Top 750 Customer service supervisor Jobs in Canton, Oh

Customer Service Representative
GBS Corp. —North Canton, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
7d
Controls Systems Engineering Supervisor
Hendrickson VTG —North Canton, OH
- Full-time
- Computer Science
- Bachelor of Science
- Engineering
- Health insurance
- Dental insurance
Quick Apply
Service Supervisor 3rd Shift
Complete Hydraulic Component Service —Bolivar, OH
- Full-time
- Computer literacy
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
LPN Supervisor
Copeland Oaks —Sebring, OH
- From $26.14 an hour
- Part-time
- Nursing
- Mid-level
- Continuous improvement
- 403(b) matching
- Disability insurance
Quick Apply
Mounting & Mechanics Supervisor
East Trailers LLC —Randolph, OH
- $27.00 - $32.52 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Trade school
- Paid jury duty
- Disability insurance
Quick Apply
Personal Lines Insurance Customer Service
DiStefano Insurance Services, Inc. —Canal Fulton, OH
- From $38,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Office
- Health insurance
- Dental insurance
Quick Apply
Production Team Lead - Third Shift Only
Sun America LLC —Alliance, OH
- $19 - $22 an hour
- Full-time
- Ability to walk for extended periods
- Pass drug screening
- 3 years
- Health savings account
- Health insurance
Quick Apply
Restoration field Supervisor
Servpro —North Canton, OH
- $45,000 - $65,000 a year
- Full-time
- Mid-level
- Team management
- Power tools
- Health insurance
- Dental insurance
Quick Apply
Night Shift Precast Production Supervisor
DBO, LLC —Massillon, OH
- $68,000 - $86,000 a year
- Full-time
- Mid-level
- Forklift
- High school diploma or GED
Quick Apply
Customer Service Specialist
SOPREMA —Wadsworth, OH
- 8 hour shift
- Background check
- Customer service
- 5 years
- Health insurance
- Dental insurance
Quick Apply
Cementing Bulk Plant Supervisor
Amer Technology, Inc —Strasburg, OH
- $19 - $21 an hour
- 12 hour shift
- Background check
- Inventory management
- Mid-level
Quick Apply
Production Supervisor
Superior Dairy —Canton, OH
- Full-time
- Microsoft Word
- Background check
- Pass drug screening
- Disability insurance
- Relocation assistance
Quick Apply
Clinical Supervisor SRS - Stark and Surrounding Counties
CareStar, Inc. —Canton, OH
- Full-time
- RN License
- Supervising experience
- Team management
- Paid holidays
- Health insurance
Quick Apply
Quality Supervisor
Superior Dairy —Canton, OH
- Full-time
- Background check
- Bachelor of Science
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Food Service and Bar Manager
Union Country Club —Dover, OH
- Weekends as needed
- Bar
- Ability to walk for extended periods
- Mid-level
Quick Apply
Sanitation Supervisor - 2nd Shift & Swing Shift
Superior Dairy —Canton, OH
- Full-time
- Background check
- Spanish
- Inventory management
- Relocation assistance
Quick Apply
Service Supervisor (Highway Division)
City of Green —Green, OH
- $68,557 - $85,696 a year
- Online Application
- CDL B
- Microsoft Word
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
14d
3rd Shift Maintenance Supervisor
Superior Dairy —Canton, OH
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Account Manager - Canton Service
Standard Plumbing & Heating Company —Canton, OH
- Marketing
- Mid-level
- Office
Quick Apply
Machine Shop Supervisor
United Rolls Inc —Canton, OH
- Mid-level
- High school diploma or GED
- Team management
Quick Apply
14d

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Customer Service Representative

GBS Corp.
North Canton, OH

Quick Apply

Job Details

Full-time
7 days ago

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Computer operation
Customer communication
Microsoft Excel
Administrative experience
Attention to detail
Organizational skills

Full Job Description

Company Overview

GBS Corp is a leading provider of innovative information solutions, partnering with a diverse range of organizations to enhance productivity through advanced technology and comprehensive services. Since 1971, GBS has continuously invested in cutting-edge software, print, and marketing technologies to deliver high-quality solutions that transform how businesses operate.

POSITION SUMMARY

The Customer Service Representative serves as the primary day-to-day contact for assigned customer accounts, ensuring an exceptional customer experience from order placement through delivery. This role works closely with customers, sales representatives, internal production teams, and vendors to process orders, answer questions, resolve issues, and keep projects moving smoothly.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customer Service

Serve as the primary point of contact for assigned customer accounts.
Deliver exceptional customer service through timely, professional communication.
Answer customer questions and provide updates regarding orders, inventory, and delivery status.
Process customer orders accurately and efficiently.
Resolve customer concerns and collaborate with internal teams to ensure a positive customer experience.

Order Coordination

Coordinate customer orders with sales, production, and vendors to ensure timely completion.
Track order progress and proactively communicate updates to customers.
Assist in resolving shipping discrepancies, production issues, and delivery concerns.
Learn and support GBS BrandConnect and ORDO product lines and services.

Inventory & Account Support

Monitor inventory levels and communicate replenishment needs to appropriate team members.
Assist with inventory reconciliation and backorder management.
Maintain customer account information, product records, pricing, and related system data.
Perform accurate data entry and account maintenance within company systems.

Administrative Support

Complete training on GBS products, systems, order processing, and customer service procedures.
Maintain organized records and documentation.
Support department initiatives and complete additional duties as assigned.

QUALIFICATIONS (Knowledge, Skills, and Ability Requirements)

Customer service, administrative, account support, or related experience preferred.
Excellent verbal, written, and interpersonal communication skills.
Strong organizational skills with the ability to manage multiple priorities.
High attention to detail and commitment to accuracy.
Proficient in Microsoft Office, including Outlook, Word, and Excel.
Comfortable learning new software and web-based systems.
Strong problem-solving skills and ability to exercise sound judgment.
Ability to work both independently and collaboratively within a team environment.
Positive, customer-focused attitude with a willingness to learn.

PHYSICAL REQUIREMENTS

Prolonged periods of sitting and working at a computer.
Manual dexterity sufficient to operate standard office equipment.
Ability to occasionally lift up to 15 pounds.
Ability to adapt to changing priorities and work effectively in a fast-paced environment.

SUPERVISORY RESPONSIBILITIES

Does this job have supervisory responsibilities? No

Are there subordinate supervisors reporting to this job? No

Are there other non-supervisory employees who report directly to this job? No

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

GBS Corp is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. GBS Corp is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process.

Benefits:

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance

Application Question(s):

What is your salary requirement for this role?

Work Location: In person

Quick Apply

Refine Your Search

customer service supervisor jobs in canton, oh

Customer Service Representative

Controls Systems Engineering Supervisor

Service Supervisor 3rd Shift

LPN Supervisor

Mounting & Mechanics Supervisor

Personal Lines Insurance Customer Service

Production Team Lead - Third Shift Only

Restoration field Supervisor

Night Shift Precast Production Supervisor

Customer Service Specialist

Cementing Bulk Plant Supervisor

Production Supervisor

Clinical Supervisor SRS - Stark and Surrounding Counties

Quality Supervisor

Food Service and Bar Manager

Sanitation Supervisor - 2nd Shift & Swing Shift

Service Supervisor (Highway Division)

3rd Shift Maintenance Supervisor

Account Manager - Canton Service

Machine Shop Supervisor

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