Top 106 resort manager Jobs in carlsbad ca

Vice President of Operations
Cal-a-Vie Spa —Vista, CA
- $125,000 - $175,000 a year
- Weekends as needed
- Microsoft PowerPoint
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Assistant Front Office Manager
Lakehouse Hotel and Resort —San Marcos, CA
- $71,000 - $75,000 a year
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
13d
In-House Sales Executive - Seapointe Resort
Hilton Grand Vacations —Carlsbad, CA
- From $150,000 a year
- Weekends as needed
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
14d
Housekeeping Turndown Attendant
Rancho Valencia Resort & Spa —Rancho Santa Fe, CA
- $20 an hour
- Weekends as needed
- English
- Ability to stand for extended periods
- Ability to lift 25 pounds
Quick Apply
In-House Sales Executive - MarBrisa Resort
Hilton Grand Vacations —Carlsbad, CA
- From $200,000 a year
- Weekends as needed
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
14d
Timeshare Resort General Manager | Carlsbad Resort
GRAND PACIFIC PALISADES OWNERS ASSOCIATION INC —Carlsbad, CA
- $140,000 - $150,000 a year
- Full-time
- Background check
- Inventory management
- Public speaking
- Health insurance
- Dental insurance
Quick Apply
HEAD OF HOTEL OPERATIONS
Merlin Entertainments —Carlsbad, CA
- $95,000 - $110,500 a year
- Full-time
- Mentoring
- Business Administration
- Senior level
- Health insurance
- Dental insurance
Golf Club General Manager
Omni Hotels & Resorts —Carlsbad, CA
- $190,000 - $225,000 a year
- Full-time
- Bachelor's degree
- Mentoring
- Ability to sit for extended periods
Quick Apply
Resort Operations Manager
Lakehouse Hotel and Resort —San Marcos, CA
- $90,000 - $100,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Front Office Manager (Westin)
GRAND PACIFIC RESORTS INC —Carlsbad, CA
- $29 - $32 an hour
- Full-time
- Microsoft Excel
- OSHA
- Computer literacy
Quick Apply
HOA General Manager
Keystone Pacific Property Management —Oceanside, CA
- $160,000 - $170,000 a year
- Online Application
- Background check
- Hospitality
- 7 years
- Mileage reimbursement
- AD&D insurance
Director of Operations - Hotel Solea
GRAND PACIFIC HOTEL SERVICES LP —Carlsbad, CA
- $80,000 - $90,000 a year
- Full-time
- Sales
- Computer literacy
- Writing skills
Quick Apply
Spa Concierge
Rancho Valencia Resort & Spa —Rancho Santa Fe, CA
- $22 an hour
- Part-time
- Writing skills
- Merchandising
- English
Quick Apply
Front Office Manager (The Cassara Carlsbad)
GRAND PACIFIC RESORTS INC —Carlsbad, CA
- $28 - $30 an hour
- Full-time
- Microsoft Excel
- OSHA
- Computer literacy
Quick Apply
Guest Service Agent - Hotel Solea
GRAND PACIFIC HOTEL SERVICES LP —Carlsbad, CA
- $19 - $23 an hour
- 8 hour shift
- Sales
- Computer literacy
- Basic math
Quick Apply
Assistant Director of Human Resources
Omni Hotels & Resorts —Carlsbad, CA
- $120,000 - $128,000 a year
- Full-time
- Spanish
- English
- Bachelor's degree
Quick Apply
Pala Casino - Specialty Asian Junior Chef (New Restaurant)
PALA Casino Spa Golf Resort —Pala, CA
- $21 - $30 an hour
- Full-time
- Mid-level
- Team management
- In-person
- Health insurance
- Dental insurance
Quick Apply
Blazing Noodles Chef
Pechanga Resort & Casino —Temecula, CA
- From $34.85 an hour
- High school diploma or GED
- Mentoring
- Organizational skills
Quick Apply
Resort General Manager - San Clemente Inn
Grand Pacific Resorts —San Clemente, CA
- $80,000 - $90,000 a year
- Weekends as needed
- Inventory management
- Business development
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
22h
Hell's Kitchen Restaurant Supervisor
Harrah's Resort Southern California —Valley Center, CA
- From $60,000 a year
- Weekends as needed
- Background check
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
18h

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Vice President of Operations

Cal-a-Vie Spa -
Vista, CA

Quick Apply

Job Details

Full-time
$125,000 - $175,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

Microsoft PowerPoint
Vendor relationship building
Professional networking
Confidential information handling
Microsoft Excel
Spa experience
Resort
Presentation software
Sales
Operational management
Managing hospitality teams
Performance management
Managerial problem-solving
Food and beverage industry expertise
Risk management
Technical Proficiency
Marketing
Organizational budget management
Senior leadership

Full Job Description

Cal-a-Vie Health Spa is a world-renowned, award-winning luxury wellness resort inspired by the charm of the French countryside. Located in North County San Diego, Cal-a-Vie offers an exclusive, immersive experience that blends European elegance with personalized wellness, fitness, and spa programs. Known for our exceptional service and serene setting, Cal-a-Vie is a destination for guests seeking transformative health and five-star hospitality.

