Top 18 Customer success manager Jobs in Carlsbad, Ca

Customer Success Manager
CARET —San Diego, CA
- $70,000 - $80,000 a year
- Remote
- Mid-level
- Communication skills
- Health savings account
- Dental insurance
Customer Success Manager (Money)
Intuit —San Diego, CA
- $126,000 - $191,000 a year
- Mid-level
- 3 years
- Presentation skills
Enterprise Customer Success Manager
CARET —San Diego, CA
- $90,000 - $100,000 a year
- Remote
- Presentation skills
- Senior level
- Leadership
- Health savings account
- Dental insurance
Strategic Account Manager
Raken, Inc. —Carlsbad, CA
- Full-time
- Remote
- Spanish
- Mid-level
- Residential
- Health savings account
- Paid holidays
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Senior Manager, Customer Success (Money)
Intuit —San Diego, CA
- $143,500 - $233,000 a year
- 5 years
- Team management
- Mentoring
Strategic Account Manager
Altium —La Jolla, CA
- $120,000 - $150,000 a year
- Full-time
- Remote
- 6 years
- Business development
- Travel
- Commuter assistance
- Health savings account
Quick Apply
Key Account Manager
Raken, Inc. —Carlsbad, CA
- Full-time
- Hybrid work
- Spanish
- Writing skills
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Principal Business Operations Manager - Customer Success Platform
Intuit —San Diego, CA
- $196,000 - $265,000 a year
- Analysis skills
- Senior level
- Leadership
Partner Discovery Client Success Manager
SaaSMAX —San Diego, CA
- Mid-level
- Continuous improvement
- Product management
Senior Director, Customer Success (RapidScale)
Cox Communications —San Diego, CA
- $148,500 - $247,500 a year
- Full-time
- 7 years
- Bachelor of Science
- Bachelor's degree
- Paid jury duty
- Paid holidays
11d
Loan Originator Success Manager
C2 Financial —San Diego, CA
- $75,000 - $140,000 a year
- Full-time
- Office
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Quick Apply
Account Manager
Flamingo Holland, Inc —Vista, CA
- $55,000 - $85,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Profit sharing
- Paid holidays
Quick Apply
Account Manager - State Farm Agent Team Member
John Cho - State Farm Agent —Oceanside, CA
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Paid time off
- Opportunities for advancement
Quick Apply
Remote Client Success Manager — Marketing Performance & Retention (Early Career / Tech-Savvy)
Built By Shah —United States
- $4,000 - $7,500 a month
- Full-time
- Remote
- English
- Mid-level
- Communication skills
Quick Apply

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Program Manager, Senior
Blue Shield of California —San Diego, CA
Build strong relationships and develop a deep understanding of line of business needs to effectively advocate priorities and requirements across the enterprise.
$90,900 - $136,300 a year
Program Manager
Vuori, Inc —Carlsbad, CA
Relevant certification in the Scrum/Agile field is preferred. Oversee project planning, discovery, system design, configuration, testing, and deployment.
$127,000 - $163,000 a year
Quick Apply
12d

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Customer Success Manager
Impact.com —Columbus, OH
Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus). Reactive duties include training, product support, and appropriate…
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Customer Success Manager
Nortek Air Solutions, LLC —Columbus, OH
Bachelor’s degree in business or related field of study. Partner with internal logistics and field support teams to coordinate delivery, commissioning, and hand…
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customer success manager jobs near carlsbad, ca

Customer Success Manager

CARET -
San Diego, CA

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Job Details

$70,000 - $80,000 a year

Benefits

Health savings account
Dental insurance
Flexible spending account
Paid time off
401(k) matching
Paid sick time

Qualifications

Term negotiation
Managing customer accounts
Sales experience within tech
Customer relationship management
Time-based sales targets
Account management

Full Job Description

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further.

Our team-defined values guide how we show up for each other, for our partners, and for our customers:

We succeed together.
We embrace progress.
We care big.
We create space.

Overview

We are seeking a results-driven Customer Success Manager focusing heavily on revenue expansion, upselling, and proactive opportunity hunting. You will act as a strategic partner to customers while driving measurable business outcomes and increasing account value.

Key Responsibilities

Account Growth & Hunting

Proactively identify, develop, and close upsell, cross-sell, and expansion opportunities within existing accounts
Build and execute account growth plans aligned to customer goals and company revenue targets
Continuously “hunt” for new use cases, departments, and stakeholders to expand product adoption
Partner with Sales to convert expansion pipeline into closed revenue
Own and manage a book of business with a growth quota or expansion target

Customer Success & Relationship Management

Serve as the trusted advisor to customers, ensuring alignment between their goals and product capabilities
Build strong relationships with key stakeholders and decision-makers
Drive product adoption, engagement, and long-term value realization
Conduct regular business reviews focused on both performance and growth opportunities

Retention & Risk Management

Monitor customer health and proactively mitigate churn risk
Develop and execute retention strategies for at-risk accounts
Ensure renewal readiness while positioning expansion opportunities

Cross-Functional Collaboration

Partner with Sales, Marketing, Product, and Support teams to drive customer outcomes and growth
Provide customer feedback to influence product roadmap and go-to-market strategies

Qualifications

3–7+ years in Customer Success, Account Management, or Sales roles within a SaaS or technology environment
Proven track record of carrying and exceeding expansion or revenue targets
Strong hunting mindset with the ability to uncover and close growth opportunities
Experience managing complex accounts and multi-threaded relationships
Excellent communication, negotiation, and presentation skills
Data-driven approach with the ability to identify trends and opportunities within accounts

Benefits:

Flexible PTO
Medical, Dental, Paid Sick Days, Vision, and Supplemental Coverage
Flexible Spending Account
Health Savings Account
401(k) match

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! We value people with unique backgrounds, experiences, and skillsets. If you’re passionate about having a significant impact and shaping the foundations of a rapidly growing product, please apply!

Equal Employment Opportunity: CARET is an Equal Opportunity, Affirmative Action Employer.

The compensation information below is provided in compliance with job posting disclosure requirements.

Pay range: $70,000-$80,000 Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operations business needs.

Depending on the position, compensation may also include commission, bonuses, etc. Potential for bonuses is based on company performance and potential for merit increases is based on performance.

Apply Now

Refine Your Search

customer success manager jobs in carlsbad, ca

Customer Success Manager

Customer Success Manager (Money)

Enterprise Customer Success Manager

Strategic Account Manager

Senior Manager, Customer Success (Money)

Strategic Account Manager

Key Account Manager

Principal Business Operations Manager - Customer Success Platform

Partner Discovery Client Success Manager

Senior Director, Customer Success (RapidScale)

Loan Originator Success Manager

Account Manager

Account Manager - State Farm Agent Team Member

Remote Client Success Manager — Marketing Performance & Retention (Early Career / Tech-Savvy)

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Overview

Key Responsibilities

Account Growth & Hunting

Customer Success & Relationship Management

Retention & Risk Management

Cross-Functional Collaboration

Qualifications

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