Top 62 Manager audio & technical solutions Jobs in Carrollton, Tx

IT Support Services Manager
City of Garland —Garland, TX
- $102,042.72 - $137,794.65 a year
- Full-time
- Computer Science
- Inventory management
- Maintenance
Advanced Technical Support Group Engineer- Remote
Crestron Electronics Inc. —Plano, TX
- $77,000 - $110,000 a year
- Full-time
- Remote
- Microsoft Excel
- 5 years
- Windows
- Paid holidays
- Disability insurance
Audio and Visual Engineer Senior
Texas Capital Bank —Richardson, TX
- Weekends as needed
- 5 years
- System design
- Office
- Wellness program
- Paid holidays
Product Manager 2, Resi
Pushpay —Allen, TX
- $99,506 - $110,562 a year
- Hybrid work
- Mid-level
- Office
- 3 years
- Paid parental leave
- Paid holidays
Quick Apply
Event Senior Technical Lead, Audio Visual - Gaylord Texan
Encore Global —Grapevine, TX
- $17.21 - $22.37 an hour
- Weekends as needed
- Customer service
- Mid-level
- Hotel
Copywriter
Sena Technologies Inc —Irving, TX
- Mid-level
Quick Apply
12d
Project Manager (Audio / Mixer)
Harman International —Richardson, TX
- $108,750 - $159,500 a year
- Full-time
- 7 years
- Engineering
- Pass drug screening
- Paid holidays
- Disability insurance
AUDIO VISUAL TECHNICIAN (ON CALL)
Eurest —Richardson, TX
- $25 - $40 an hour
- Urgently hiring
- Background check
- Mid-level
- Office
- Commuter assistance
- Disability insurance
Quick Apply
Quality Manager
Heads Up Technologies —Addison, TX
- Full-time
- Engineering
- US work authorization
- In-person
- Health savings account
- AD&D insurance
Quick Apply
Distribution Sales Manager
Harman International —Richardson, TX
- $108,750 - $159,500 a year
- Full-time
- Remote
- Up to 50% travel
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
23h
Digital Marketing Specialist
APTIM —Dallas, TX
- $36.00 - $40.87 an hour
- Microsoft Excel
- Marketing
- Research
- Paid holidays
- Disability insurance
Quick Apply
Project Manager
CBX Solutions —Dallas, TX
- Full-time
- Background check
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Technical Specialist - LED Technician
SmartSource —Carrollton, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply
17h
Client Solutions Manager
Freeman Company —Dallas, TX
- Full-time
- Hybrid work
- Up to 50% travel
- Office
- Bachelor's degree
- Paid parental leave
- Disability insurance
20h
AV/IT/Tradeshow Project Manager
SMARTSOURCE —Dallas, TX
- Weekends as needed
- Customer service
- Mid-level
- 3 years
Quick Apply
Installer - Banking Equipment
Convergint Technologies LLC —Carrollton, TX
- Full-time
- No high school diploma
- Mid-level
- High school diploma or GED
- Wellness program
- Paid parental leave
Digital Marketing Specialist
Live Events —Dallas, TX
- Full-time
- Mid-level
- Office
- Travel
Project Manager
SOLTYR TECHNOLOGIES —Richardson, TX
- $60,000 - $90,000 a year
- Weekends as needed
- Background check
- PMP
- Construction site
- Paid holidays
- Health insurance
Quick Apply
13d
Manager, Quality Engineering - Unified Communications
Crestron Electronics Inc. —Plano, TX
- $133,100 - $215,600 a year
- Full-time
- 5 years
- Analysis skills
- Mentoring
- Paid holidays
- Disability insurance
Audio Visual Sales Manager
ON Services —Southlake, TX
- $58,240 - $62,400 a year
- Weekends as needed
- 5 years
- Computer literacy
- Mid-level
- Health savings account
- Paid holidays
Quick Apply

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manager audio & technical solutions jobs near carrollton, tx

