Top 6842 Customer experience representative Jobs in Carrollton, Tx

Customer Service Representative
ThriftBooks —Dallas, TX
- $15 an hour
- Weekends as needed
- Hybrid work
- Background check
- Microsoft Outlook
- US work authorization
- Paid holidays
- Disability insurance
Scheduler - Remote
US Anesthesia Partners, Inc. —Dallas, TX
- $19.95 - $31.92 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Writing skills
11d
Collections Representative
Optum —Dallas, TX
- $18 - $32 an hour
- 8 hour shift
- Remote
- Microsoft Word
- 18 years or older
- Microsoft Outlook
- Paid training
1d
Customer Service Representative
Clopay Corporation —Carrollton, TX
- $20 - $21 an hour
- Full-time
- Computer literacy
- Mid-level
- Residential
- Paid holidays
- Tuition reimbursement
11d
Customer Service Representative 1st shift Mon-Fri $20/hr
Stanley Black & Decker —Carrollton, TX
- $20 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Employee stock purchase plan
3d
Customer Guide Engagement Specialist
Guidehealth —Dallas, TX
- $20 - $22 an hour
- Full-time
- Remote
- HIPAA
- English
- Research
- Paid parental leave
- Disability insurance
Direct Sales Representative
Garrett Metal Detectors —Garland, TX
- Microsoft Outlook
- ERP systems
- Mid-level
Quick Apply
14d
Plumbing - Service Technician
Willard Heating and Cooling —Richland Hills, TX
- $80,000 - $150,000 a year
- Full-time
- Clean driving record
- English
- Mid-level
- 401(k) matching
Quick Apply
7d
Sr. Director, Ambulatory RNs
UT Southwestern —Dallas, TX
- Full-time
- Nursing
- RN License
- 5 years
- Paid parental leave
- Paid holidays
Regional Sales Manager
PROFORCE LAW ENFORCEMENT —Dallas, TX
- From $70,000 a year
- Overnight shift
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
Wireless Sales Representative - Allen
Communication Solutions an Authorized Retailer for AT&T —Allen, TX
- $26,000 - $37,000 a year
- Weekends as needed
- Background check
- 18 years or older
- Sales
- Health savings account
- Health insurance
Quick Apply
HVAC Service Technician II
CEC FACILITIES LLC —Irving, TX
- 8 hour shift
- Construction site
- English
- Mid-level
Quick Apply
3d
Bilingual Sales Representative - Arabic/English
Inspire Solutions Group —Richardson, TX
- $4,000 - $5,000 a month
- Full-time
- Background check
- English
- In-person
- Opportunities for advancement
Quick Apply
Roofing Sales Representative | Uncapped Commission | Paid Training + Benefits
Heritage Construction Co., LLC —Lewisville, TX
- $100,000 - $500,000 a year
- Full-time
- Residential
- Driver's License
- Reliable transportation
- Paid training
- Opportunities for advancement
Quick Apply
SENIOR RESEARCH & DEVELOPMENT SPECIALIST
Standard Meat Company —Dallas, TX
- From $90,000 a year
- Full-time
- Spanish
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
9d
PCB Quotation Specialist
Netvia Group —Irving, TX
- $20 - $25 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Plumbing - Install Technician
Willard Heating and Cooling —Richland Hills, TX
- $90,000 - $120,000 a year
- Full-time
- Clean driving record
- English
- Mid-level
- 401(k) matching
Quick Apply
7d
Journeyman Electrician - EV Charging Construction
MasTec Communications Group —Lewisville, TX
- Full-time
- Construction site
- DOT physical examination
- Mid-level
- Employee stock purchase plan
- Paid holidays
Sonar Operator
Socon Sonar Well Services —Texas
- $65,000 - $95,000 a year
- Full-time
- CDL B
- Background check
- DOT physical examination
- Health insurance
- Dental insurance
Quick Apply
HVAC Service Technician III
CEC FACILITIES LLC —Irving, TX
- 8 hour shift
- Clean driving record
- Construction site
- English
- Flexible schedule
Quick Apply

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Customer Service Representative

ThriftBooks -
Dallas, TX

Apply Now

Job Details

Full-time
$15 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Email customer support
Texting/chatbox tools
Phone communication
Typing
Email support

Full Job Description

ThriftBooks is the world's largest used book retailer! We believe in a workplace where respect for our employees matters, where promoting from within is how we grow, and where safety comes first in all our decisions and planning. At ThriftBooks, your work will help get inexpensive books into the hands of people who need them instead of going into landfill. We strive to create a friendly work environment with high standards of performance and rewards for excellence. We started out small and remember that encouraging people to do their best is how we expanded to our current scale.

