Top 77 Call center representative Jobs in Canton Ga

Customer Service Representative (Hybrid - Atlanta, GA )
Alliant Health Solutions, Inc. —Atlanta, GA
- Online Application
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
Associate Client Support Consultant
ADP —Alpharetta, GA
- $21 an hour
- Overtime
- Hybrid work
- Military
- Writing skills
- 1 year
- Paid time off
- Benefits from day one
Implementation Specialist I / Client Onboarding
ADP —Alpharetta, GA
- $21 an hour
- Overtime
- Hybrid work
- Writing skills
- No experience needed
- Entry level
- Health insurance
- Paid time off
Call Center Representative
Serenity Mental Health Centers —Sandy Springs, GA
- $16.50 - $19.50 an hour
- Full-time
- Background check
- Spanish
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
13d
Contact Center Rep I
ASSOCIATED CREDIT UNION —Peachtree Corners, GA
- $21.75 - $27.19 an hour
- Weekends as needed
- Microsoft Word
- Spanish
- Microsoft Outlook
Quick Apply
Call Center Representative
A Smile 4 U —Alpharetta, GA
- Full-time
- Background check
- Spanish
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Water Customer Service Specialist II - Call Center
Cobb County Government —Marietta, GA
- $18.31 - $23.34 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 2 years
3d
Part Time Customer Service Representative
Reliable Heating & Air —Kennesaw, GA
- Part-time
- Background check
- Computer literacy
- Pass drug screening
Quick Apply
Call Center Agent
Cabins For You —Cartersville, GA
- From $16.25 an hour
- Weekends as needed
- Sales
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
9d
Remote Customer Service Representative
ACC PREMIERE —Roswell, GA
- $11.50 - $12.00 an hour
- On call
- Remote
- Mid-level
- High school diploma or GED
- 2 years
- Paid training
- Work from home
Quick Apply
13d
Customer Service Representative
Steamboat Group —Kennesaw, GA
- $19 - $20 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Office
- Tuition reimbursement
- Paid time off
Quick Apply
14d
Member Support Specialist
Serenity Mental Health Centers —Sandy Springs, GA
- $16.50 - $19.50 an hour
- Full-time
- Background check
- Spanish
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
13d
Call Center Representative
AnswerMTI —Atlanta, GA
- From $16 an hour
- Weekends as needed
- Computer literacy
- No experience needed
- English
- Health insurance
- Dental insurance
Quick Apply
Outbound Call Center Representative
Payentry —Norcross, GA
- $17 - $19 an hour
- Email
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Customer Experience Agent
AnswerMTI —Atlanta, GA
- From $16 an hour
- Part-time
- Computer literacy
- Writing skills
- Typing
- Paid training
- On-the-job training
Quick Apply
Patient Services Representative
THOMAS EYE GROUP PC —Atlanta, GA
- Full-time
- Microsoft Word
- Computer literacy
- Research
Quick Apply
Sr Customer Care Specialist (Manheim)
Cox Automotive —Atlanta, GA
- $22.02 - $33.08 an hour
- Overtime
- Hybrid work
- Bilingual
- Writing skills
- Mid-level
- Paid jury duty
- Paid holidays
Customer Service Representative
Contact Automation —Woodstock, GA
- $16 an hour
- Part-time
- Sales
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
5d
HVAC Home Service Customer Service
GAGNE HEATING & AC LLC —Alpharetta, GA
- $20 - $30 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Team management
- Health insurance
- Dental insurance
Quick Apply
Call Center Agent
Beaver Toyota of Cumming —Cumming, GA
- Weekends as needed
- Dealership
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply

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Customer Service Representative (Hybrid - Atlanta, GA )

Alliant Health Solutions, Inc. -
Atlanta, GA

Quick Apply

Job Details

Full-time

Qualifications

Computer operation
Microsoft Excel
Microsoft Outlook
Phone communication
Client inquiry handling
Administrative experience
High school diploma or GED
Health insurance knowledge
Medicaid
Typing
Clerical experience
Grammar Experience
Medical terminology
Office phone management
Quality data entry

Full Job Description

Alliant Health Group is a family of companies that provides professional services supporting the effective administration of healthcare programs and funding to support healthcare improvement initiatives. Alliant Health Solutions provides Federal and state government entities with the services, expertise and information systems necessary to increase the effectiveness, accessibility and value of health care. The Company is named a "Best Place to Work" and "Healthiest Workplace" by the Atlanta Business Chronicle.