Job Summary

The VP of Operations will lead and enhance the operations of Cal-a-Vie Health Spa. The ideal candidate will oversee the strategic direction and development of our beauty, body, boutique, front desk, housekeeping, Fitness, and guest service departments, ensuring exceptional guest experiences and operational excellence. This role requires a proactive leader who can cultivate a positive working environment while effectively managing staffing, scheduling, operations, and guest satisfaction, including significant time spent with guests and staff.

ESSENTIAL FUNCTIONS

Operations Management:

Support COO in conducting regular staff meetings to ensure all team members are informed about property operations and updates.
Develop, implement, and monitor spa business objectives and goals to improve performance and success.
Respond to emergencies and major issues involving guests or staff with professionalism and efficiency.
Maintain strong relationships with suppliers and service providers to enhance operational effectiveness.
Update and enforce guest service guidelines, ensuring adherence across all departments.
Attend management meetings and share relevant information with the property team.
Ensure compliance with licensing laws, health and safety regulations, and other legal requirements.
Oversee daily operations of the spa, fitness, nutrition, and guest services, including front desk and housekeeping, to uphold high standards.
Support COO with all departments' operations in COO’s absence
Delegate responsibilities effectively to ensure consistent and exceptional guest service.
Proactively anticipate and address guest needs to ensure the highest level of satisfaction.
Engage with guests personally and monitor feedback through surveys to enhance service delivery.
Train staff to be empathetic problem solvers, fostering a culture of cooperation and fairness.
Create an environment that prioritizes personalized customer service and maximizes guest enjoyment.
Host special events and dinners to cultivate community and enhance guest relations.
Manage guest correspondence to ensure consistent communication and follow-up.
Address guest complaints with care, implementing solutions promptly and effectively.
Utilize contact management, scheduling, and timekeeping software proficiently to streamline operations.

Guest Service Management:

Anticipate, identify, and ensure guest needs are being met in the best possible way
Monitor guest satisfaction with personal interaction with the guests, in addition to their comments offered on the guest surveys
Guide staff to become caring problem solvers, cooperative, accommodating, and fair
Create an operating environment to ensure the highest level of personalized customer service and maximize guest satisfaction
Host dinners and other special events as appropriate
Maintain a consistent guest correspondence program
Handle guest complaints and comments; address problems and troubleshooting
Proficient in the operation of the contact management database, scheduling programs, and timekeeping programs
Uphold 90% guest satisfaction rate for guest surveys
Audit classes and services

Team Development

Model exemplary professionalism for staff to emulate and inspire.
Foster a motivating workplace atmosphere characterized by warmth, sincerity, and fun.
Establish clear performance expectations for all managers and their teams.
Implement ongoing training programs to uphold service standards and enhance team skills.
Develop and review job descriptions and set clear goals for staff performance.
Create and uphold independent contractor agreements, ensuring accuracy and compliance.
Participate in the hiring, training, and termination processes for department employees.
Maintain essential records for the efficient operation of the department and ensure legal compliance with labor laws.
Enforce policies and procedures consistently and fairly across all levels of staff.
Address and resolve departmental and personnel issues effectively and professionally.
Guide and mentor team members in their roles, providing constructive feedback and support. Document all relevant discussions and decisions thoroughly.
Coordinate performance reviews for assigned personnel, providing clear evaluations and development opportunities.
Ensure adherence to health and safety regulations, reporting any incidents as required.
Uphold all responsibilities as outlined in the Cal-a-Vie Employee Manual.

POSITION QUALIFICATIONS

Education/Certification: Bachelor’s Degree in Hospitality Management preferred

Knowledge: Knowledge of sales and marketing, food and beverage, and spa operations; Strong guest relations knowledge; Budgeting and revenue knowledge; Basic knowledge of Word, Excel, PowerPoint.

Experience: Experience as a Director of Operations, Resort Manager, or Hotel Manager in a leading luxury resort or hotel, including at least five (5) years’ experience in a senior management role.

Skills/Abilities: Exceptional interpersonal, verbal and written communications skills; well versed in Excel and Word; Strong organizational skills and detail oriented; Ability to understand when confidentiality is necessary; Ability to get along with co-workers and work as a team; Ability to react quickly to resolve problems or conflict; Able to handle high stress in the work environment and turn it into positive energy in the department.

Availability: Able to work hours that include weekdays, weekends, nights, and/or holidays.

Job Type: Full-time

Pay: $125,000.00 - $175,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Ability to Commute:

Vista, CA 92084 (Required)

Ability to Relocate:

Vista, CA 92084: Relocate before starting work (Required)

Willingness to travel:

25% (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

resort manager jobs in carlsbad ca

Vice President of Operations

Assistant Front Office Manager

In-House Sales Executive - Seapointe Resort

Housekeeping Turndown Attendant

In-House Sales Executive - MarBrisa Resort

Timeshare Resort General Manager | Carlsbad Resort

HEAD OF HOTEL OPERATIONS

Golf Club General Manager

Resort Operations Manager

Front Office Manager (Westin)

HOA General Manager

Director of Operations - Hotel Solea

Spa Concierge

Front Office Manager (The Cassara Carlsbad)

Guest Service Agent - Hotel Solea

Assistant Director of Human Resources

Pala Casino - Specialty Asian Junior Chef (New Restaurant)

Blazing Noodles Chef

Resort General Manager - San Clemente Inn

Hell's Kitchen Restaurant Supervisor

I want to receive the latest job alert for resort manager in carlsbad ca

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