Top 9 Service desk manager Jobs in Canton Oh

IT Support Specialist
Dencar Technology —Akron, OH
- $19 - $25 an hour
- Full-time
- Customer service
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
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IT Service Desk Supervisor
Babcock & Wilcox —Akron, OH
- Mid-level
- 3 years
- Supervising experience
IT Business Analyst- ERP
SOPREMA —Wadsworth, OH
- Up to $120,000 a year
- Full-time
- Background check
- 5 years
- ERP systems
- Paid holidays
- Health insurance
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Technical Product Support Specialist
CommuniCare Health Services Corporate —Akron, OH
- Full-time
- HIPAA
- Office
- Bachelor's degree
Quick Apply
Infrastructure & Technology Manager
Americhem —Cuyahoga Falls, OH
- Computer Science
- System design
- Windows
Quick Apply
Junior SAP ABAP Developer
Parker Hannifin Corporation —Akron, OH
- $88,000 - $146,400 a year
- Full-time
- Computer Science
- System design
- Bachelor's degree
- Paid parental leave
- Paid holidays

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Manager of Technology
Yardmaster, Inc. —Blacklick, OH
Maintain IT asset records, license tracking, and participate in budgeting. A degree or formal studies in Information Technology, Computer Science, or a related…
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Information Technology Manager 1
State of Ohio - Taxation —Columbus, OH
Or completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least…
$47.50 an hour

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service desk manager jobs near canton oh

IT Support Specialist

Dencar Technology
Akron, OH

Quick Apply

Job Details

Full-time
$19 - $25 an hour

Benefits

Health insurance
Dental insurance
Paid time off

Qualifications

Customer service
iOS
Windows
Microsoft Office
IT support
Network support
Linux
Help desk
VPN

Full Job Description

Dencar Technology builds the point of sale systems, hardware, and integrated sales tools that power car washes across the industry. We are looking for an IT Support Specialist to join our team.

This is primarily a hands on build role. Most of your week goes to building and configuring network equipment and car wash controllers, then testing each build fully before it moves into production. You will work across several equipment interfaces as you build and test, and you will manage your own schedule to hit weekly build and testing targets. A smaller part of the role is support, sprinkled in around the build work: backing up our internal IT help desk, lending a hand to Quality Assurance on the production line, and occasionally helping configure equipment at customer sites. That mix can shift over time as the team's needs change, so some weeks may lean more toward support than others.

As you grow into the role, you will also train, support, and guide car wash owners, managers, and their teams on using and repairing Dencar's systems and services, along with helping car wash customers with app and account questions.

What you will do

Build and configure network equipment and car wash controllers, and fully test each build before it reaches production
Support Ubiquiti and TP-Link full stack networking environments, including VPN setups such as L2TP, IPsec, OpenVPN, and WireGuard
Step in to support Quality Assurance on the production line when needed
Provide technical help with computer hardware and software, whether by phone, in person, or online
Resolve technical issues quickly using the resources available within the company
Log bugs and enhancement requests
Write and maintain quick reference guides and fixes for the support team to draw on
Deliver introductory online training on Dencar's products and services

What we are looking for

Self motivated and comfortable working independently, with the discipline to stay on task with little day to day supervision
Strong troubleshooting and critical thinking
Working knowledge of IT support, or a strong desire to learn
Excellent customer service skills
Progress toward IT certifications, an Associate's degree in Information Technology or a related field, or equivalent real world experience
Strong computer skills, including the Google productivity suite and Microsoft Office, with exposure to Windows, Linux, Mac, iOS, and Android

Pay: $19.00 - $25.00 per hour

Expected hours: 45.0 per week

Benefits:

Dental insurance
Health insurance
Paid time off

Compensation Package:

Hourly pay

Experience:

Help desk: 1 year (Preferred)
Windows: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

service desk manager jobs in canton oh

IT Support Specialist

IT Service Desk Supervisor

IT Business Analyst- ERP

Technical Product Support Specialist

Infrastructure & Technology Manager

Junior SAP ABAP Developer

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I want to receive the latest job alert for service desk manager in canton oh

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