challenge convention, ask bold questions and seek answers for them. Every day, we strive for excellence through our willingness to adapt, learn, and our tenacity to overcome barriers, together.

Opportunity Overview
The Patient Education Manager is a field-based member of the commercial team. In this role, you will be responsible for supporting the patient-centric business model, responding to the needs of patients and caregivers through engagement, education, care coordination and resolution of treatment access related barriers. You will establish strong relationships with people living with rare neuroendocrine diseases and their caregivers, serving as an integral resource throughout their journey. Further, you will provide support and connect patients and health care providers to resources that may be helpful to them in optimizing patient care, while working collaboratively within a team environment.

Your territory will primarily cover Detroit, MI, IN, IL, WI and surrounding areas. The territory may change as our business needs evolve.

Responsibilities and Duties

Deliver in-depth disease state and product education to inform and empower patients/caregivers as they navigate treatment access
Identify and resolve patient specific barriers and develop action plans for resolution to allow patients/caregivers to manage their disease and treatment as recommended by their healthcare provider
Responsible for delivery of education programs (in person and virtual) including injection education training to patients and families
Provide care coordination for patients/caregivers working as a liaison with the Field Access Manager and Territory Manager/ Sales and our specialty pharmacy to help facilitate the reimbursement and fulfillment process
Effectively collaborate with cross functional partners on complex patient and customer issues
Respond to all customer inquiries, provide appropriate education and support and triage to available resources
Maintain comprehensive understanding of regional trends (payor and customer)
Meet documentation requirements to facilitate tracking of critical metrics
Ensure full compliance with all corporate and industry policies and legal and regulatory requirements for all regional commercial activities

Qualifications and Skills

Bachelor’s degree required, nursing, social work, dietitian, or clinical background required
6+ years of related experience, including supporting patients within Rare Disease
Knowledge of insurance and payor landscape and US reimbursement process
Prior product launch experience preferred
Ability to work quickly and flexibly with resource constraints, exhibiting a results-drive mindset
Ability to work both independently and collaboratively with a diverse team
Ability to travel in the U.S. (up to 50% travel)

This role is field-based. Candidates applying must be willing and able to travel frequently and have easy access to transportation and airports.

The expected salary range for this position is $135,000 - $215,000. Actual pay will be determined based on experience, level, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and company performance. This role may be eligible for benefits and other compensation such as restricted stock units.

More about Rhythm
We are a dynamic and growing global team spanning more than a dozen countries. At Rhythm we are dedicated to transforming the lives of patients living with rare neuroendocrine diseases by rapidly advancing care and precision medicines that address the root cause. Our team is passionate about expanding access to reach more patients and developing novel therapies for other rare neuroendocrine diseases, including congenital hyperinsulinism.

At Rhythm our core values are:

We are committed to advancing scientific understanding to improve patients’ lives
We are inspired to tackle tough challenges and have the courage to ask bold questions
We are eager to learn and adapt
We believe collaboration and ownership are foundational for our success
We value the unique contribution each individual brings to furthering our mission

Rhythm is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, disability, genetic information, veteran status, military status, application for military service, or any other class protected by state or federal law.

Headquartered in Boston, Rhythm is proud to have been named one of the Top Places to Work in Massachusetts.

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Apply Now

Refine Your Search

patient experience manager jobs in canton, mi

Patient Education Manager (Central)

School Relationship Manager

Clinical Documentation Specialist Audit Coordinator (Remote)

Full-time Payer Credentialing Manager - Remote (US)

Rights Specialist 13 (Field/Community Rights Specialist) - ORR

Administrative Manager Intermediate Healthcare

Transformation Analyst (Resupply & Patient Experience)

Patient Service Representative

Administrative Coordinator

PSR Training Lead - Haggerty MI

Practice Manager

BMC2 Community Engagement Manager

Manager multi company home care and hospice agency

Part Time District Manager

Administrative Manager Associate

VP, Operations

Patient Services Intermediate

Operational Excellence Consultant

Practice Manager - Pediatrics

Practice Manager

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