Top 243 Hotel Jobs in Carolina, Pr

Guest Services Agent PT
Embassy Suites by Hilton San Juan Hotel & Casino —Carolina, PR
- Part-time
- Bilingual
- Computer literacy
- High school diploma or GED
Guest Services Agent
Hyatt Centric San Juan Isla Verde —Carolina, PR
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Service Agent - Hampton Inn & Suites Isla Verde
Hilton —Carolina, PR
- $13.50 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Paid time off
General Runner
Marriott International, Inc —San Juan, PR
- $15.54 an hour
- Full-time
- Hotel
- High school diploma or GED
- Guest services
10d
Hotel Front Desk Agent
Residence Inn Isla Verde —Carolina, PR
- Full-time
- Computer literacy
- Residential
- Hotel
22h
Reservations Agent
The Condado Plaza Hotel —San Juan, PR
- $15 an hour
- Sales
- Computer literacy
- Basic math
Quick Apply
10d
Housekeeper-MakeReady
Marriott International, Inc —San Juan, PR
- $16.07 an hour
- Full-time
- Hotel
- High school diploma or GED
- 1 year
10d
Front Desk Agent
Borinquen Beach Inn —Carolina, PR
- From $11 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
- Flexible schedule
Quick Apply
10d
Guest Services Agent
Casa Costera Apartments by Marriott —Carolina, PR
- Full-time
- Spanish
- Hotel
- Data entry
Quick Apply
Public Area Attendant
Hyatt Centric San Juan Isla Verde —Carolina, PR
- Full-time
- Sanitation
- Office
- Hotel
Restaurant Server FT
Hyatt Centric San Juan Isla Verde —Carolina, PR
- Full-time
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
Laundry Attendant FT
Embassy Suites by Hilton San Juan Hotel & Casino —Carolina, PR
- Full-time
- Hotel
- Ability to stand for extended periods
- Entry level
Guest Services Agent PM/Overnight
Hilton Garden Inn San Juan Condado —San Juan, PR
- $15.75 an hour
- Overnight shift
- Spanish
- English
- Hotel
Quick Apply
3d
Barback/Runner
Sonesta —Carolina, PR
- Full-time
- Bar
- Guest services
- Restaurant
- Paid parental leave
- Health insurance
11d
Front Desk Agent
Pyramid Hotel Group —Río Grande Municipio, PR
- $14 an hour
- Weekends as needed
- Bilingual
- Sales
- Computer literacy
- Health insurance
- Paid time off
Breakfast Restaurant Server FT
Hyatt Centric San Juan Isla Verde —Carolina, PR
- Full-time
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
14d
Front Desk Manager
Four Seasons —Río Grande Municipio, PR
- Weekends as needed
- Mid-level
- Residential
- Continuous improvement
- Paid holidays
- Health insurance
Events Coordinator
Marriott International, Inc —San Juan, PR
- $17.09 an hour
- Full-time
- Hotel
- High school diploma or GED
- Contracts
Guest Service Expert
Marriott International, Inc —San Juan, PR
- Part-time
Bartender
AC Hotel San Juan Condado —San Juan, PR
- Full-time
- Serving
- Bar
- Hotel

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Guest Services Agent PT

Embassy Suites by Hilton San Juan Hotel & Casino -
Carolina, PR

Apply Now

Job Details

Part-time

Qualifications

Computer operation
Confidential information handling
Hotel policy compliance
Computer literacy
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

Location:

Isla Verde Beach is two blocks away, and we've got a reserved area with chairs and umbrellas. Relax right here in our resort-style pool, featuring a waterfall and foliage. The airport is about five minutes away. Enjoy free cooked-to-order breakfast, and have a drink at our complimentary Evening Reception.

Overview:

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Fully bilingual
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

hotel jobs in carolina, pr

Guest Services Agent PT

Guest Services Agent

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Reservations Agent

Housekeeper-MakeReady

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Guest Services Agent

Public Area Attendant

Restaurant Server FT

Laundry Attendant FT

Guest Services Agent PM/Overnight

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Front Desk Agent

Breakfast Restaurant Server FT

Front Desk Manager

Events Coordinator

Guest Service Expert

Bartender

I want to receive the latest job alert for hotel in carolina, pr

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