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Clinical Education Associate (Administrative Support - Residential Program)
San Marcos, California Job ID 1141 Date posted 09/09/2025 Hiring Range $20.19 - $26.35 Apply
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Overview
At the University of St. Augustine for Health Sciences (USAHS), we seek innovative people that focus on supporting our learners through every stage of their educational journey. Working at USAHS allows you to put students first, while being a force for good. We believe that advancing our communities starts with a diverse employee base, so that as we interact with others, we can build bridges to trust, respect, and understanding. At USAHS, we understand how important it is to be able to come to work as your full, authentic self, bringing with you all of the experiences and ideas that are uniquely 'you'. Grow not only in your career but as a person. Be a force for good. Be the University of St. Augustine.
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Success Profile
What makes a successful Clinical Education Associate (Administrative Support - Residential Program) at the University of St. Augustine? Check out the traits we’re looking for and see if you have the right mix.
Student First
Collaborate
Innovation
Customer Focus
Committed to Vision and Values
Accountable
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Our Values
The mission of the University of St. Augustine for Health Sciences is the development of professional healthcare practitioners through innovative, individualized, and quality classroom, clinical, and distance education.
Student first
Integrity
Professionalism
Health and wellness
Promoting excellence and innovation
Responsiveness
Creative and critical thinking
Collaboration
Culture
As a Certified B Corp institution since 2015, we are proud to be a part of a global movement that empowers businesses to meet the highest standards of verified social and environmental performance, public transparency and legal accountability to balance and purpose. As part of the B Corp community we are committed to working toward reducing inequality, lowering levels of poverty, a healthier environment, stronger communities, and the creation of more high-quality jobs. As part of our family, you will be given the opportunity to participate in a wide range of community projects focused on environmental sustainability and community support.
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Key Benefits
Generous Medical, Dental & Vision Plans
Higher Education Tuition Reduction
Health Care Flexible Spending Accounts
Long Term Disability Coverage
Supplemental Life Insurance
401k with Match
The University of St. Augustine for Health Sciences offers competitive salaries and comprehensive benefits that include various options for health and wellness, income planning and protection, a generous paid time off policy including holidays, and professional development opportunities.
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Position Description
The mission of the University of St. Augustine for Health Sciences is the development of professional health care practitioners through innovation, individualized, and quality classroom, clinical, and distance education.
GENERAL SUMMARY
The Clinical Education Associate performs a variety of administrative duties to support the Clinical Education Department’s goal of ensuring a successful clinical education experience through successful and timely selection and placement of student internships, leading to transition from classroom to commencement.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensures all required student documentation is accurate and current, including health and admission requirements
Works directly with central functions/faculty/students to maintain accurate clinical site requirements.
Attends campus meetings to explain and/or distribute pertinent materials to students as necessary as a follow-up to orientation. Inform students on who their primary point of contact will be while enrolled; answers questions and provides clarification regarding specific requirements for clinical site and the placement process.
Prepares letters, memos, and other forms of communication to internal and external constituencies
Works closely with faculty and students to facilitate successful clinical experiences; identifies student issues and addresses them in a courteous, accurate and timely manner
Works directly with clinical education faculty to ensure successful student clinical experiences
Maintains accurate student and site information in CORE and Salesforce
Develops and maintains effective working relationships with clinical site personnel to facilitate student placement; maintains contact with sites to obtain information on internship opportunities
Communicates, coordinates, and confirms with clinical sites to determine internship availability and placement for students via email and telephone in a timely and professional manner
Maintains accurate and confidential student clinical education files in accordance with University, FERPA and HIPAA requirements
Responds to site affiliate inquiries and questions; addresses concerns in a courteous, accurate and timely manner
Performs duties in support of University’s core values
Maintains databases such as CORE/Salesforce as needed for all program
Creates and delivers reports as requested by department head to faculty for the purpose of student placement
Creates and delivers reports as requested by department head
Proactively and strategically seeks placement offers from clinical partners
Adheres to and upholds department process and policies regarding placement process
Drives collaboration and One University model
OTHER DUTIES AND RESPONSIBILITIES
May perform other duties and responsibilities that management may deem necessary from time to time.
POSITION IN ORGANIZATION
REPORTS TO: Manager, Clinical Education
TECHNICAL, MANAGERIAL & PEOPLE SKILLS REQUIRED
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION and/or EXPERIENCE
High school diploma; Undergraduate degree in healthcare or business preferred
1-2 years administrative/customer service experience required, preferably in post-secondary education or healthcare
Experience with database management
Accurate data entry skills
Strong interpersonal skills including effective verbal and written communication skills
Ability to work accurately in a highly dynamic environment
Ability to multitask and prioritize to complete tasks and projects with tight deadlines
Exhibit patience and a positive attitude in establishing and encouraging a learning environment
Ability to work collaboratively as part of a team, and to interact effectively with colleagues, administrators, faculty members and students, as well as external constituencies
Familiarity with the needs of students and a diverse student population
Proficiency in Microsoft Office suite and Salesforce
LICENSURE and/or CERTIFICATION
Valid driver’s license for State of residence and at least minimum liability insurance required by State
WORK LOCATION
This is a campus-based position located on the San Marcos, California campus. This position follows a hybrid work schedule requiring a minimum of three (3) days on campus.
TRAVEL
Position may be required to travel within the United States; up to 10%
BUSINESS COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Being Resilient - Rebounding from setbacks and adversity when facing difficult situations.
Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Drives Results - Consistently achieving results, even under tough circumstances.
Innovation - Creating new and better ways for the organization to be successful.
Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
WORK ENVIRONMENT
Work is performed primarily in a standard office environment but may involve exposure to moderate noise levels. Work involves operation of personal computer equipment for six to eight hours daily and includes physical demands associated with a traditional office setting, e.g., walking, standing, communicating, and other physical functions as necessary.
HIRING RANGE: $20.19 - $26.35
The University is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, genetic condition, national origin, citizenship, disability, marital status, military status, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.
