Top 1898 Client services Jobs in Carolina Beach Nc

Service Advisor- Wilmington
Transource Inc —Wilmington, NC
- $40,000 - $83,200 a year
- ASE Certification
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Plumbing Technician
AJET PLUMBING & SERVICES —Wilmington, NC
- $19 - $34 an hour
- Full-time
- Clean driving record
- Customer service
- English
- Health insurance
- Dental insurance
Copier Service Technician
Systel Business Equipment —Wilmington, NC
- $16 - $20 an hour
- Full-time
- Clean driving record
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
Leasing Consultant $500 Sign on Bonus
Confidential —Wilmington, NC
- $18 - $20 an hour
- Full-time
- Sales
- Customer service
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Medical Director - Outpatient Opioid Treatment Program
Reflections of Hope —Wilmington, NC
- Part-time
- Acute care
- Background check
- Medicine
- Health insurance
- Dental insurance
Quick Apply
In Home Caregiver
Caring Senior Service of Wilmington —Southport, NC
- $15 - $17 an hour
- 8 hour shift
- Background check
- Caregiving
- In-person
- Paid time off
- Flexible schedule
Quick Apply
Registered Veterinary Technician/Veterinary Assistant
Pleasure Island Animal Hospital —Carolina Beach, NC
- From $17 an hour
- Part-time
- Anatomy knowledge
- Cleaning
- Communication skills
- 401(k)
- Paid time off
Quick Apply
10d
Psychiatric Mental Health Nurse Practitioner (Immediately)
Wilmington Mental Health, PLLC —Wilmington, NC
- From $125,000 a year
- Full-time
- Background check
- Private practice
- Nursing
- Disability insurance
- Health insurance
Quick Apply
Mental Health Therapist
Wright Psychological and Assessment Services —Wilmington, NC
- $50 - $65 an hour
- Part-time
- LMFT
- Working with individuals with developmental disabilities
- Licensed Clinical Social Worker
Quick Apply
9d
Community Association Manager
PREMIER MANAGEMENT COMPANY —Wilmington, NC
- $50,000 - $55,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Profit sharing
- Mileage reimbursement
Quick Apply
5d
CDL Class A Driver
Decks and Docks —Wilmington, NC
- $20 - $22 an hour
- Full-time
- Clean driving record
- Heavy lifting
- 11+ years
- Paid holidays
- Health insurance
Quick Apply
Assistant General Manager
Holiday Inn Express Porters Neck —Wilmington, NC
- $38,000 - $44,000 a year
- Full-time
- Background check
- Computer literacy
- Basic math
- Paid training
- Health insurance
Quick Apply
Traveling Board Certified Behavior Analyst BCBA
Bluebell ABA Therapy —North Carolina
- $105,000 - $115,000 a year
- Part-time
- Management
- Mid-level
- Children
- Health insurance
- Dental insurance
Quick Apply
Clinic Based Board Certified Behavior Analyst (BCBA)
Cardinal Pediatric Therapies —Wilmington, NC
- $75,000 - $90,000 a year
- Full-time
- Background check
- CPR Certification
- BLS Certification
- Continuing education credits
- Paid holidays
Quick Apply
12d
Construction Manager (Electrical/I&C)
Cumming Group —North Carolina
- $104,600.00 - $139,466.68 a year
- Full-time
- 7 years
- Construction site
- Bachelor's degree
- Paid holidays
- Disability insurance
10d
European Automotive Service Technician (5 yrs min in-shop exp rqd)
Ward Auto —Southport, NC
- $60,000 - $120,000 a year
- Full-time
- 18 years or older
- Electrical experience
- Fair chance
- Paid holidays
- Health insurance
Quick Apply
Board Certified Behavior Analyst (BCBA)
Cardinal Pediatric Therapies —North Carolina
- $75,000 - $90,000 a year
- Part-time
- Background check
- CPR Certification
- BLS Certification
- Continuing education credits
- Paid holidays
Quick Apply
Licensed Mental Health Counselor
Lavni Inc —North Carolina
- From $50 an hour
- Part-time
- Remote
- Master of Social Work
- Microsoft Excel
- Psychiatry
Quick Apply
Entry Level Insurance Sales Agent - Hybrid Remote (NC)
Bankers Life —Wilmington, NC
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- No experience needed
- Organizational skills
- Entry level
Quick Apply
Veterinarian - The Sound Cat Veterinary Hospital! Up to $50k Sign On Bonus!
The Sound Cat Veterinary Hospital —Wilmington, NC
- $115,000 - $130,000 a year
- Full-time
- Mid-level
- Surgery
- In-person
- Continuing education credits
- Relocation assistance

