Top 20 Guest service agent Jobs in Canyon Lake Tx

Front Desk Supervisor/Sales Coordinator
Marriott International —New Braunfels, TX
- Full-time
- Computer literacy
- Mid-level
- Hotel
Quick Apply
Community Representative
Brookfield Properties —San Marcos, TX
- Part-time
- Sales
- Inventory management
- Windows
- Pet insurance
Front Desk Agent (D203)
Courtyard by Marriott New Braunfels River Village —New Braunfels, TX
- Part-time
- Computer literacy
- Basic math
- Hotel
- Free parking
- Paid jury duty
Quick Apply
9d
Leasing Associate
RPM Living —New Braunfels, TX
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
2d
Front Desk Agent
Oldham Goodwin —New Braunfels, TX
- Computer literacy
- Basic math
- Hotel
9d
Front Desk Agent
Tru by Hilton San Antonio North —San Antonio, TX
- $14 - $15 an hour
- Part-time
- Administrative experience
- Organizational skills
- Communication skills
Quick Apply
8d
Front Desk Agent
WHIM HOSPITALITY LTD —Dripping Springs, TX
- $20 an hour
- Full-time
- Computer skills
- Communication skills
- Entry level
Quick Apply
Front Desk Sales Associate
PCRK Group —New Braunfels, TX
- Part-time
- Ability to stand for extended periods
- Communication skills
- Entry level
Quick Apply
Front Desk Agent
GF Hotels & Resorts USA —Schertz, TX
- Hotel
- Entry level
- Health insurance
- Paid time off
Quick Apply
Front Desk Receptionist
Staybridge Suties —San Antonio, TX
- From $14 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Towneplace Suites Universal City/Live Oak —San Antonio, TX
- $14 - $15 an hour
- Ability to walk for extended periods
- Hotel
- Driver's License
Quick Apply
Front Desk Agent
U S Retail Ventures —San Marcos, TX
- $13 - $15 an hour
- 8 hour shift
- Bilingual
- Background check
- Hotel
- Tuition reimbursement
- Paid time off
Quick Apply
3d

Other jobs to consider

Find your next job by exploring related positions.

Wrangler
Texas Trail Rides —Austin, TX
This role involves giving guests an amazing experience on trail rides, maintaining the well-being of animals, managing barn areas, having great customer service…
From $15 an hour
Quick Apply
Waiter
Norwegian Cruise Line Holdings —Austin, TX
Resolves any service and/or product deficiencies that may occur, to ensure satisfaction of service with guests in assigned station.
$16.50 a year

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Leasing Agent
RHM Real Estate Group —Columbus, OH
Willingness to achieve Fair Housing certification prior to interaction with prospects or residents. Immediately record all telephone and in-person visits in…
$20 an hour
Quick Apply
Front Desk Agent - Second Shift
Renaissance Columbus Downtown Hotel —Columbus, OH
You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation…
$17 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for guest service agent in canyon lake tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near canyon lake tx

Front Desk Supervisor/Sales Coordinator

Marriott International -
New Braunfels, TX

Quick Apply

Job Details

Full-time

Qualifications

High school diploma or GED

Full Job Description

Position Summary:

A Guest Service Agent must have a positive and professional upbeat personality with a desire to deliver outstanding
customer service to make the guest experience memorable. Ensuresthe highest level of guest services are provided
and that our standards are always met and maintained.

Duties and Responsibilities:

Able to work a flexible schedule, be reliable and adhere to start times.

Wear proper attire and a nametag while on shift. Keep personal appearance professional.
Complete all required company and brand-specific training and/or certifications in a timely manner.
Acknowledge guests in public areas with warm friendly greetings. Use the 5/10 rule.
Able to courteously engage with, attentively listen to and respect diverse groups of guests in a professional
manner.
Stay updated on events, including groups and meeting room usage, to effectively handle all foreseen
situations.
Perform accurate check-inscheck-outs as well as other necessary Property Management System
functions.
Answer the telephone in a timely and professional manner.
Adhere to Hotel procedures for two-way radio communication. Use hotel protocols to communicate guest
issues so they can be addressed promptly with management.
Maintain clear and efficient communication and coordination with housekeeping and other departments
regarding room status, including maintenance deficiencies.
Anticipate and address guests' service needs. Respond to guest requests and inquiries promptly and in a
professional manner. Attend to any guest complaints and take service recovery measures if required.
Make reservations over the phone using proper sales techniques.
Know all hotel services, features and local attractions to respond to guest inquiries accurately.
Efficiently process credit card payments following security protocols.
Responsible for maintaining and recording accurate documentation regarding registration, changes,
charges, customer service logs and maintenance issues.
Follow and complete the appropriate shift checklist.
Ensure hotel keys are distributed to the appropriate parties and that guest privacy is maintained.
Maintain a safe, secure and healthy work environment by following safety and security protocols and
complying with hotel policies and procedures.
Know and be able to follow the emergency procedures for the Hotel. Report accidents pertaining to guests
or personal injury immediately to a supervisor.
Be knowledgeable about the hotel's marketing program, specialspackages and use sales techniques to
upsell rooms to maximize revenue and occupancy levels.
Adhere to the master key sign-out protocols and ensure the security of the assigned master key.
Identify items that guests have left behind and report items utilizing the hotel's lost and found procedures.
Follow supervisor directions and work independently with minimal supervision.
Rev 01/01/2023 Pg. 2
Abide by timekeeping policies of clocking in/out for shifts, breaks and lunch.
Attend scheduled meetings and necessary training sessions as requested.
Maintain confidentiality of guest information and pertinent hotel data.
Provide assistance to other staff members in a team spirit to contribute to the smooth operations of the
hotel.
Work other duties or tasks that are assigned as necessary, and that are pertinent to the department's
success.

Physical, Mental and Environmental Demands:
Be able to stand for extended periods of time.
Must be able to push and pull up to 50 lbs. and carry up to 20 lbs.
Be able to bend, reach, kneel, pivot and grip items while working at assigned desk area.
Must have the manual dexterity and coordination to operate all office equipment.
Must be able to adjust to changing priorities and simultaneously complete multiple assignments despite
interruptions.

Skills, Educational Background, Experience and Basic Expectations:
High School Diploma or GED required.
Experience in Guest Services.
Excellent communication, customer service and time management skills.
Able to organize, plan ahead and manage workload.
A team player, yet able to work independently.
Ability to work effectively in a fast-paced environment.
Computer skills, specifically Microsoft Office and use of the internet

Quick Apply

Refine Your Search

guest service agent jobs in canyon lake tx

Front Desk Supervisor/Sales Coordinator

Community Representative

Front Desk Agent (D203)

Leasing Associate

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Sales Associate

Front Desk Agent

Front Desk Receptionist

Front Desk Agent

Front Desk Agent

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for guest service agent in canyon lake tx

Explore jobs in more locations

Position Summary:

Job Seeker Tools

Employer Tools

Browse

Stay Connected