About the Role
The Cumberland County Housing and Redevelopment Authoritiesis seeking an experienced Public Housing Property Manager to oversee the daily operations of approximately 208 HUD-assisted public housing units serving families and seniors.
This is a key leadership position responsible for managing occupancy, property operations, financial performance, regulatory compliance, resident relations, and staff supervision. Working closely with the Deputy Executive Director, Finance Department, Maintenance Department, residents, and community partners, you'll play an essential role in ensuring the Authority provides safe, affordable, and well-maintained housing while maintaining compliance with HUD regulations and Authority policies.
We're looking for a professional who combines strong property management experience with exceptional leadership, financial management, customer service, and organizational skills. This is more than a property management position—it's an opportunity to make a meaningful impact on the quality of affordable housing within our community.
Our Expectations
We are looking for a leader who demonstrates:
- Professionalism and integrity in every interaction
- Strong leadership and supervisory skills
- Excellent customer service and communication abilities
- Financial responsibility and sound budget management
- Strong organizational and time-management skills
- A proactive, solutions-oriented approach to problem solving
- The ability to interpret and apply HUD regulations and Authority policies
- Sound judgment, discretion, and the ability to maintain confidentiality
- Confidence using Microsoft Office and property management software
- A collaborative approach when working across departments
Key Responsibilities
Property Operations & Occupancy
- Direct the daily operations of Public Family Housing and Public Senior Housing.
- Maintain compliance with HUD regulations, the Admissions and Continued Occupancy Policy (ACOP), PHAS performance standards, EIV, PIC, and other required reporting systems.
- Oversee occupancy management, including waiting lists, applicant eligibility, leasing, annual and interim recertifications, transfers, and move-outs.
- Monitor occupancy goals while ensuring excellent customer service throughout the resident lifecycle.
Financial Management
- Prepare, administer, and monitor operating and capital budgets.
- Manage rent collections, tenant accounts receivable, repayment agreements, security deposits, and related financial reporting.
- Review monthly financial reports, monitor expenditures, identify budget variances, and implement corrective actions when necessary.
- Ensure compliance with HUD financial regulations, procurement requirements, Authority policies, and internal financial controls.
- Collaborate with the Finance Department to support audits, financial reporting, and responsible stewardship of public funds.
Resident Relations & Compliance
- Foster positive relationships with residents by addressing concerns and resolving conflicts professionally.
- Conduct informal hearings and coordinate lease enforcement actions when necessary.
- Coordinate legal proceedings related to lease violations, delinquent accounts, evictions, and property damage.
- Promote safe, stable, and welcoming communities through effective resident communication and problem resolution.
Leadership & Collaboration
- Supervise Cumberland County Housing and Redevelopment Authorities administrative staff through coaching, training, and performance management.
- Partner with the Maintenance Department to coordinate inspections, preventive maintenance, emergency repairs, and property appearance.
- Prepare reports, correspondence, Board materials, and required HUD submissions.
- Collaborate with internal departments, contractors, and community partners to support Authority goals and successful property operations.
Qualifications
Qualified candidates will possess:
- High school diploma or equivalent required; Associate degree preferred.
- Two (2) or more years of progressively responsible experience in subsidized housing, property management, public housing administration, or a related field. Equivalent combinations of education and experience may be considered.
- Minimum of two (2) years of supervisory experience.
- Experience managing operating budgets, accounts receivable, rent collections, and financial reporting.
- Working knowledge of HUD regulations, occupancy requirements, leasing practices, and compliance reporting.
- Excellent leadership, communication, customer service, and conflict resolution skills.
- Strong organizational, analytical, and problem-solving abilities.
- Proficiency with Microsoft Office and property management software.
- Valid Pennsylvania driver's license with an acceptable driving record.
What We're Looking For
This position is ideal for someone who:
- Enjoys leading property operations while serving residents.
- Builds strong relationships with residents, staff, and community partners.
- Has the confidence to make sound decisions while remaining approachable and professional.
- Can successfully balance operational, financial, compliance, and customer service responsibilities.
- Takes ownership of challenges and follows through to resolution.
- Values teamwork, accountability, professionalism, and continuous improvement.
Working Environment
Work is performed primarily in an office environment with frequent visits to Cumberland County Housing and Redevelopment Authorities properties. Duties include sitting, standing, walking, climbing stairs, and using a computer for extended periods. The position also requires effective communication in person and by telephone and may occasionally require lifting or carrying items weighing up to 10 pounds. The Property Manager may be required to respond to on-site emergencies, conduct property inspections in various weather conditions, and travel between Cumberland County Housing and Redevelopment Authorities’ locations as needed.
Schedule
Full-Time — 37.5 Hours Per Week
The standard workweek is 37.5 hours, Monday through Friday. Cumberland County Housing and Redevelopment Authorities offers a flexible work schedule, with start times between 7:00 a.m. and 9:00 a.m. Employees receive a 30-minute lunch break, with the workday ending between 2:30 p.m. and 4:00 p.m., depending on the selected start time.
Salary
$56,000 - $58,000 based on experience
Benefits
- Medical
- Dental
- Vision
- Life Insurance
- Retirement Plan
- Vacation Days
- Sick Days
- Personal Days
- 15 Paid Holidays
Why Join Cumberland County Housing and Redevelopment Authorities?
The Cumberland County Housing and Redevelopment Authorities Public Housing Property Manager plays a vital role in ensuring families and seniors have access to safe, affordable, and well-managed housing. This position offers the opportunity to lead daily operations, mentor staff, build strong resident relationships, and make a meaningful impact on the community through quality housing and exceptional service.
If you're an experienced property management professional with strong leadership skills and a passion for public service, we'd love to hear from you.
Employment is contingent upon successful completion of a background investigation and any pre-employment requirements established by Cumberland County Housing and Redevelopment Authorities.
Cumberland County Housing and Redevelopment Authorities is proud to be an Equal Opportunity Employer.
Pay: $56,000.00 - $58,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