IT Support Services Manager

City of Garland -
Garland, TX

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Job Details

Full-time
$102,042.72 - $137,794.65 a year

Qualifications

Bachelor's degree
Non-CDL Class C

Full Job Description

Summary

Responsible for providing leadership for the Information Technology Support Services team to ensure reliable, responsive, and customer-focused technology support. Leads strategy, administration, delivery and continuous improvement of end-user technology services, including the IT Service Desk, desktop and mobile support, M365 services, endpoint management, hardware lifecycle management, Audio-Visual and customer experience initiatives. Oversees service delivery, ITSM tool, while ensuring technology services support organizational goals and business operations. Collaborates across other Information Technology divisions and may lead or support initiatives in other technology disciplines as needed to meet the needs of the City of Garland.

Pay Range: $102,042.72 - 137,794.65 (Depending on qualifications and experience)

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Provide technical and managerial guidance for assigned area to include coaching, performance management and customer service expectations.
Review operational requests, service improvements, projects, and technology initiatives; determine resource allocation based on priorities and organizational needs.
Analyze end-user technology services, operational performance and customer requirements to recommend solutions that improve service delivery, security, disaster recovery and customer service.
Conduct trends analysis of incidents, service requests, customer satisfaction, and operational metrics to identify opportunities for process improvement, training, automation, and continual service improvement.
Develop and recommend procedures by which efficiencies can be gained to reduce costs and increase work capacity.
Review contracts, negotiate purchase price, legal terms and payment schedules and obtain input from managing director and legal counsel for vendor contracts.
Prepare documentation for procurement of hardware, software, or services to develop and recommend procedures for citywide IT asset inventory maintenance.
Compile and manage documentation of systems, standards, policies, and procedures.
Manage the resolution of complex customer issues, service disruptions, and major incidents by coordinating internal technical teams, vendors, and business stakeholders to restore and minimize operational impacts.
Prepare and submit operational budget and cost estimates for proposed projects to senior management.
Direct the daily operations of the support teams to ensure timely resolution of incidents, service requests and delivery of excellent customer service.
Oversee the administration, support, performance and training of Microsoft 365 services that impact the customers.
Oversee the administration, support, lifecycle management and maintenance of the City’s Audio Visual and collaboration technologies, including council chambers, conference rooms and other enterprise AV solutions.
Establish, monitor and report on key service delivery metrics to ensure fulfillment and operational success.

Minimum Qualifications

Four-year college degree
7 years related experience

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications

Education/ Experience

Four-year college degree in Information Technology, Computer Science, Business or related field of study
7 - 10 years experience in Information Technology including project management
2 - 3 years supervisory experience.

Knowledge, Skills & Abilities:

Demonstrate ability to plan, develop, and maintain technology requirements for hardware, software, and users.
Comprehensive knowledge of M365 administration and collaboration technologies. Knowledge of ITIL and ITSM principles and best practices.
Experience managing Service Desk operations, incident management, request fulfillment, asset management and knowledge management.
Strong customer service and relationship management skills.
Ability to follow project management methodology for managing IT projects.

Licenses and Certifications

Valid Class C Texas Driver's License

Physical Requirements / Work Environment

The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards.

Apply Now

Refine Your Search

manager audio & technical solutions jobs in carrollton, tx

IT Support Services Manager

Advanced Technical Support Group Engineer- Remote

Audio and Visual Engineer Senior

Product Manager 2, Resi

Event Senior Technical Lead, Audio Visual - Gaylord Texan

Copywriter

Project Manager (Audio / Mixer)

AUDIO VISUAL TECHNICIAN (ON CALL)

Quality Manager

Distribution Sales Manager

Digital Marketing Specialist

Project Manager

Technical Specialist - LED Technician

Client Solutions Manager

AV/IT/Tradeshow Project Manager

Installer - Banking Equipment

Digital Marketing Specialist

Project Manager

Manager, Quality Engineering - Unified Communications

Audio Visual Sales Manager

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