If you want to learn about the intersection of technology, innovation, and good old-fashioned teamwork, we might be a good fit for you. Wherever you start in the company, our hope is that is a launching point to higher achievement. At ThriftBooks, your success is up to you.

WHAT YOU'LL DO

Serve as the frontline representative of the ThriftBooks brand
Engage with customers across various support channels such as phone, chat, and email
Promptly provide product information, troubleshoot issues, recommend products/services, and resolve complaints
Document customer interactions and maintain accurate records in the CRM system
Follow-up with customers to ensure their issues are resolved satisfactorily
Educate customers on the use of our website and books
Adhere to company policies and procedures for customer service
Maintain a high level of Customer Satisfaction and quality scores

LOCATION

This is a hybrid, work-from-home and in-person 2-3 days a week position located in Dallas, TX. Applicants must reside within 45 minutes driving distance of Bishop Arts District, Dallas, TX (75211).

ThriftBooks supplies all technical equipment (laptop, mouse, monitor, etc) but the Candidate must be able to provide reliable, stable high-speed internet service with ethernet connectivity.

WHY YOU'LL LOVE IT HERE

$15.00 per hour
Flexible scheduling
Earn Paid Time Off at Accrual Rate of 15-days per year
6 Paid Holidays per calendar year
Medical & Vision Insurance
Dental Insurance
401(k) Retirement Plan with Employer Match
Company paid STD/LTD
Company paid Life Insurance
Annual bonus incentive
Professional development & growth opportunities
Work with nice, fun people
FREE BOOKS!

POSITION TYPE/EXPECTED HOURS

Full-time positions only. Successful applicants must be willing to work a rotating schedule, including early morning, afternoon, evening AND weekends. Weekend shift(s) are required for this position. This role offers a hybrid work environment, combining on-site and remote work throughout the week. We require open availability as we are a 24/7 contact center, but we make every effort to accommodate preferred schedules based on business needs.

Applicants must be legally authorized to work in the United States. ThriftBooks is unable to provide employment visa sponsorship at this time. All candidates must be willing to authorize a pre-employment background check. All applicants agree to ThriftBooks' Privacy Notice for Employment-Related Personal Data: https://www.thriftbooks.com/s/employment-privacy-notice/

ThriftBooks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment where all applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by applicable law. #COR80

WHAT YOU'LL BRING

Customer-centric attitude
Critical thinking and problem-solving skills
Excellent communication skills, both written and verbal
Active listening skills
2+ years of call center experience
2+ years of online customer service chat experience
Ability to multi-task, set priorities and manage time effectively
Excellent Attendance
Experience in the use and application of the most current technologies and products used in the industry
Physically able to work 8 hours a day, sitting at a computer, typing, answering emails, phone calls, and live chats
Ability to share your knowledge and love for books
Ability to set up and troubleshoot equipment, independently
A strong ability to work between multiple screens and open computer windows to answer questions while on the phone/chat and Microsoft Teams.
Ability to work autonomously in a goal-or-paced, self-motivated team environment
Working knowledge of Microsoft Office, Teams, and Outlook. Proficient in various CRM systems
Bring a positive and respectful attitude every day, while working independently and as a part of a team

Apply Now

Refine Your Search

customer experience representative jobs in carrollton, tx

Customer Service Representative

Scheduler - Remote

Collections Representative

Customer Service Representative

Customer Service Representative 1st shift Mon-Fri $20/hr

Customer Guide Engagement Specialist

Direct Sales Representative

Plumbing - Service Technician

Sr. Director, Ambulatory RNs

Regional Sales Manager

Wireless Sales Representative - Allen

HVAC Service Technician II

Bilingual Sales Representative - Arabic/English

Roofing Sales Representative | Uncapped Commission | Paid Training + Benefits

SENIOR RESEARCH & DEVELOPMENT SPECIALIST

PCB Quotation Specialist

Plumbing - Install Technician

Journeyman Electrician - EV Charging Construction

Sonar Operator

HVAC Service Technician III

I want to receive the latest job alert for customer experience representative in carrollton, tx

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