Top 23 Call center representative Jobs in Carlisle, Ky

Call Center Representative - Full Time - Winchester Operations
Peoples Exchange Bank —Winchester, KY
- $16.85 - $25.27 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
Quick Apply
14d
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Wastebuilt Environmental Solutions, LLC —Mount Sterling, KY
- $22 - $28 an hour
- Computer literacy
- Basic math
- ERP systems
- Health savings account
- Disability insurance
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Call Center Representative - Full Time - Winchester Operations

Peoples Exchange Bank -
Winchester, KY

Quick Apply

Job Details

Full-time
$16.85 - $25.27 an hour
14 days ago

Qualifications

Managing customer accounts
Account maintenance
Financial transaction processing
Computer literacy
Client inquiry handling
Mail distribution
Scanning
Research
Financial issue resolution
Mail management
Assisting with digital banking services
Mail processing
Handling account queries
Entry level
Quality data entry
Client interaction via phone calls

Full Job Description

Call Center Representative - Full Time - Winchester Operations

Provides quality service by telephone to bank customers of all markets in a courteous, professional manner. Researches and resolves customer requests, answers customer inquiries with regard to account maintenance, balance transfers, stop payments, statement requests, online banking, debit cards, simple loan questions, etc. Directs calls to the appropriate Market and/or Department. Also assists Deposit Operations with other duties as assigned including projects, reporting, monthly tasks, etc. Assists Interactive Tellers as needed to provide service and support for customers handling routine requests, as well as those that may require extensive research and use of problem-solving skills to identify and resolve issues.

Essential Functions & Responsibilities:

To answer customer inquires completely and politely in person and by phone.

Answer incoming calls with a professional attitude and tone.

Ability to use all required computer systems in order to efficiently find information or input data.

Provide assistance to other departments in regards to scanning, processing incoming and outgoing mail, and other paperwork processing as needed.

Assists ITM department in performing customer transactions as needed.

Maintain a professional work environment, attitude and business like appearance.

To complete all duties as assigned within the prescribed time frame.

** Accounts Payable Experience Helpful

Employees must be able to pass the following pre-screening:

Credit Screening – The credit screening includes a credit history check, financial fitness check, and other non-specified criteria to confirm eligibility for a position.

Background Screening - The background screening process includes a review of all federal and state civil and criminal charges for all locations you have lived at within the last seven years.

Drug Testing – The drug test will be a urine test. We check for a number of substances including Marijuana.

Employment and Education - The bank may also investigate the employment and education background of an employee. We reserve the right to deny or terminate employment based on the results of that review.

Peoples Exchange is built on tradition, service and trust. Since the first meeting of original charter board members, we have been locally owned and operated. Our founders set high standards of excellence for our organization, our operations, and our people for over 100 years. We have always been proud to be a pioneer in our marketplace by offering banking products and services to benefit our friends in the communities we serve. As times change, so do the needs of our customers. Peoples Exchange will offer top notch customer services maintaining our hometown, friendly service that our customers have grown to expect.

Peoples Exchange Bank is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, genetic information, disability, or veteran status. We are committed to providing a workplace that is based on merit and qualifications.

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call center representative jobs in carlisle, ky

Call Center Representative - Full Time - Winchester Operations

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