Currently, the Company is looking for a service-oriented, Customer Service Representative, to work in the office and remotely or hybrid.

In this role, the ideal candidate will answer incoming call center phone calls in a timely and professional manner, supporting the workgroup with accurate, organized and timely system monitoring, documentation, communication, and management of electronic files. The customer service representative performs all administrative duties for assigned workgroup, generating appropriate worksheets, logs, letters, and reports Additional job responsibilities include:

Ensure that all incoming call center phone calls are answered within department guidelines
Ensure that all correspondence and provider requests are tracked or logged, reviewed for completeness, chart is instituted (if necessary), and processed accurately
Provide administrative support to assigned team including typing, electronic file maintenance, hard copy filing, processing of outgoing correspondence
Process claim and/or perform data entry in the internal/external document retrieval systems
Maintain and organize the file room of all outgoing correspondence sent to the providers and paper processed claims
Prepare overnight packages and assists in mail processes as needed
Respond to customer inquiry questions professionally and directs customer to appropriate resources
Participate in Quality Improvement activities and comply with departmental telephone monitoring guidelines
Work in close collaboration with other team members to support the development of new projects and the continuous improvement of the overall work of the team
Promote core values of team work, professionalism, effective communication skills and positive attitude
Maintain security and confidentiality of all information in accordance with HIPAA laws and regulations and company policies
Demonstrate compliance with company corporate and departmental policies as evidenced by attendance, punctuality, and dress
Perform other duties as assigned

The knowledge, skills and abilities required for the role include:

Proficiency in grammar, spelling and filing skills
Knowledge, skill, and ability to communicate in verbal and written formats to internal and external customers and exceed customers’ expectations and communicate
Knowledge skill and ability to prioritize work and time, including scheduling, coordinating work, and managing multiple tasks and deadlines
Ability to work with a team and perform work independently by use of creative thinking, thorough analysis of problems, and use of innovative approaches to problem resolution
Knowledge, skill, and ability to provide customer care on the telephone skills, including ability to handle challenging or difficult calls/callers
Knowledge of administrative practices and procedures, and familiar with medical terminology and Medicaid program
Basic computer knowledge, including word-processing (40-50 WPM) and data entry skills required.
Intermediate knowledge of Microsoft 365 applications including Outlook, Word, Excel, Teams, and Internet
Ability to travel by car or plane to Company locations, customer meetings or other locations as needed

Education, experience and training requirements include:

Requirements
- High school diploma or equivalent
- A minimum of one to two years of related experience in general clerical duties
- Previous telephone or customer service experience required
Preferred requirements
- Technical college degree
- Experience working in healthcare or medical setting

The Company is a market-leader in benefits and work/life balance. If you are interested in this opportunity, please click the "Apply" button.

Alliant Health Group and family of companies is an Equal Employment Opportunity Employer (EOE) and Drug Free Workplace. In compliance with the ADA Amendments Act (ADAAA), all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternative method for you to apply. Please contact 678-527-3000.

Quick Apply

Refine Your Search

call center representative jobs in canton ga

Customer Service Representative (Hybrid - Atlanta, GA )

Associate Client Support Consultant

Implementation Specialist I / Client Onboarding

Call Center Representative

Contact Center Rep I

Call Center Representative

Water Customer Service Specialist II - Call Center

Part Time Customer Service Representative

Call Center Agent

Remote Customer Service Representative

Customer Service Representative

Member Support Specialist

Call Center Representative

Outbound Call Center Representative

Customer Experience Agent

Patient Services Representative

Sr Customer Care Specialist (Manheim)

Customer Service Representative

HVAC Home Service Customer Service

Call Center Agent

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