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Service Advisor- Wilmington

Transource Inc -
Wilmington, NC

Quick Apply

Job Details

$40,000 - $83,200 a year

Qualifications

ASE Certification
Report writing
Driver's License
Geometry
Algebra

Full Job Description

Description:

SUMMARY

Service Advisors greet customers, obtain a detailed description of the problems or services needed, determine the type of service required, and initiate repair orders. If a vehicle requires additional repairs not covered in the original repair order, an advisor should obtain an updated estimate to reflect the additional cost and obtain approval from the customer. Advisors also advise customers on other available services to properly maintain the vehicle to OEM specifications.

HOURS

10:00am-7:00pm

ESSENTIAL DUTIES

Essential Duties include the following. Other duties may be assigned.

Answer phone calls throughout the workday. Advise customers about necessary services for routine maintenance when instructed.
Obtains customer and vehicle data prior to arrival when possible.
Schedules service appointments.
Greets customers in a timely, professional & friendly manner.
Refers to service history, inspects vehicle, and recommends additional needed service.
Confers with customers about inspection results, recommend corrective procedures, and prepare work order for needed and approved repairs.
Inspects all vehicles for body work, informs customer if work is needed, and provides an estimate for body work.
Writes a brief description of the customer's concern on the repair order to help the technician locate the problem.
Determine warranty coverage per OEM specifications.
Determine current Recalls/Campaigns needed per OEM specifications.
Notifies dispatcher of incoming work.
Prepares a repair order showing time, cost and labor estimates for services needed.
Provides a complete and accurate written cost estimate for labor and parts.
Establishes “promised time.” Checks with dispatcher, if necessary.
Follow status of work to ensure timely completion.
Checks on progress of repair throughout the day.
Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Handles customer complaints.
Advises customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Reviews repair orders to ensure that work is completed and additional work and authorization is noted.
Implements a quality control process to eliminate comebacks.
Review estimate to billable invoice to determine if estimate needs further updating.
Explains the work performed and the repair order charges to the customer.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Closes repair order as appropriate.
Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
Implements and maintains a service marketing program.
Keeps service department forms, menus and pricing guides up-to-date.
Maintains high customer satisfaction standards.
Responsible to keep skills up to date with industry trends, emerging technologies, & dealer standards per OEM.
Maintains a professional appearance.
Keeps work area clean.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must be able to fulfill essential job functions in a consistent state of alertness and safe manner.

Requirements:

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Two to four years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

Automotive Service Excellence (ASE) Certifications
Manufacturer Training
Valid Driver's License

PHYSICAL REQUIREMENTS

Must be able to lift up to 50 lbs.
Must have full body mobility (twisting, turning, bending)
Must be able to stand for extended periods of time
Regularly required to use fingers to operate keyboard, telephone.
Regularly listens/speaks to customers and fellow employees in person or on the telephone.

WORK ENVIRONMENT

Service advisors work in a very hands-on, fast-paced environment. They spend the vast majority of the time on their feet requiring physical and mental stamina. The job can be somewhat stressful in dealing with difficult customers and challenging repair jobs. This position is performed indoors, but will require some outdoor work to look at vehicles and speak with Service Technicians.

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Refine Your Search

client services jobs in carolina beach nc

Service Advisor- Wilmington

Plumbing Technician

Copier Service Technician

Leasing Consultant $500 Sign on Bonus

Medical Director - Outpatient Opioid Treatment Program

In Home Caregiver

Registered Veterinary Technician/Veterinary Assistant

Psychiatric Mental Health Nurse Practitioner (Immediately)

Mental Health Therapist

Community Association Manager

CDL Class A Driver

Assistant General Manager

Traveling Board Certified Behavior Analyst BCBA

Clinic Based Board Certified Behavior Analyst (BCBA)

Construction Manager (Electrical/I&C)

European Automotive Service Technician (5 yrs min in-shop exp rqd)

Board Certified Behavior Analyst (BCBA)

Licensed Mental Health Counselor

Entry Level Insurance Sales Agent - Hybrid Remote (NC)

Veterinarian - The Sound Cat Veterinary Hospital! Up to $50k Sign On Bonus!

I want to receive the latest job alert for client services in carolina beach nc

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