Top 31 Customer support & client services managers Jobs in Carlsbad, Ca

Manager Customer Service
Graybar Electric Company, Inc. —San Diego, CA
- $95,000 a year
- Full-time
- 5 years
- Mentoring
- Senior level
- Profit sharing
- Paid holidays
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8d
Customer Service Manager
Winchester Interconnect —San Marcos, CA
- Up to $116,000 a year
- Microsoft Word
- Marketing
- Office
Quick Apply
6d
Guest Experience Lead
Kids & Coffee, LLC —Carlsbad, CA
- $23 - $25 an hour
- Part-time
- 5 years
- Mid-level
- Supervising experience
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8h
Customer Support Supervisor - Environmental Solutions
Republic Services —Escondido, CA
- $82,600 - $113,650 a year
- Full-time
- 5 years
- Team management
- Contracts
- AD&D insurance
- Employee stock purchase plan
Group Manager, Customer Success
Intuit —San Diego, CA
- $171,000 - $231,500 a year
- 7 years
- English
- Finance
Senior Manager, Customer Success (Money)
Intuit —San Diego, CA
- $143,500 - $233,000 a year
- 5 years
- Team management
- Mentoring
Customer Service & Operations Manager
Pro Teeth Guard —San Marcos, CA
- $63,000 - $68,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
2d
Principal CX Strategy Leader, AI-Powered Onboarding
Intuit —San Diego, CA
- $185,000 - $280,000 a year
- Bachelor's degree
- QuickBooks
- Experience equivalent to degree accepted
Loan Originator Success Manager
C2 Financial —San Diego, CA
- $75,000 - $140,000 a year
- Full-time
- Office
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
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Site Lead - Camp Pendleton
STRUCTION SOLUTIONS —Camp Pendleton, CA
- Contract
- Military
- Mid-level
- High school diploma or GED
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9d
Sr. Manager, Next Level Help, Intuit Enterprise Suite
Intuit —San Diego, CA
- $131,000 - $221,500 a year
- Full-time
- 8 years
- Bachelor's degree
- Travel
Staff CX Professional, QuickBooks Live Service Strategy
Intuit —San Diego, CA
- $160,000 - $227,000 a year
- 6 years
- Bachelor's degree
- Product management
Director, Oncology Customer Experience
Hologic —San Diego, CA
- $151,200 - $268,800 a year
- Management
- HIPAA
- Bachelor's degree
Senior Director, Customer Success (RapidScale)
Cox Communications —San Diego, CA
- $148,500 - $247,500 a year
- Full-time
- 7 years
- Bachelor of Science
- Bachelor's degree
- Paid jury duty
- Paid holidays
8d
Branch Operations Supervisor - Commercial Lines
Insurance Office of America, Inc. —Poway, CA
- $95,000 - $125,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Group Manager - QuickBooks CX - Foundational Experiences
Intuit —San Diego, CA
- $219,500 - $297,000 a year
- Analysis skills
- Bachelor's degree
- Product management
Regional Vendor Manager
Kellermeyer Bergensons Services —Oceanside, CA
- $65,000 - $85,000 a year
- Weekends as needed
- 5 years
- Analysis skills
- Travel
Quick Apply
Director of Customer Experience
SaaSMAX —San Diego, CA
- Product management
- Senior level
Technical Support Manager
Cohu, Inc. —San Diego, CA
- Extended hours
- Microsoft Excel
- Oracle
- Bachelor of Science
National Service Manager - Multi-Vendor Imaging - West Coast
Catalyst MedTech —Poway, CA
- $115,000 - $160,000 a year
- Weekends as needed
- Up to 50% travel
- Sales
- Driver's License
- Wellness program
- Health savings account
Quick Apply
3d

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customer support & client services managers jobs near carlsbad, ca

Manager Customer Service

Graybar Electric Company, Inc. -
San Diego, CA

Quick Apply

Job Details

Full-time
$95,000 a year
8 days ago

Benefits

Profit sharing
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Vision insurance
401(k) matching
Employee stock ownership plan
Life insurance

Qualifications

Resource allocation
Customer communication
Staff supervision
Team supervision
Managing teams in a customer support role
5 years
SAP
Workplace dispute resolution
Shift management
Frontline customer support management
E-commerce
Team development
Mentoring
Leading team collaboration initiatives
Warehouse operations
Productivity software
Business operations
Senior level
Leadership
Team motivation (leadership skill)

Full Job Description

Become part of the excitement.

As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the branch to help the Company achieve its sales, financial and service goals.

In this role you will:

Assist the Branch Manager in managing resources within the branch
Supervise and mentor customer service, administrative, warehouse, and transportation functions
Staff all service and administrative functions and monitor performance of related employees
Implement customer-facing service solutions and e-commerce solutions
Set branch schedules, establish procedures, and resolve service failures
Collaborate with Branch Manager in managing profitability, expenses, and assets

What you bring to the table:

SAP and Microsoft Office experience
Supervisory and leadership skills; ability to motivate and support a team
Problem solving and conflict resolution skills
5+ years experience required
2 year degree preferred

Shift and Hours: Monday - Friday, 8:00am - 5:00pm.

Compensation Details: The expected starting rate of pay for this position is $95,000 annually, depending on experience. This position is also incentive eligible, based on specific and relevant business metrics.

The Value of Graybar:

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like:

Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
Life Insurance coverage for you and options for your family.
Save on expenses with Flexible Spending Accounts.
Enjoy our Disability Benefits at no cost to you.
Share in our success with Profit Sharing Plans.
401(k) Savings Plan with company match to help secure your future.
Paid Vacation & Sick Days to spend time away from work or in case of an illness.
Rest and recharge during our Paid Holidays throughout the year.
Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health.
Volunteer with Community Time Off to give back to the community.
Predictable Work Schedules to plan your life: no weekends or nights for most roles.
Celebrate your and others' achievements with our Employee Recognition Program.
Reach your career goals with our Educational Reimbursement and Career Development Programs.
And More Perks that support your well-being and career growth.

Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information.

Why should you join Graybar?

At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business.

We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Apply now and find out what’s next for you.

Equal Opportunity Employer/Vet/Disabled

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Refine Your Search

customer support & client services managers jobs in carlsbad, ca

Manager Customer Service

Customer Service Manager

Guest Experience Lead

Customer Support Supervisor - Environmental Solutions

Group Manager, Customer Success

Senior Manager, Customer Success (Money)

Customer Service & Operations Manager

Principal CX Strategy Leader, AI-Powered Onboarding

Loan Originator Success Manager

Site Lead - Camp Pendleton

Sr. Manager, Next Level Help, Intuit Enterprise Suite

Staff CX Professional, QuickBooks Live Service Strategy

Director, Oncology Customer Experience

Senior Director, Customer Success (RapidScale)

Branch Operations Supervisor - Commercial Lines

Group Manager - QuickBooks CX - Foundational Experiences

Regional Vendor Manager

Director of Customer Experience

Technical Support Manager

National Service Manager - Multi-Vendor Imaging - West Coast

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